公开(公告)号：US20210326944A1

公开(公告)日：2021-10-21

申请号：US17330534

申请日：2021-05-26

Applicant: salesforce.com, inc.

Inventor： George Pizza ,  Michael J. Torra

IPC: G06Q30/02 ,  G06N5/04 ,  H04L29/08 ,  G06F16/9535 ,  G06F40/30

Abstract: A method of generating digital data content customized for a user of one or more digital data platforms includes determining, through artificial intelligence, interests of a first user of the one or more digital data platforms, as well as those of a plurality of other users. The method further includes generating a product recommendation for the first user by mapping and filtering, e.g., using ontological filtering, natural language processing and/or semantics, the interests determined for the plurality of other users to the interests determined for the first user, and transferring the product recommendation, along with inventory availability, to a client digital data device for presentation to the first user.

公开(公告)号：US20200098034A1

公开(公告)日：2020-03-26

申请号：US16695860

申请日：2019-11-26

Applicant: salesforce.com, inc.

Inventor： Bharath K. Krishnan ,  Michael J. Torra

IPC: G06Q30/06 ,  H04L29/08 ,  G06F9/50 ,  G06F16/2457 ,  G06Q30/02

Abstract: A scalable recommendation engine includes stateless processors in communication with at least one memory server that stores contextual data. A router is configured to direct a recommendation request to a first stateless processor, which is configured to generate a recommendation using contextual data from the memory server. A controller monitors the available processing bandwidth of the stateless processors and deploys an additional stateless processor if the available processing bandwidth is less than a minimum available processing bandwidth threshold. The controller can remove from deployment a stateless processor if the available processing bandwidth is greater than a maximum pre-determined available processing bandwidth threshold.

公开(公告)号：US11443350B2

公开(公告)日：2022-09-13

申请号：US17330534

申请日：2021-05-26

Applicant: salesforce.com, inc.

Inventor： George Pizza ,  Michael J. Torra

IPC: G06Q30/02 ,  G06N5/04 ,  G06F16/9535 ,  G06F40/30 ,  H04L67/50

Abstract: A method of generating digital data content customized for a user of one or more digital data platforms includes determining, through artificial intelligence, interests of a first user of the one or more digital data platforms, as well as those of a plurality of other users. The method further includes generating a product recommendation for the first user by mapping and filtering, e.g., using ontological filtering, natural language processing and/or semantics, the interests determined for the plurality of other users to the interests determined for the first user, and transferring the product recommendation, along with inventory availability, to a client digital data device for presentation to the first user.

公开(公告)号：US11164235B2

公开(公告)日：2021-11-02

申请号：US16695860

申请日：2019-11-26

Applicant: salesforce.com, inc.

Inventor： Bharath K. Krishnan ,  Michael J. Torra

IPC: G06Q30/00 ,  G06Q30/06 ,  G06F16/2457 ,  G06F9/50 ,  G06Q30/02 ,  H04L29/08

Abstract: A scalable recommendation engine includes stateless processors in communication with at least one memory server that stores contextual data. A router is configured to direct a recommendation request to a first stateless processor, which is configured to generate a recommendation using contextual data from the memory server. A controller monitors the available processing bandwidth of the stateless processors and deploys an additional stateless processor if the available processing bandwidth is less than a minimum available processing bandwidth threshold. The controller can remove from deployment a stateless processor if the available processing bandwidth is greater than a maximum pre-determined available processing bandwidth threshold.

公开(公告)号：US11049153B2

公开(公告)日：2021-06-29

申请号：US16246063

申请日：2019-01-11

Applicant: salesforce.com, Inc.

Inventor： George Pizza ,  Michael J. Torra

IPC: G06Q30/02 ,  G06N5/04 ,  H04L29/08 ,  G06F16/9535 ,  G06F40/30

Abstract: A method of generating digital data content customized for a user of one or more digital data platforms includes determining, through artificial intelligence, interests of a first user of the one or more digital data platforms, as well as those of a plurality of other users. The method further includes generating a product recommendation for the first user by mapping and filtering, e.g., using ontological filtering, natural language processing and/or semantics, the interests determined for the plurality of other users to the interests determined for the first user, and transferring the product recommendation, along with inventory availability, to a client digital data device for presentation to the first user.

公开(公告)号：US20200098020A1

公开(公告)日：2020-03-26

申请号：US16246063

申请日：2019-01-11

Applicant: salesforce.com, Inc.

Inventor： George Pizza ,  Michael J. Torra

IPC: G06Q30/02 ,  G06N5/04 ,  G06F16/9535 ,  G06F17/27 ,  H04L29/08

Abstract: A method of generating digital data content customized for a user of one or more digital data platforms includes determining, through artificial intelligence, interests of a first user of the one or more digital data platforms, as well as those of a plurality of other users. The method further includes generating a product recommendation for the first user by mapping and filtering, e.g., using ontological filtering, natural language processing and/or semantics, the interests determined for the plurality of other users to the interests determined for the first user, and transferring the product recommendation, along with inventory availability, to a client digital data device for presentation to the first user.