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公开(公告)号：US20190138879A1
公开(公告)日：2019-05-09
申请号：US15885396
申请日：2018-01-31
Applicant: salesforce.com, inc.
Inventor： George HU , Arvind KRISHNAN , Justin MAGUIRE
Abstract: This disclosure relates to tools to facilitate the configuration of interactive agents, sometimes referred to as bots, chatbots, virtual robots, or talkbots. Specifically, the disclosure relates to the provision of a map view visualization of an interactive agent. The map view can display a complexity indicator or usage percentage for each dialog and provide an easy mechanism for creation of new dialogs, actions, parameters, rules, and logic.
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