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公开(公告)号：US10510098B2
公开(公告)日：2019-12-17
申请号：US14926679
申请日：2015-10-29
Applicant: Verizon Patent and Licensing Inc.
Inventor： Kiran Naiga , Momin Mirza , Gilda Majidi , Avinash S. Chugh , Manian Krishnamoorthy
Abstract: Targeted audio advertisements may be inserted into IVR sessions. The audio advertisements may be targeted based on session data that includes information describing an ongoing IVR session of a user of a mobile device and demographic information of the user. The audio advertisements may include prompts to solicit information from the user during the ongoing IVR session. The targeted audio advertisements may be played, to the user, during the ongoing IVR session.
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公开(公告)号：US20170094492A1
公开(公告)日：2017-03-30
申请号：US14868569
申请日：2015-09-29
Applicant: Verizon Patent and Licensing Inc.
Inventor： Gilda Majidi , Momin Mirza , Kiran Naiga , Suresh Venkateswaran
CPC classification number: H04W4/24 , G06Q30/0267 , H04M15/8083 , H04M15/83 , H04M2215/0192
Abstract: An exemplary method includes a subsidized access management system detecting a request provided by a user of an access device for the user to receive subsidized access to network content, identifying a plurality of user parameters provided by the user and that define a plurality of conditions associated with the subsidized access to the network content and that the user is willing to experience in order to receive the subsidized access to the network content, selecting a sponsor from a pool of potential sponsors and that is willing to sponsor the subsidized access to the network content in accordance with the plurality of user parameters, and providing the user with the subsidized access to the network content by way of the access device in accordance with a subsidized access arrangement between a subsidized access provider and the sponsor. Corresponding systems and methods are also described.
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公开(公告)号：US20170124594A1
公开(公告)日：2017-05-04
申请号：US14926679
申请日：2015-10-29
Applicant: Verizon Patent and Licensing Inc.
Inventor： Kiran Naiga , Momin Mirza , Gilda Majidi , Avinash S. Chugh , Manian Krishnamoorthy
CPC classification number: G06Q30/0267 , G06Q30/0269 , H04M3/4878 , H04M3/4936 , H04M3/5166
Abstract: Targeted audio advertisements may be inserted into IVR sessions. The audio advertisements may be targeted based on session data that includes information describing an ongoing IVR session of a user of a mobile device and demographic information of the user. The audio advertisements may include prompts to solicit information from the user during the ongoing IVR session. The targeted audio advertisements may be played, to the user, during the ongoing IVR session.
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公开(公告)号：US20160371701A1
公开(公告)日：2016-12-22
申请号：US14741006
申请日：2015-06-16
Applicant: Verizon Patent and Licensing Inc.
Inventor： Momin Mirza , Gilda Majidi
CPC classification number: G06Q30/016 , H04L65/1089 , H04L65/4015
Abstract: A network device sends, to a customer device, real-time customer data for a service campaign running on a service provider network. The network device receives a customer authorization to share the customer data with an agent of the service provider network. The customer authorization includes session context information related to the presentation of the customer data. The network device determines if there are predictive options for the customer data. When there are no predictive options for the real-time customer data, the network device sends, to the customer device, a first feed of the real-time customer data and sends, to the agent device, the session context information and a second feed of the real-time customer data. The session context information enables the agent device to build an instance of the customer data that is similar to a presentation on the customer device, without sharing the customer screen view.
Abstract translation: 网络设备向客户设备发送在服务提供商网络上运行的服务运营商的实时客户数据。 网络设备接收到与服务提供商网络的代理共享客户数据的客户授权。 客户授权包括与客户数据呈现相关的会话上下文信息。 网络设备确定是否有客户数据的预测选项。 当没有用于实时客户数据的预测选项时，网络设备向客户设备发送实时客户数据的第一馈送，并向代理设备发送会话上下文信息和第二馈送 的实时客户数据。 会话上下文信息使得代理设备能够构建与客户设备上的呈现类似的客户数据的实例，而不共享客户屏幕视图。
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公开(公告)号：US10083449B2
公开(公告)日：2018-09-25
申请号：US14741006
申请日：2015-06-16
Applicant: Verizon Patent and Licensing Inc.
Inventor： Momin Mirza , Gilda Majidi
CPC classification number: G06Q30/016 , H04L65/1089 , H04L65/4015
Abstract: A network device sends, to a customer device, real-time customer data for a service campaign running on a service provider network. The network device receives a customer authorization to share the customer data with an agent of the service provider network. The customer authorization includes session context information related to the presentation of the customer data. The network device determines if there are predictive options for the customer data. When there are no predictive options for the real-time customer data, the network device sends, to the customer device, a first feed of the real-time customer data and sends, to the agent device, the session context information and a second feed of the real-time customer data. The session context information enables the agent device to build an instance of the customer data that is similar to a presentation on the customer device, without sharing the customer screen view.
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Patent Agency Ranking
公开(公告)号：US20160314066A1
公开(公告)日：2016-10-27
申请号：US14695186
申请日：2015-04-24
Applicant: Verizon Patent and Licensing Inc.
Inventor： Momin Mirza , Gaurav Gupta , Manish Sharma , Susan Kelly , Gyanesh Pandey , Ranjeev Mahtani , Gilda Majidi
CPC classification number: G06F11/3692 , G06F8/60 , G06F11/366 , G06F11/3684 , G06F11/3688 , H04L67/10 , H04L67/16 , H04L67/34 , H04W4/70 , H04W4/80
Abstract: A network device receives a collection of technical steps for implementing a type of service campaign. The technical steps include application programming interface (API) level calls to a service provider network. The network device associates the technical steps with particular customer software, receives validation criteria for each of the technical steps, generates a diagnostic map of the technical steps for the particular customer software, and conducts, based on the diagnostic map, a test of the API level calls for the particular customer software to obtain test results. The network device receives a customer deployment record of changes occurring during software deployments for the service campaign for the particular customer software and receives a provider record of service provider changes to network level software that impact the service campaign for the particular customer software. The network device correlates the test results with the customer deployment record and the provider record.
Abstract translation: 网络设备接收用于实现一种服务活动的技术步骤的集合。 技术步骤包括对服务提供商网络的应用程序编程接口（API）级别调用。 网络设备将技术步骤与特定客户软件相关联，接收每个技术步骤的验证标准，生成针对特定客户软件的技术步骤的诊断图，并且基于诊断图进行API的测试 级别要求特定的客户软件获得测试结果。 网络设备接收针对特定客户软件的服务活动的软件部署期间发生的更改的客户部署记录，并且接收影响特定客户软件的服务活动的网络级软件的服务提供商改变的提供商记录。 网络设备将测试结果与客户部署记录和提供商记录相关联。
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公开(公告)号：US20180007527A1
公开(公告)日：2018-01-04
申请号：US15707103
申请日：2017-09-18
Applicant: Verizon Patent and Licensing Inc.
Inventor： Gilda Majidi , Momin Mirza , Kiran Naiga , Suresh Venkateswaran
CPC classification number: H04W4/24 , G06Q30/0267 , H04M15/8083 , H04M15/83 , H04M2215/0192
Abstract: An exemplary method includes a subsidized access management system detecting a request provided by a user of an access device for the user to receive subsidized access to network content, identifying a plurality of user parameters provided by the user and that define a plurality of conditions associated with the subsidized access to the network content and that the user is willing to experience in order to receive the subsidized access to the network content, selecting a sponsor from a pool of potential sponsors and that is willing to sponsor the subsidized access to the network content in accordance with the plurality of user parameters, and providing the user with the subsidized access to the network content by way of the access device in accordance with a subsidized access arrangement between a subsidized access provider and the sponsor. Corresponding systems and methods are also described.
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公开(公告)号：US20170094057A1
公开(公告)日：2017-03-30
申请号：US14867960
申请日：2015-09-28
Applicant: Verizon Patent and Licensing Inc.
Inventor： Kiran Naiga , Gilda Majidi , Momin Mirza , Gaurav Gupta , Avinash S. Chugh , Manian Krishnamoorthy
IPC: H04M3/493 , G06F3/0484 , H04L29/08 , G06F3/0482
Abstract: Techniques described herein may be used to enable a user to obtain services from multiple organizations in a seamless, automated, and efficient manner. A network device may cause a user device to automatically access a web service by, for example, downloading a mobile application or accessing a web page designed to provide the web service. The network device may automatically identify a second web service that is logically related to the first web service and offer the second web service to the user. If the user accepts the second web service, the network device may cause the user device to automatically access the second web service via a mobile application, a webpage, etc. Identification and authentication issues for accessing the first or second web services may be automatically resolved by network device based on the mobile device number (MDN) of the user device and/or other profile information.
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公开(公告)号：US10447851B2
公开(公告)日：2019-10-15
申请号：US14867960
申请日：2015-09-28
Applicant: Verizon Patent and Licensing Inc.
Inventor： Kiran Naiga , Gilda Majidi , Momin Mirza , Gaurav Gupta , Avinash S. Chugh , Manian Krishnamoorthy
IPC: H04M1/64 , H04M3/493 , G06F3/0482 , G06F3/0484 , H04L29/08
Abstract: Techniques described herein may be used to enable a user to obtain services from multiple organizations in a seamless, automated, and efficient manner. A network device may cause a user device to automatically access a web service by, for example, downloading a mobile application or accessing a web page designed to provide the web service. The network device may automatically identify a second web service that is logically related to the first web service and offer the second web service to the user. If the user accepts the second web service, the network device may cause the user device to automatically access the second web service via a mobile application, a webpage, etc. Identification and authentication issues for accessing the first or second web services may be automatically resolved by network device based on the mobile device number (MDN) of the user device and/or other profile information.
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公开(公告)号：US09826379B2
公开(公告)日：2017-11-21
申请号：US14868569
申请日：2015-09-29
Applicant: Verizon Patent and Licensing Inc.
Inventor： Gilda Majidi , Momin Mirza , Kiran Naiga , Suresh Venkateswaran
CPC classification number: H04W4/24 , G06Q30/0267 , H04M15/8083 , H04M15/83 , H04M2215/0192
Abstract: An exemplary method includes a subsidized access management system detecting a request provided by a user of an access device for the user to receive subsidized access to network content, identifying a plurality of user parameters provided by the user and that define a plurality of conditions associated with the subsidized access to the network content and that the user is willing to experience in order to receive the subsidized access to the network content, selecting a sponsor from a pool of potential sponsors and that is willing to sponsor the subsidized access to the network content in accordance with the plurality of user parameters, and providing the user with the subsidized access to the network content by way of the access device in accordance with a subsidized access arrangement between a subsidized access provider and the sponsor. Corresponding systems and methods are also described.
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