- 专利标题： System, method, apparatus, and computer program product for providing mobile device support services
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申请号： US16448583申请日： 2019-06-21
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公开(公告)号： US10939266B2公开(公告)日： 2021-03-02
- 发明人: Cameron Hurst , Stuart Saunders
- 申请人： Assurant, Inc.
- 申请人地址： US NY New York
- 专利权人： Assurant, Inc.
- 当前专利权人： Assurant, Inc.
- 当前专利权人地址： US NY New York
- 代理机构： Alston & Bird LLP
- 主分类号： G06F11/00
- IPC分类号： G06F11/00 ; H04W4/50 ; G06F11/07 ; G06F21/57 ; G06F11/22 ; H04W4/60 ; H04L29/08 ; H04W84/12
摘要：
A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured device status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
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