公开(公告)号：US10812659B1

公开(公告)日：2020-10-20

申请号：US16670366

申请日：2019-10-31

Applicant: Talkdesk, Inc.

Inventor： Jafar Adibi

IPC: H04M3/523 ,  H04M3/22 ,  H04M3/436 ,  H04M3/51 ,  H04M3/487

Abstract: Optimizing a number pool for dynamic number insertion (DNI) used for call attribution is achieved by considering physical characteristics of the DNI number assigned to a specific channel versus characteristics of consumers within that channel—such as by identifying more optimum DNI number characteristics and modifying a DNI number pool based on the more optimum DNI number characteristics—in order to make more optimized DNI number assignments.

公开(公告)号：US10785374B1

公开(公告)日：2020-09-22

申请号：US16670310

申请日：2019-10-31

Applicant: Talkdesk, Inc.

Inventor： Jafar Adibi

IPC: H04M7/12 ,  H04M3/523 ,  G06N20/00 ,  G06Q30/02 ,  G06N5/04

Abstract: Optimizing a number pool for dynamic number insertion (DNI) used for call attribution is achieved by considering physical characteristics of the DNI number assigned to a specific channel versus characteristics of consumers within that channel—such as by determining a plurality of distinguishable consumer parameters having a business-positive correlation to a subset of numbers from among the pool of numbers—in order to make more optimized DNI number assignments.