Invention Grant
- Patent Title: Dynamic mobile device feedback methods, systems, and apparatus
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Application No.: US14341050Application Date: 2014-07-25
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Publication No.: US09674638B2Publication Date: 2017-06-06
- Inventor: Joel S. Angiolillo , Amit Mahajan , Hannah Y. Moon , Dorothy Beau Morley , Elizabeth Bersano
- Applicant: VERIZON PATENT AND LICENSING INC.
- Applicant Address: US NJ Basking Ridge
- Assignee: VERIZON PATENT AND LICENSING INC.
- Current Assignee: VERIZON PATENT AND LICENSING INC.
- Current Assignee Address: US NJ Basking Ridge
- Main IPC: H04M3/00
- IPC: H04M3/00 ; H04W4/00 ; G06Q30/02 ; H04W24/08 ; G06Q30/00

Abstract:
A dynamic mobile device feedback system is described. Feedback may be obtained using a device feedback client residing on the mobile device and a feedback server remote to the mobile device. The device feedback client may receive feedback solicitation inquiries (invitations/queries) and presentation rules from the feedback server, monitor the mobile device, identify trigger events associated with the mobile device, present the feedback solicitation inquiries in accordance with the presentation rules, and receive feedback from the user of the mobile device. The feedback may be sent to the feedback server for further processing.
Public/Granted literature
- US20160029145A1 DYNAMIC MOBILE DEVICE FEEDBACK METHODS, SYSTEMS, AND APPARATUS Public/Granted day:2016-01-28
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