发明授权
- 专利标题： Method for assembling a business process and for orchestrating the process based on process beneficiary information
- 专利标题（中）： 组合业务流程和根据流程受益信息编排流程的方法
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申请号： US13625566申请日： 2012-09-24
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公开(公告)号： US09082109B2公开(公告)日： 2015-07-14
- 发明人: Nikolay A. Anisimov , Vladimir Mezhibovsky , Brian Galvin
- 申请人： Genesys Telecommunications Laboratories, Inc.
- 申请人地址： US CA Daly City
- 专利权人： GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
- 当前专利权人： GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
- 当前专利权人地址： US CA Daly City
- 代理机构： Christie, Parker & Hale, LLP
- 主分类号： G06F9/44
- IPC分类号： G06F9/44 ; G06Q10/10 ; G06Q10/06
摘要：
A system for assembling a business process or a portion thereof includes a rules base containing executable rules and defined business process elements, a workflow orchestration engine, and at least one interface available to a process beneficiary. Information known about and or provided by a process beneficiary interacting with the at least one interface is used to execute one or more of the rules causing assembly of a new business process or a portion thereof according to workflow orchestration rules the new or modified process directing servicing of the process beneficiary accordingly.
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