发明授权
- 专利标题： Date and time dimensions for contact center reporting in arbitrary international time zones
- 专利标题（中）： 任意国际时区联络中心报告的日期和时间维度
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申请号： US11361747申请日： 2006-02-24
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公开(公告)号： US08737173B2公开(公告)日： 2014-05-27
- 发明人: Jeffrey James Olson
- 申请人： Jeffrey James Olson
- 申请人地址： US NJ Basking Ridge
- 专利权人： Avaya Inc.
- 当前专利权人： Avaya Inc.
- 当前专利权人地址： US NJ Basking Ridge
- 代理机构： Sheridan Ross P.C.
- 主分类号： G06F15/16
- IPC分类号： G06F15/16
摘要：
In one embodiment, a computer readable medium is provided that includes a date time zone dimension table comprising a date key and a time zone key, the date key identifying a selected point in time relative to a selected temporal origin and the time zone key identifying one of a plurality of possible time zones, and at least one attribute, the at least one attribute describing time information for a selected date and time zone key pair.
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