发明申请
- 专利标题: SYSTEM AND METHOD FOR MARKETING ATTRIBUTION IN AN ENTERPRISE
- 专利标题(中): 在企业中营销引导的系统和方法
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申请号: US14577879申请日: 2014-12-19
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公开(公告)号: US20160182720A1公开(公告)日: 2016-06-23
- 发明人: Lizanne Kaiser , Cliff Bell , Daniel Stoops , Herbert Willi Artur Ristock , James Kraeutler
- 申请人: Genesys Telecommunications Laboratories, Inc.
- 主分类号: H04M3/51
- IPC分类号: H04M3/51 ; H04M3/523
摘要:
A system and method include a customer engagement platform of an enterprise. The customer engagement platform is configured to connect with an audience computer and provide to the audience computer contact information associated with a marketing attribution. The marketing attribution accompanies an impression served to the audience computer. The impression and marketing attribution associated with the contact information are sent to the customer engagement platform during an interaction with the enterprise.
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