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    SERVICE CLOUD CONSOLE
    5.
    发明申请
    SERVICE CLOUD CONSOLE 审中-公开
    服务云控制台

    公开(公告)号：US20150040013A1

    公开(公告)日：2015-02-05

    申请号：US14520217

    申请日：2014-10-21

    Applicant: salesforce.com, inc.

    Inventor： Marco Casalaina ,  Jason Ellis ,  David Yung ,  Luke Fu ,  Eric Wulff ,  Chitra Gulabrani ,  Sutthipong Thavisomboon ,  Natalie Doan ,  Steve Weiss

    IPC: H04L12/24 ,  G06F3/0481

    CPC classification number: G06F3/0484 ,  G06F3/0481 ,  G06F3/0483 ,  G06F17/30528 ,  G06F17/30554 ,  G06F17/30557 ,  G06F17/30905 ,  G06Q30/016 ,  H04L41/22 ,  H04L41/5061 ,  H04L67/02 ,  H04L67/42 ,  H04M3/5183

    Abstract: Disclosed are methods, systems, and computer program products for providing cross-domain communication via a user interface provided in a web browser. One or more servers of a database system receive an indication of a first event message sent from a second user interface component to a first user interface component of the user interface, the first event message comprising a request to perform a first operation. The one or more servers identify a first one or more trusted data network domains for a first application displayed in the first user interface component. The one or more servers determine that the first one or more trusted data network domains comprise a second data network domain for a third party application displayed in the second user interface component. The one or more servers determine that the first operation is a safe operation and perform the first operation.

    Abstract translation: 公开了用于通过网络浏览器中提供的用户界面提供跨域通信的方法，系统和计算机程序产品。 数据库系统的一个或多个服务器接收从第二用户界面组件发送到用户界面的第一用户界面组件的第一事件消息的指示，第一事件消息包括执行第一操作的请求。 所述一个或多个服务器识别在第一用户界面组件中显示的第一应用的第一个或多个可信数据网络域。 所述一个或多个服务器确定所述第一个或多个可信数据网络域包括用于在所述第二用户界面组件中显示的第三方应用的第二数据网络域。 一个或多个服务器确定第一操作是安全操作并执行第一操作。

    SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR PROVIDING A TEAM OBJECT IN ASSOCIATION WITH AN OBJECT
    6.
    发明申请
    SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR PROVIDING A TEAM OBJECT IN ASSOCIATION WITH AN OBJECT 有权
    用于向对象提供团队对象的系统，方法和计算机程序产品

    公开(公告)号：US20130254241A1

    公开(公告)日：2013-09-26

    申请号：US13887219

    申请日：2013-05-03

    Applicant: SALESFORCE.COM, INC.

    Inventor： Benjamin Tsai ,  Michael Tang ,  Marco Casalaina

    IPC: G06F17/30

    CPC classification number: G06F17/30312 ,  G06F17/30292 ,  G06F17/30377 ,  G06F21/6218 ,  G06Q10/10

    Abstract: In accordance with embodiments, there are provided mechanisms and methods for providing a team object in association with an object. These mechanisms and methods for providing a team object in association with an object can allow for centralized management of a team in association with an object. For example, members of the team may be automatically identified (e.g. without manual intervention) for receiving notifications in association with an object.

    Abstract translation: 根据实施例，提供了用于提供与对象相关联的团队对象的机制和方法。 用于提供与对象相关联的团队对象的这些机制和方法可以允许与对象相关联的团队的集中管理。 例如，可以自动识别团队成员（例如，无需手动干预），用于接收与对象相关联的通知。

    Dynamic ranking of recommendation pairings
    7.
    发明授权
    Dynamic ranking of recommendation pairings 有权

    公开(公告)号：US11373232B2

    公开(公告)日：2022-06-28

    申请号：US16421525

    申请日：2019-05-24

    Applicant: Salesforce.com, Inc.

    Inventor： Tejas Sanghavi ,  Marco Casalaina

    IPC: G06Q10/00 ,  G06Q30/06 ,  G06N5/04 ,  G06F16/2457 ,  G06Q30/02

    Abstract: A graphical user interface (GUI) may be provided by a computing system that implements a database system for presentation at a client device. The GUI may display a designated one or more criteria for selecting one of a plurality of recommendations for a target object instance associated with a designated object definition. A predictive model for determining a propensity score for selected ones of the plurality of recommendations in association with the target object instance may be configured. The propensity score may be a function of one or more data field values associated with the target object instance and may be configured based on user input received via the graphical user interface. The predictive model may be stored on a storage medium for retrieval when selecting recommendations in response to requests received to access instances of the designated object definition.

    DYNAMIC RANKING OF RECOMMENDATION PAIRINGS
    8.
    发明申请
    DYNAMIC RANKING OF RECOMMENDATION PAIRINGS 审中-公开

    公开(公告)号：US20200372561A1

    公开(公告)日：2020-11-26

    申请号：US16421524

    申请日：2019-05-24

    Applicant: Salesforce.com, Inc.

    Inventor： Tejas Sanghavi ,  Marco Casalaina

    IPC: G06Q30/06 ,  G06F16/2457 ,  G06N5/04

    Abstract: A prediction model in a database system may be configured to predict, for a given object instance, a respective probability of acceptance for each of a plurality of recommendations. A determination may be made as to whether the prediction model is associated with sufficient training data to produce predictions at a designated accuracy rate. When it is determined that the prediction model is not associated with sufficient training data, for each of a first set of object instances a respective first message may be sent that includes a respective first one of the recommendations determined based on a static ranking rule applying one or more criteria to one or more object fields associated with the respective object instance. The prediction model may be updated to include additional training data based on a plurality of responses corresponding to a respective first one of the recommendations.

    SERVICE CLOUD CONSOLE
    9.
    发明申请
    SERVICE CLOUD CONSOLE 审中-公开
    服务云控制台

    公开(公告)号：US20140380180A1

    公开(公告)日：2014-12-25

    申请号：US14477705

    申请日：2014-09-04

    Applicant: salesforce.com, inc.

    Inventor： Marco Casalaina ,  Jason Ellis ,  David Yung ,  Luke Fu ,  Eric Wulff ,  Chitra Gulabrani ,  Sutthipong Thavisomboon ,  Natalie Doan ,  Steve Weiss

    IPC: H04L12/24 ,  G06F17/30

    CPC classification number: G06F3/0484 ,  G06F3/0481 ,  G06F3/0483 ,  G06F17/30528 ,  G06F17/30554 ,  G06F17/30557 ,  G06F17/30905 ,  G06Q30/016 ,  H04L41/22 ,  H04L41/5061 ,  H04L67/02 ,  H04L67/42 ,  H04M3/5183

    Abstract: Various embodiments described or referenced herein are directed to different methods, systems, and computer program products for providing contextual information regarding database records via a user interface. A user interface is provided in a browser in accordance with information received from one or more servers in communication with a database system storing records and contextual information. The user interface comprises a first component and a second component, the first component comprising data of a record stored in the database system, the second component comprising contextual information related to the record data. A modification to the record data is received. A request for updated contextual information is transmitted to the one or more servers, the request identifying at least a portion of the modification. The updated contextual information is received from the one or more servers and displayed in the second component without reloading the user interface.

    Abstract translation: 本文描述或引用的各种实施例涉及用于经由用户界面提供关于数据库记录的上下文信息的不同方法，系统和计算机程序产品。 根据从与存储记录和上下文信息的数据库系统通信的一个或多个服务器接收的信息，在浏览器中提供用户界面。 所述用户界面包括第一组件和第二组件，所述第一组件包括存储在所述数据库系统中的记录的数据，所述第二组件包括与所述记录数据相关的上下文信息。 接收对记录数据的修改。 将更新的上下文信息的请求发送到一个或多个服务器，该请求标识修改的至少一部分。 更新的上下文信息从一个或多个服务器接收并显示在第二组件中，而不重新加载用户界面。

    DYNAMIC RANKING OF RECOMMENDATION PAIRINGS
    10.
    发明申请
    DYNAMIC RANKING OF RECOMMENDATION PAIRINGS 审中-公开

    公开(公告)号：US20200372562A1

    公开(公告)日：2020-11-26

    申请号：US16421525

    申请日：2019-05-24

    Applicant: Salesforce.com, Inc.

    Inventor： Tejas Sanghavi ,  Marco Casalaina

    IPC: G06Q30/06 ,  G06F16/2457 ,  G06N5/04

    Abstract: A graphical user interface (GUI) may be provided by a computing system that implements a database system for presentation at a client device. The GUI may display a designated one or more criteria for selecting one of a plurality of recommendations for a target object instance associated with a designated object definition. A predictive model for determining a propensity score for selected ones of the plurality of recommendations in association with the target object instance may be configured. The propensity score may be a function of one or more data field values associated with the target object instance and may be configured based on user input received via the graphical user interface. The predictive model may be stored on a storage medium for retrieval when selecting recommendations in response to requests received to access instances of the designated object definition.

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