公开(公告)号：US20210149656A1

公开(公告)日：2021-05-20

申请号：US17160037

申请日：2021-01-27

Applicant: salesforce.com, inc.

Inventor： Julie TUNG ,  Rajeev NAYAK ,  Kevin GIBBS ,  Bret TAYLOR ,  Yang SU ,  Nate BOTWICK ,  Pedram RAZAVI ,  Scott GOODFRIEND ,  Nikrad MAHDI ,  Andy CHUNG ,  Drew HAMLIN ,  Patrick LINEHAN ,  Sophia WESTWOOD ,  Lindsey SIMON ,  Shrey BANGA ,  Diana BERLIN

IPC: G06F8/60 ,  G06F8/71 ,  G06F9/451 ,  G06F8/34 ,  G06F21/31 ,  G06F9/50 ,  G06F21/56 ,  G06F8/36 ,  G06F16/901 ,  G06F9/54 ,  G06F12/0871 ,  G06F21/53 ,  H04L29/06 ,  H04L29/08 ,  G06F16/176 ,  G06F40/166 ,  G06F16/93 ,  G06F16/172 ,  G06F16/17 ,  G06F16/25

Abstract: Disclosed herein are system, method, and computer program product embodiments for providing offline capabilities to customizable live applications in a cloud collaboration platform. The cloud collaboration platform may provide offline functions and a data application programming interface to devices connecting to the cloud collaboration platform. The offline capabilities allow devices to store data related to documents and customizable live applications in a local cache. The offline capabilities retrieve data from and store modifications to data within the local cache. The cloud collaboration platform may subsequently process the changes and determine if conflicts arise, resolving conflicts where appropriate and possible. The cloud collaboration platform may then determine a final state for a record, return the final state to the devices, and update the local caches.

公开(公告)号：US20220070127A1

公开(公告)日：2022-03-03

申请号：US17500659

申请日：2021-10-13

Applicant: salesforce.com, inc.

Inventor： Nate BOTWICK ,  Anh KHUC ,  Ben CRONIN ,  Matthew CHAN ,  Christopher MASTERSON ,  David ENGELBERG ,  Diana BERLIN ,  Merwan HADE ,  John Arlan BROCK ,  Andrew CHUNG ,  Justin EDMUND ,  Norris LEE

IPC: H04L12/58

Abstract: Described herein are a system, apparatus, device, method, and/or computer program product embodiments and/or combinations and sub-combinations thereof for displaying a live database record in a chat session. In a given embodiment, a collaborative communications system may cause display of a subset of fields the database record in a chat session. The collaborative communications system may detect activation of the chat session. The collaborative communications system may retrieve the current values of the subset of fields. Upon retrieval, the collaborative communications system causes display of the subset of fields of the database record including an updated value for a field in the chat session.

公开(公告)号：US20220014486A1

公开(公告)日：2022-01-13

申请号：US17127375

申请日：2020-12-18

Applicant: Salesforce.com, inc.

Inventor： Nate BOTWICK ,  Anh KHUC ,  Ben CRONIN ,  Matt CHAN ,  Chris MASTERSON ,  Dave ENGELBERG ,  Diana BERLIN ,  Merwan HADE ,  John BROCK ,  Andy CHUNG ,  Justin EDMUND ,  Norris LEE

IPC: H04L12/58 ,  G06F3/0488 ,  G06Q10/10

Abstract: Disclosed herein are system, method, and computer program product embodiments for sharing of collaborative documents with users via instant messaging. In one aspect, a collaborative application is configured to display one or more user interfaces associated with a collaborative application that allows a user to engage in a real-time chat between and among one or more users. The collaborative application may also present one or more user interfaces that allow the user to select one or more references of collaborative documents stored at a remote document datastore, and then share these references of collaborative documents with one or more users in the real-time chat. In one example, these references may be represented in real-time chat as a user interface element that visually present the collaborative document title and associated collaborative document pictogram or icon.

公开(公告)号：US20220012236A1

公开(公告)日：2022-01-13

申请号：US17373344

申请日：2021-07-12

Applicant: salesforce.com, inc.

Inventor： James HARRISON ,  Yang SU ,  Bryan KANE ,  Youdong ZHANG ,  ANH KHUC ,  DAN WILLHITE ,  Matt CHAN ,  Nate BOTWICK ,  Michael MACHADO

IPC: G06F16/242 ,  G06F16/23 ,  G06F16/25 ,  G06N20/10 ,  G06N20/20

Abstract: Described herein is a method, system, and non-transitory computer readable medium for updating fields in records. Initially, fields are displayed according to how frequently the fields are updated. One of the fields is selected and then records of a record type including the selected field are displayed. One of the records is selected and a form is displayed that enables a user to update the value stored in the selected field of the selected record.

公开(公告)号：US20230216823A1

公开(公告)日：2023-07-06

申请号：US18075254

申请日：2022-12-05

Applicant: salesforce.com, inc.

Inventor： Nate BOTWICK ,  Anh Khuc ,  Ben Cronin ,  Matt Chan ,  Chris Masterson ,  Dave Engelberg ,  Diana Berlin ,  Merwan Hade ,  John Brock ,  Andy Chung ,  Justin Edmund ,  Norris Lee

IPC: G06F16/9038 ,  G06F16/903 ,  G06F16/9035 ,  H04L51/216

CPC classification number: G06F16/9038 ,  G06F16/90344 ,  G06F16/9035 ,  H04L51/216

Abstract: Provided herein are system, apparatus, device, method and/or computer program product embodiments, and/or combinations and sub-combinations thereof for displaying a database record in a chat platform. In a given embodiment, a server may detect a request to launch a search window, including an input field. The server may cause the display of the search window, including the input field, in response to detecting the request to launch the search window. The server may receive a string via the input field. The server may query a database for a database record matching the string. The server may receive a selection of the database record from the chat participant. The server may cause display of a subset of fields of the database record in the chat session.

公开(公告)号：US20200133650A1

公开(公告)日：2020-04-30

申请号：US16264068

申请日：2019-01-31

Applicant: salesforce.com. inc.

Inventor： Julie TUNG ,  Rajeev NAYAK ,  Kevin GIBBS ,  Bret TAYLOR ,  Yang SU ,  Nate BOTWICK ,  Pedram RAZAVI ,  Scott GOODFRIEND ,  Nikrad MAHDI ,  Andy CHUNG ,  Drew HAMLIN ,  Patrick LINEHAN ,  Sophia WESTWOOD ,  Lindsey SIMON ,  Shrey BANGA ,  Diana BERLIN

IPC: G06F8/60 ,  G06F8/71 ,  G06F9/50 ,  G06F21/53 ,  H04L29/08 ,  H04L29/06

Abstract: Disclosed herein are system, method, and computer program product embodiments for providing a security model to customizable live applications in a cloud collaboration platform. The security approach may dedicate a frame to each live application, serving the frame from a different domain than a document in which the live application is embedded. This approach ensures that more stringent security requirements may be required of the live application and allows the data presented to the live application to be narrowly tailored. The security model may further leverage sandbox attributes and content-security policies to restrict the behavior of sandboxed and non-sandboxed live applications in accordance with best security practices.