公开(公告)号：US10320737B2

公开(公告)日：2019-06-11

申请号：US14753890

申请日：2015-06-29

Applicant: Avaya Inc.

Inventor： Jon Silverman ,  Mehmet Balasaygun ,  Rajeshwari Edamadaka

IPC: G06F15/16 ,  H04L12/58

Abstract: A device and method temporally correlates communication types. The method performed by a first electronic device includes receiving a first message in a first communication format from a second electronic device, the first message having first metadata associated therewith. The method includes determining respective second metadata associated with existing conversations. The existing conversations each include a plurality of existing messages in at least one second communication format. The existing messages are a thread in a temporal order. The existing conversations are shown in a single, respective user interface. The method includes determining a correlation between the first message and one of the existing conversations based upon the first and second metadata. The method includes inserting the first message in the existing messages of the one of the existing conversations that maintains the temporal order.

公开(公告)号：US09426421B2

公开(公告)日：2016-08-23

申请号：US14478640

申请日：2014-09-05

Applicant: Avaya Inc.

Inventor： Mehmet Balasaygun ,  Jon Silverman ,  John Buford

IPC: H04N7/15 ,  H04M3/56 ,  H04L29/08 ,  H04L29/06

CPC classification number: H04N7/15 ,  H04L12/1813 ,  H04L12/1822 ,  H04L12/1831 ,  H04L65/403 ,  H04L65/4038 ,  H04L67/22 ,  H04M3/568 ,  H04N7/152

Abstract: Disclosed herein are systems, methods, and computer-readable storage media for tracking engagement of participants in a presentation. An example system implementing the method can identify a presenter in a conference and participants in the conference. Then the system can gather, during a presentation by the presenter in the conference, engagement data about the participants. The system can generate or calculate an engagement score based on the engagement data, and present the engagement score to the presenter during the presentation. The system can gather the engagement data from participant devices through which the participants are accessing the presentation or from other participant devices not directly involved with the presentation. The engagement data can include participant voice activity in the conference, participant voice activity with others outside of the conference, participant audio data, participant video data, participant mute status, participant interactions with other applications, participant interactions with computing devices and participant multi-tasking.

Abstract translation: 本文公开了用于跟踪演示中的参与者的参与的系统，方法和计算机可读存储介质。 实现该方法的示例系统可以识别会议中的演示者和会议中的参与者。 然后系统可以在主持人在会议期间的演讲中收集有关参与者的参与数据。 该系统可以基于参与数据生成或计算参与分数，并且在呈现期间向演示者呈现参与分数。 该系统可以从参与者设备收集参与者数据，参与者通过该参与者访问演示文稿，或者从不直接参与演示的其他参与者设备。 参与数据可以包括会议中的参与者语音活动，与会议之外的其他人的参与者语音活动，参与者音频数据，参与者视频数据，参与者静音状态，与其他应用的参与者交互，与计算设备的参与者交互以及参与者多任务 。