公开(公告)号：US20220092713A1

公开(公告)日：2022-03-24

申请号：US17447917

申请日：2021-09-16

Applicant: salesforce.com, inc.

Inventor： John Bracken ,  Adam Putinski ,  Adam Torman ,  Carlos Enrique Mogollan Jimenez ,  Cloves Carneiro Junior ,  Shaun Russell

IPC: G06Q50/20 ,  G06Q30/02 ,  G06F9/54

Abstract: Technologies are provided for tracking learning progress of an end user of a cloud computing platform when the end user is not registered with an external learning platform that provides an external learning application. In response to the end user interacting with virtual learning entities provided at the cloud computing platform, learning progress information with respect to the external learning application is generated. The interaction by the end user takes place in the context of an application provided by the cloud computing platform while in an active web session. The virtual learning entities represent content of the external learning application (e.g., learning content and contextual user information of the external learning application). When a user service of the external learning platform receives a request to persist the learning progress information for the end user, the user service can determine whether a corresponding user account (e.g., an escrow user account or a full user account) exists at the external learning platform that corresponds to the end user. If a corresponding user account does not exist, the user service can automatically provision an escrow user account that is associated with the end user. The escrow user account persists the learning progress information of the end user.