Invention Grant
- Patent Title: Conversation user interface
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Application No.: US14980388Application Date: 2015-12-28
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Publication No.: US10379712B2Publication Date: 2019-08-13
- Inventor: Fred A Brown , Eli D. Snavely , Tanya M Miller , Charles C Wooters , Bryan Michael Culley
- Applicant: Verint Americas Inc.
- Applicant Address: US GA Alpharetta
- Assignee: VERINT AMERICAS INC.
- Current Assignee: VERINT AMERICAS INC.
- Current Assignee Address: US GA Alpharetta
- Agency: Meunier Carlin & Curfman LLC
- Main IPC: G06F3/0481
- IPC: G06F3/0481 ; G06F3/0484 ; G06F3/16 ; H04L12/58

Abstract:
A conversation user interface enables users to better understand their interactions with computing devices, particularly when speech input is involved. The conversation user interface conveys a visual representation of a conversation between the computing device, or virtual assistant thereon, and a user. The conversation user interface presents a series of dialog representations that show input from a user (verbal or otherwise) and responses from the device or virtual assistant. Associated with one or more of the dialog representations are one or more graphical elements to convey assumptions made to interpret the user input and derive an associated response. The conversation user interface enables the user to see the assumptions upon which the response was based, and to optionally change the assumption(s). Upon change of an assumption, the conversation GUI is refreshed to present a modified dialog representation of a new response derived from the altered set of assumptions.
Public/Granted literature
- US20160110071A1 Conversation User Interface Public/Granted day:2016-04-21
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