Invention Grant
- Patent Title: Telephony system with a background recapitulation feature
- Patent Title (中): 具有背景概括功能的电话系统
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Application No.: US13764590Application Date: 2013-02-11
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Publication No.: US09257119B2Publication Date: 2016-02-09
- Inventor: Stéphane Blecon , Divi Laine
- Applicant: Stéphane Blecon , Divi Laine
- Applicant Address: unknown Daly
- Assignee: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
- Current Assignee: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
- Current Assignee Address: unknown Daly
- Agency: Christie, Parker & Hale, LLP
- Priority: EP12305155 20120213
- Main IPC: H04M1/64
- IPC: H04M1/64 ; G10L15/26 ; H04M3/42 ; H04M3/56 ; G10L15/00

Abstract:
A telephony system comprising means to establish an initial telephone call (1) between at least two initial telephone terminals (2, 3) characterized in that it further comprises: a call recording server (5) designed to record said initial telephone call (1), a speech to text engine (6) able to make a text transcription (9) of said initial telephone call (1), a providing mean (7) able to provide said text transcription (9) to a third telephone terminal (4).
Public/Granted literature
- US20140050308A1 TELEPHONY SYSTEM WITH A BACKGROUND RECAPITULATION FEATURE Public/Granted day:2014-02-20
Information query