公开(公告)号：US20240356797A1

公开(公告)日：2024-10-24

申请号：US18759496

申请日：2024-06-28

Applicant: Juniper Networks, Inc.

Inventor： Juei Cheng Lo ,  Kaushik Adesh Agrawal ,  Prashant Kumar

IPC: H04L41/0663 ,  H04L41/0659 ,  H04L43/10

CPC classification number: H04L41/0663 ,  H04L41/0661 ,  H04L43/10

Abstract: Techniques are disclosed for reporting diagnostics data by a first network device to a cloud-based Wide Area Network (WAN) assurance system, responsive to the first network device detecting a communication issue with the cloud-based WAN assurance system. For example, the first network device detects an issue with sending telemetry data to the cloud-based WAN assurance system via a first communication path. In response, the first network device determines a second network device that has connectivity to the WAN assurance system. The first network device sends diagnostics data to the second network device along a second communication path for forwarding to the cloud-based WAN assurance system. The cloud-based WAN assurance system receives the diagnostics data from the second network device. The cloud-based WAN assurance system controls the second network device to remediate the first network device based on the diagnostics data.

公开(公告)号：US12034588B1

公开(公告)日：2024-07-09

申请号：US18148976

申请日：2022-12-30

Applicant: Juniper Networks, Inc.

Inventor： Juei Cheng Lo ,  Kaushik Adesh Agrawal ,  Prashant Kumar

IPC: G06F15/16 ,  H04L41/0659 ,  H04L41/0663 ,  H04L43/10

CPC classification number: H04L41/0663 ,  H04L41/0661 ,  H04L43/10

Abstract: Techniques are disclosed for reporting diagnostics data by a first network device to a cloud-based Wide Area Network (WAN) assurance system, responsive to the first network device detecting a communication issue with the cloud-based WAN assurance system. For example, the first network device detects an issue with sending telemetry data to the cloud-based WAN assurance system via a first communication path. In response, the first network device determines a second network device that has connectivity to the WAN assurance system. The first network device sends diagnostics data to the second network device along a second communication path for forwarding to the cloud-based WAN assurance system. The cloud-based WAN assurance system receives the diagnostics data from the second network device. The cloud-based WAN assurance system controls the second network device to remediate the first network device based on the diagnostics data.

公开(公告)号：US20240223439A1

公开(公告)日：2024-07-04

申请号：US18148976

申请日：2022-12-30

Applicant: Juniper Networks, Inc.

Inventor： Juei Cheng Lo ,  Kaushik Adesh Agrawal ,  Prashant Kumar

IPC: H04L41/0663 ,  H04L41/0654 ,  H04L43/10

CPC classification number: H04L41/0663 ,  H04L41/0672 ,  H04L43/10

Abstract: Techniques are disclosed for reporting diagnostics data by a first network device to a cloud-based Wide Area Network (WAN) assurance system, responsive to the first network device detecting a communication issue with the cloud-based WAN assurance system. For example, the first network device detects an issue with sending telemetry data to the cloud-based WAN assurance system via a first communication path. In response, the first network device determines a second network device that has connectivity to the WAN assurance system. The first network device sends diagnostics data to the second network device along a second communication path for forwarding to the cloud-based WAN assurance system. The cloud-based WAN assurance system receives the diagnostics data from the second network device. The cloud-based WAN assurance system controls the second network device to remediate the first network device based on the diagnostics data.