公开(公告)号：US20240311133A1

公开(公告)日：2024-09-19

申请号：US18599740

申请日：2024-03-08

Applicant: SHARP KABUSHIKI KAISHA

Inventor： TAKUYA KOUJIRO

IPC: G06F8/65 ,  G06F3/12

CPC classification number: G06F8/65 ,  G06F3/1203 ,  G06F3/121 ,  G06F3/123 ,  G06F3/1239 ,  G06F3/1285

Abstract: According to an embodiment, an image forming apparatus includes: a communication device which receives a remotely-given update instruction to update firmware; a display device which displays an operation screen; and a processor which controls processing related to an update of the firmware, and the processor controls, on the basis of the update instruction that has been received, display contents of the operation screen displayed by the display device or an update start timing of the firmware, according to the apparatus status at the time of the update.

公开(公告)号：US20240201918A1

公开(公告)日：2024-06-20

申请号：US18429874

申请日：2024-02-01

Applicant: CANON KABUSHIKI KAISHA

Inventor： Takeshi Kaneda ,  Yoshiji Kanamoto ,  Toshihiko Iida ,  Yasunori Kanai

IPC: G06F3/12

CPC classification number: G06F3/1288 ,  G06F3/1222 ,  G06F3/123 ,  G06F3/1231 ,  G06F3/1238 ,  G06F3/1285 ,  G06F3/1292

Abstract: An image forming apparatus executes instructions to transmit, to a first information processing apparatus, information corresponding to a screen regarding registering a plurality of print setting values and an identifier corresponding to the plurality of print setting values, wherein the screen is a setting screen regarding an Internet Printing Protocol, store the plurality of print setting values and the identifier received from the first information processing apparatus in the one or more memories, and transmit the stored plurality of print setting values and the stored identifier to a second information processing apparatus.

公开(公告)号：US11995434B2

公开(公告)日：2024-05-28

申请号：US17848430

申请日：2022-06-24

Applicant: CANON KABUSHIKI KAISHA

Inventor： Satoshi Takazawa

IPC: G06F9/445 ,  G06F3/12 ,  G06F8/65 ,  H04W8/18 ,  H04W8/20

CPC classification number: G06F8/65 ,  G06F3/1204 ,  G06F3/1225 ,  G06F3/123 ,  G06F3/1287 ,  H04W8/183 ,  H04W8/205

Abstract: Provided is an image processing apparatus provided with a module that holds identification information capable of specifying a subscriber who has entered a contract for specific mobile communication. The image processing apparatus provides, if software needs to be updated, a message indicating a predetermined time slot and that the image processing apparatus has to be in a state in which downloading software for updating using the specific mobile communication is possible, and downloads the software for updating in the predetermined time slot using the specific mobile communication. The predetermined time slot is at least a portion of a time slot which is determined depending on the contract for the specific mobile communication.

公开(公告)号：US11954386B2

公开(公告)日：2024-04-09

申请号：US17892267

申请日：2022-08-22

Applicant: CANON KABUSHIKI KAISHA

Inventor： Daichi Hidaka

IPC: G06F3/12

CPC classification number: G06F3/1255 ,  G06F3/1205 ,  G06F3/123 ,  G06F3/1276 ,  G06F3/1287

Abstract: A non-transitory computer readable storage medium stores an extension application program for extending a function of print data creation software to create print data. The extension application program causing a computer in an information processing apparatus to execute obtaining information of a plurality of functions from a printing apparatus, displaying a print setting screen based on at least a part of the obtained information, and performing control such that among the plurality of functions, a second function that can be used for printing only in combination with a first function which the extension application program does not support is not displayed on the print setting screen.

公开(公告)号：US11892954B2

公开(公告)日：2024-02-06

申请号：US17083358

申请日：2020-10-29

Applicant: Xerox Corporation

Inventor： Joseph H. Lang ,  Christopher L. Stone

IPC: G06F13/10 ,  G06K7/00 ,  G06F9/4401 ,  G06F3/12

CPC classification number: G06F13/102 ,  G06F3/121 ,  G06F3/123 ,  G06F3/1225 ,  G06F3/1234 ,  G06F9/4411 ,  G06K7/0008 ,  G06F3/1281

Abstract: A downloaded app controls a device to recognize whether a connected card reader is an unsupported card reader or whether an unsupported card is supplied to the connected card reader. The app automatically generates support for the unsupported card reader or unsupported card by reading the identifying information from the unsupported card reader or unsupported card, modifying an existing driver support file by adding the identifying information to the existing driver support file to create a modified driver support file, and testing the unsupported card reader or unsupported card using the modified driver support file. If the tests are successful, the app then supplies the modified driver support file to other devices separate from the printer.

公开(公告)号：US11829657B1

公开(公告)日：2023-11-28

申请号：US17841523

申请日：2022-06-15

Applicant: KYOCERA Document Solutions, Inc.

Inventor： Dilinur Wushour

IPC: G06F3/12

CPC classification number: G06F3/121 ,  G06F3/123 ,  G06F3/1234 ,  G06F3/1261 ,  G06F3/1289

Abstract: A method for troubleshooting and maintaining printing devices is provided. The method includes identifying, by a service bot in a print device, a maintenance condition to be resolved, wherein the service bot comprises a processor executing instructions stored on a computer-readable medium in the print device; notifying, by the service bot, a client terminal of the maintenance condition and a resolution attempt; analyzing, by the service bot, the maintenance condition using an anomaly detection technique; referencing, by the service bot, a knowledge database to identify a resolution for the analyzed maintenance condition; implementing, by the service bot, the identified resolution at the print device; notifying the client terminal of the identified resolution; and updating the knowledge database with the analyzed maintenance condition and the identified resolution. A non-transitory computer-readable medium and print device are also provided.

公开(公告)号：US11797291B2

公开(公告)日：2023-10-24

申请号：US17429784

申请日：2020-02-04

Applicant: Nippon Telegraph and Telephone Corporation

Inventor： Satoshi Nakatsukasa ,  Masatoshi Saito ,  Hiroki Mori ,  Ken Takahashi

IPC: G06F8/65 ,  G06F8/41 ,  G06F9/50 ,  G06F3/12 ,  H04W52/02

CPC classification number: G06F8/65 ,  G06F8/451 ,  G06F9/505 ,  G06F3/123 ,  H04W52/0219

Abstract: A software update management apparatus includes a storage unit adapted to divide a network into one or more blocks and store block management information indicating whether each of network devices belonging to each of the resulting blocks is an active device or a standby device; an update instruction receiving unit adapted to receive software update instructions; a software update information generating unit adapted to generate software update information; a software updating unit adapted to perform software update processes after transferring traffic to standby devices in same blocks as respective active devices when it is determined that the network devices are active devices according to the software update information and thereby perform the software update processes for active devices or standby devices in different blocks in parallel.

公开(公告)号：US11729340B2

公开(公告)日：2023-08-15

申请号：US17648579

申请日：2022-01-21

Applicant: Sekin Ou

Inventor： Sekin Ou

IPC: H04N1/44 ,  G06F3/12

CPC classification number: H04N1/4433 ,  G06F3/123 ,  G06F3/1203

Abstract: An information processing server includes circuitry; and a memory storing computer-executable instructions that cause the circuitry to execute disabling use of a function provided by firmware, in response to acquiring a report indicating that the firmware is installed in an information processing apparatus; and enabling use of the function, in response to acquiring a report indicating that an application configured to use the function is installed in the information processing apparatus.

公开(公告)号：US11726728B2

公开(公告)日：2023-08-15

申请号：US17867700

申请日：2022-07-19

Applicant: HANGZHOU CHIPJET TECHNOLOGY CO., LTD.

Inventor： Tianxiang Liu ,  Heng Zhang

IPC: G06F3/12 ,  G06F8/654 ,  H04W76/10

CPC classification number: G06F3/1236 ,  G06F3/123 ,  G06F3/1209 ,  G06F3/1292 ,  H04W76/10

Abstract: The present disclosure relates to a printer consumable chip upgrade system and method, and a consumable container. The printer consumable chip upgrade system includes an interface module (34) and a consumable chip (104), wherein the interface module (34) is used for receiving connection information and/or an upgrade instruction and transmitting the connection information and/or the upgrade instruction to the consumable chip (104); and the consumable chip (104) is used for establishing a wireless connection between the consumable chip (104) and an external upgrade device (106) on the basis of the connection information, and/or executing an upgrade operation on the basis of the upgrade instruction.

公开(公告)号：US11687293B2

公开(公告)日：2023-06-27

申请号：US16452097

申请日：2019-06-25

Applicant: CANON KABUSHIKI KAISHA

Inventor： Tetsuya Shiohara

IPC: G06F15/00 ,  G06F3/12

CPC classification number: G06F3/1205 ,  G06F3/123 ,  G06F3/125 ,  G06F3/1256

Abstract: An information processing apparatus having print data generation software and print software installed thereon, the print data generation software having been obtained at a first timing, the print software being different from the print data generation software and obtained at a second timing different from the first timing, launches the print software in a case where print setting information set by a user using a setting screen provided by the print software includes a setting that matches a launch condition for the print software.