Invention Grant
- Patent Title: Network issue tracking and resolution system
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Application No.: US17522534Application Date: 2021-11-09
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Publication No.: US11777788B2Publication Date: 2023-10-03
- Inventor: Magnus Mortensen , Jay Kemper Johnston , David C. White, Jr.
- Applicant: Cisco Technology, Inc.
- Applicant Address: US CA San Jose
- Assignee: Cisco Technology, Inc.
- Current Assignee: Cisco Technology, Inc.
- Current Assignee Address: US CA San Jose
- Agency: BEHMKE INNOVATION GROUP LLC
- Agent James M. Behmke; Jonathon P. Western
- Main IPC: H04L41/0631
- IPC: H04L41/0631 ; H04L41/0654 ; G06N3/08

Abstract:
In one embodiment, an issue analysis service obtains telemetry data from a plurality of devices in a network across a plurality of time intervals. The service detects a failure event in which a device in the network is in a failure state. The service clusters the telemetry data obtained prior to the failure event into rounds according to time intervals in which the telemetry data was collected. Each round corresponds to a particular time interval. The service applies a machine learning-based classifier to each one of the rounds of clustered telemetry data to identify one or more common traits appearing in the telemetry data for each round. The service generates a trait change report indicating a change in the one or more common traits appearing in the telemetry data across the rounds leading up to the failure event.
Public/Granted literature
- US20220070051A1 NETWORK ISSUE TRACKING AND RESOLUTION SYSTEM Public/Granted day:2022-03-03
Information query