公开(公告)号：US20130243172A1

公开(公告)日：2013-09-19

申请号：US13886197

申请日：2013-05-02

Applicant: SALESFORCE.COM, INC

Inventor： Marco S. Casalaina ,  Jim Dvorkin ,  Jason Winters ,  Bing Yang ,  Dararith Ourk ,  Rupert Chen

IPC: H04M11/08

CPC classification number: H04M3/42127 ,  G06Q2220/12 ,  H04M1/56 ,  H04M1/575 ,  H04M3/42042 ,  H04M3/42314 ,  H04M3/42323 ,  H04M3/5183 ,  H04M7/009 ,  H04M11/085

Abstract: In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc.

Abstract translation: 根据实施例，提供了用于集成专用交换机（PBX）的客户机和按需数据库服务的机制和方法。 用于集成PBX的客户端和按需数据库服务的这些机制和方法可以使客户端具有更好设备来利用按需数据库服务的附加基础设施的实施例。 实施例提供这种客户端基础架构的能力可以使得能够结合电话呼叫等进行附加的增强的服务。

公开(公告)号：US20140270130A1

公开(公告)日：2014-09-18

申请号：US14289786

申请日：2014-05-29

Applicant: salesforce.com, inc.

Inventor： Marco S. Casalaina ,  Jim Dvorkin ,  Jason Winters ,  Bing Yang ,  Dararith Ourk ,  Rupert Chen

IPC: H04M3/42

CPC classification number: H04M3/42127 ,  G06Q2220/12 ,  H04M1/56 ,  H04M1/575 ,  H04M3/42042 ,  H04M3/42314 ,  H04M3/42323 ,  H04M3/5183 ,  H04M7/009 ,  H04M11/085

Abstract: In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc.

Abstract translation: 根据实施例，提供了用于集成专用交换机（PBX）的客户机和按需数据库服务的机制和方法。 用于集成PBX的客户端和按需数据库服务的这些机制和方法可以使客户端具有更好设备来利用按需数据库服务的附加基础设施的实施例。 实施例提供这种客户端基础架构的能力可以使得能够结合电话呼叫等进行附加的增强的服务。

公开(公告)号：US20140254780A1

公开(公告)日：2014-09-11

申请号：US14283088

申请日：2014-05-20

Applicant: salesforce.com, inc.

Inventor： Marco S. Casalaina ,  Jim Dvorkin ,  Jason Winters ,  Bing Yang ,  Dararith Ourk ,  Rupert Chen

IPC: H04M7/00

CPC classification number: H04M3/42127 ,  G06Q2220/12 ,  H04M1/56 ,  H04M1/575 ,  H04M3/42042 ,  H04M3/42314 ,  H04M3/42323 ,  H04M3/5183 ,  H04M7/009 ,  H04M11/085

Abstract: In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc.

Abstract translation: 根据实施例，提供了用于集成专用交换机（PBX）的客户机和按需数据库服务的机制和方法。 用于集成PBX的客户端和按需数据库服务的这些机制和方法可以使客户端具有更好设备来利用按需数据库服务的附加基础设施的实施例。 实施例提供这种客户端基础架构的能力可以使得能够结合电话呼叫等进行附加的增强的服务。