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    Responsive self-service website template
    1.
    发明授权
    Responsive self-service website template 有权

    公开(公告)号：US10466983B2

    公开(公告)日：2019-11-05

    申请号：US15996194

    申请日：2018-06-01

    Applicant: salesforce.com, inc.

    Inventor： Chetanya Chauhan ,  Michael Chou ,  Joseph Shelby Hubick

    IPC: G06F9/44 ,  G06F8/38 ,  G06F16/951 ,  G06F16/958 ,  G06F17/21 ,  H04L29/08

    Abstract: The technology disclosed relates to a self-service customization protocol for a single page website that implements a support component add-in to the CRM website. The self-service customization protocol may be configured to customize at least one page element of the customized component, wherein the page element is configured to allow a website visitor to interface with a service provided via the website, which may be edited by customers without having to perform coding. In some embodiments, code may be generated for the customized component via an engine.

    SYSTEMS, METHODS, AND APPARATUSES FOR CREATING AND REUSING COMMUNITIES WITHIN A CLOUD BASED COMPUTING ENVIRONMENT
    2.
    发明申请
    SYSTEMS, METHODS, AND APPARATUSES FOR CREATING AND REUSING COMMUNITIES WITHIN A CLOUD BASED COMPUTING ENVIRONMENT 审中-公开

    公开(公告)号：US20190108598A1

    公开(公告)日：2019-04-11

    申请号：US15726332

    申请日：2017-10-05

    Applicant: salesforce.com, Inc.

    Inventor： Sanjaya Lai ,  Khushwant Singh ,  Peda Venkateswarlu Pola ,  Joseph Shelby Hubick

    IPC: G06Q50/00 ,  G06F17/30

    Abstract: Systems, methods, and apparatuses for creating and reusing communities within a cloud based computing environment. An exemplary system having at least a processor and a memory therein includes means for creating a first customized online community space within one of a number instances of a cloud computing environment, exporting the first customized online community space to multiple instances of the cloud computing environment, and creating a second customized online community space, separate and distinct from the first customized online community space, within one of the instances of the cloud computing environment, using the exported first customized online community space as a base for creating the second customized online community space.

    Responsive self-service template
    3.
    发明授权
    Responsive self-service template 有权

    公开(公告)号：US10942714B2

    公开(公告)日：2021-03-09

    申请号：US16673254

    申请日：2019-11-04

    Applicant: salesforce.com, inc.

    Inventor： Chetanya Chauhan ,  Michael Chou ,  Joseph Shelby Hubick

    IPC: G06F9/44 ,  G06F8/38 ,  G06F16/951 ,  G06F16/958 ,  G06F40/109 ,  H04L29/08

    Abstract: The technology disclosed relates to a self-service customization protocol for a single page website that implements a support component add-in to a CRM website. The protocol may be configured to customize support component add-in code for the CRM website, in some embodiments, at least by customization instructions applicable to the at least one page element of the support component add-in to the CRM website. In some embodiments, the at least one page element may be configured to search at least one support article hosted by the CRM website, display a visual representation of at least one featured category of articles available within the CRM website, and contact support for the CRM website, for example.

    Responsive self-service template
    7.
    发明授权
    Responsive self-service template 有权

    公开(公告)号：US11620114B2

    公开(公告)日：2023-04-04

    申请号：US17195329

    申请日：2021-03-08

    Applicant: salesforce.com, inc.

    Inventor： Chetanya Chauhan ,  Michael Chou ,  Joseph Shelby Hubick

    IPC: G06F8/38 ,  G06F16/951 ,  G06F16/958 ,  G06F40/109 ,  H04L67/02 ,  H04L67/10

    Abstract: The technology disclosed relates to a self-service customization protocol for a single page website that implements a support component add-in to a CRM website. The protocol may be configured to customize support component add-in code for the CRM website, in some embodiments, at least by customization instructions applicable to the at least one page element of the support component add-in to the CRM website. In some embodiments, the at least one page element may be configured to search at least one support article hosted by the CRM website, display a visual representation of at least one featured category of articles available within the CRM website, and contact support for the CRM website, for example.

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