公开(公告)号：US10977334B2

公开(公告)日：2021-04-13

申请号：US16814326

申请日：2020-03-10

Applicant: salesforce.com, inc.

Inventor： Anal Shah ,  Kanan Garg

IPC: H04L29/08 ,  G06F16/957 ,  H04L29/06

Abstract: A method for communicating with a server system, by a client device via a browser application, is provided. The method: (i) presents browser-based presentation interfaces including browser tabs and/or browser windows, the browser-based presentation interfaces including a master presentation interface and at least one slave presentation interface; (ii) establishes a single communication session with the server system, by the master presentation interface, the single communication session being associated with a session identifier configured to differentiate the single communication session; (iii) enables communication between the browser-based presentation interfaces and the server system via the single communication session, by: exchanging data communications between the master presentation interface and the server system using the single communication session; and permitting the at least one slave presentation interface to indirectly communicate with the server system via the master presentation interface; and (iv) dynamically updates each of the browser-based presentation interfaces in real-time.

公开(公告)号：US10686739B2

公开(公告)日：2020-06-16

申请号：US16164649

申请日：2018-10-18

Applicant: salesforce.com, inc.

Inventor： Anal Shah ,  Justin MacMillin

IPC: H04L12/58 ,  H04L29/08 ,  H04L12/18 ,  G06F16/958

Abstract: A method for browser-based chat messaging is provided. The method presents browser-based presentation interfaces, including a master and at least one slave, and including a chat messaging interface for the master; establishes a single communication session with a server system, by the master; receives chat data, by the chat messaging interface of the master via the single communication session, including rich content comprising graphical elements, enhanced formatting, and interactive functionality; stores the chat data including the rich content in session storage for the master; renders the chat data including the rich content, by the chat messaging interface of the master; provides updated chat data including the rich content to the slaves, by the master via a broadcast pipeline for the browser application; and presents the updated chat data by re-rendering the chat data including the rich content, via secondary chat messaging interfaces corresponding to the slaves.

公开(公告)号：US20200127951A1

公开(公告)日：2020-04-23

申请号：US16164649

申请日：2018-10-18

Applicant: salesforce.com, inc.

Inventor： Anal Shah ,  Justin MacMillin

IPC: H04L12/58 ,  H04L29/08 ,  G06F17/30 ,  H04L12/18

Abstract: A method for browser-based chat messaging is provided. The method presents browser-based presentation interfaces, including a master and at least one slave, and including a chat messaging interface for the master; establishes a single communication session with a server system, by the master; receives chat data, by the chat messaging interface of the master via the single communication session, including rich content comprising graphical elements, enhanced formatting, and interactive functionality; stores the chat data including the rich content in session storage for the master; renders the chat data including the rich content, by the chat messaging interface of the master; provides updated chat data including the rich content to the slaves, by the master via a broadcast pipeline for the browser application; and presents the updated chat data by re-rendering the chat data including the rich content, via secondary chat messaging interfaces corresponding to the slaves.

公开(公告)号：US11256772B2

公开(公告)日：2022-02-22

申请号：US17301691

申请日：2021-04-12

Applicant: salesforce.com, inc.

Inventor： Anal Shah ,  Kanan Garg ,  Justin Macmillin

IPC: H04L29/08 ,  G06F16/957 ,  H04L67/141 ,  H04L67/01 ,  H04L67/142

Abstract: A method for communicating with a server system, by a client device via a browser application, is provided. The method: (i) presents browser-based presentation interfaces including browser tabs and/or browser windows, the browser-based presentation interfaces including a master presentation interface and at least one slave presentation interface; (ii) establishes a single communication session with the server system, by the master presentation interface, the single communication session being associated with a session identifier configured to differentiate the single communication session; (iii) enables communication between the browser-based presentation interfaces and the server system via the single communication session, by: exchanging data communications between the master presentation interface and the server system using the single communication session; and permitting the at least one slave presentation interface to indirectly communicate with the server system via the master presentation interface; and (iv) dynamically updates each of the browser-based presentation interfaces in real-time.

公开(公告)号：US10938755B1

公开(公告)日：2021-03-02

申请号：US16595287

申请日：2019-10-07

Applicant: salesforce.com, inc.

Inventor： Justin MacMillin ,  Anal Shah

IPC: H04L12/58 ,  G06F16/954 ,  G06F9/54

Abstract: A method for browser-based chat messaging is provided. The method presents browser-based presentation interfaces, including a master and at least one slave, and including a chat messaging interface for the master and establishes a single communication session with a server system, by the master. Based on a number of presentation interfaces associated with a chat session, a new presentation interface broadcasts a master/slave status request to the other presentation interfaces, receives responses from the other presentation interfaces, and configures a file in its session storage to identify itself as a slave based at least in part on a response from the master. Thereafter, the new presentation interface communicates with the server system via the master.