- 专利标题: Responding to an indirect utterance by a conversational system
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申请号: US15886037申请日: 2018-02-01
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公开(公告)号: US10534862B2公开(公告)日: 2020-01-14
- 发明人: Mustafa Canim , Robert G Farrell , Achille B Fokoue-Nkoutche , John A Gunnels , Ryan A Musa , Vijay A Saraswat
- 申请人: International Business Machines Corporation
- 申请人地址: US NY Armonk
- 专利权人: International Business Machines Corporation
- 当前专利权人: International Business Machines Corporation
- 当前专利权人地址: US NY Armonk
- 代理商 Jeffrey S LaBaw; Feb R Cabrasawan
- 主分类号: G06F17/27
- IPC分类号: G06F17/27 ; G10L15/00
摘要:
A method, apparatus and computer program product for responding to an indirect utterance in a dialog between a user and a conversational system is described. An indirect utterance is received. A parse structure of the indirect utterance is generated. The indirect utterance is an utterance which does not match a user goal expressed as elements of a knowledge graph. The parse structure is connected through the knowledge graph to a user goal to issue a request which is not stated in the indirect utterance. A system response is performed, where the system response is a dialog system response based on a combination of the parse structure and the connected user goal.
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