Invention Grant
- Patent Title: System and method for implementing self learning corrections call monitoring
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Application No.: US15256293Application Date: 2016-09-02
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Publication No.: US10404853B2Publication Date: 2019-09-03
- Inventor: Stephen R. Smith
- Applicant: CenturyLink Intellectual Property LLC
- Applicant Address: US CO Broomfield
- Assignee: CenturyLink Intellectual Property LLC
- Current Assignee: CenturyLink Intellectual Property LLC
- Current Assignee Address: US CO Broomfield
- Main IPC: H04M3/22
- IPC: H04M3/22 ; G10L25/51 ; H04M3/42

Abstract:
Novel tools and techniques might provide for implementing call monitoring, and, in particular embodiments, to methods, systems, apparatuses, and computer software for implementing self-learning corrections facility call monitoring. In some embodiments, a method might comprise an automated call monitor monitoring a voice or video call between a call participant and a prison inmate, and analyzing at least one of conversation content of the call, voice characteristics of the call participant and/or the prison inmate, and/or (for video calls) body language of the parties to the call, to determine whether the conversation content, voice characteristics, and/or body language are indicative of impermissible content and/or impermissible conduct (i.e., indicative of past, present, and/or future criminal behavior or acts, and the like). The automated call monitor might flag calls that present such indications of impermissible content and/or conduct, for review by corrections facility personnel, and might self-learn based on input by such personnel.
Public/Granted literature
- US20170264739A1 System and Method for Implementing Self Learning Corrections Call Monitoring Public/Granted day:2017-09-14
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