发明授权
US09569327B2 System and method for labeling alert messages from devices for automated management
有权
用于从设备标记警报消息以进行自动化管理的系统和方法
- 专利标题: System and method for labeling alert messages from devices for automated management
- 专利标题(中): 用于从设备标记警报消息以进行自动化管理的系统和方法
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申请号: US13644187申请日: 2012-10-03
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公开(公告)号: US09569327B2公开(公告)日: 2017-02-14
- 发明人: Anand Singh , Yves Hoppenot , Frederic Roulland , Pascal Valobra , Victor Ciriza
- 申请人: Anand Singh , Yves Hoppenot , Frederic Roulland , Pascal Valobra , Victor Ciriza
- 申请人地址: US CT Norwalk
- 专利权人: XEROX CORPORATION
- 当前专利权人: XEROX CORPORATION
- 当前专利权人地址: US CT Norwalk
- 代理机构: Fay Sharpe LLP
- 主分类号: G06F17/28
- IPC分类号: G06F17/28 ; G06F11/30 ; H04L12/18 ; G06F3/12 ; G05B23/02
摘要:
An alert processing system and method are adapted for processing device alerts. The system includes a routing device in communication with a printer. The routing device receives at least one alert description in a source language transmitted from the printer. The routing device identifies a set of words derived from the alert description related to a condition of the associated device. The routing device compares the set of words, in a target language, to a categorization model and, based on the comparison, categorizes the set of words into to one of a predetermined set of alert categories.
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