公开(公告)号：US20240104569A1

公开(公告)日：2024-03-28

申请号：US17955228

申请日：2022-09-28

Applicant: Maplebear Inc. (dba Instacart)

Inventor： Rohit Turumella ,  Yehonatah Afek ,  Chun-Che Wang ,  Leslie McFadden ,  Thomas Doan

IPC: G06Q20/40 ,  G06Q30/06

CPC classification number: G06Q20/4016 ,  G06Q30/0617 ,  G06Q30/0635

Abstract: An online concierge system facilitates a checkout bypass process for shoppers. The online concierge system detects when the shopper procuring an order for a customer is ready to exit the warehouse after obtaining the items in the order. The online concierge system applies a trained risk model to automatically determining whether to initiate an audit of the shopper. Responsive to determining to initiate the audit, the online concierge system invokes an auditing process. The online concierge system receives, via an auditor application, verification of the order from the auditor mobile application. Responsive to the verification, the online concierge system completes the order and generates routing instructions via the shopper mobile application for facilitating delivery by the shopper to the customer.