公开(公告)号：US08179321B2

公开(公告)日：2012-05-15

申请号：US12380088

申请日：2009-02-24

Applicant: Ananth Rani ,  Sivakumar Venkatraman

Inventor： Ananth Rani ,  Sivakumar Venkatraman

IPC: G01S3/02 ,  G01S19/14

CPC classification number: G01S19/14 ,  G08G1/052

Abstract: A method and apparatus for generating context sensitive mobile device utilization data. The method comprises retrieving mobile device utilization data from a mobile device utilization and tracking device, retrieving location data from the tracking device, retrieving context sensitive data relevant to the device, and analyzing the retrieved data to determine context sensitive mobile device utilization.

Abstract translation: 一种用于产生上下文敏感的移动设备利用数据的方法和装置。 该方法包括从移动设备利用和跟踪设备检索移动设备利用数据，从跟踪设备检索位置数据，检索与该设备相关的上下文相关的数据，以及分析检索的数据以确定上下文相关的移动设备利用率。

公开(公告)号：US08040256B2

公开(公告)日：2011-10-18

申请号：US12291009

申请日：2008-11-05

Applicant: Ananth Rani ,  Sivakumar Venkatraman

Inventor： Ananth Rani ,  Sivakumar Venkatraman

IPC: G08G1/01

CPC classification number: G08G1/096775 ,  G08G1/20

Abstract: A method and apparatus for performing a context sensitive speed tracking by generating a location of the mobile tracking device; determining context information related to the location; and analyzing the location and context information to determine an appropriate speed of the mobile tracking device in view of the context information.

Abstract translation: 一种用于通过生成移动跟踪装置的位置来执行上下文敏感速度跟踪的方法和装置; 确定与该位置相关的上下文信息; 以及分析位置和上下文信息，以鉴于上下文信息来确定移动跟踪设备的适当速度。

公开(公告)号：US20090213002A1

公开(公告)日：2009-08-27

申请号：US12380088

申请日：2009-02-24

Applicant: Ananth Rani ,  Sivakumar Venkatraman

Inventor： Ananth Rani ,  Sivakumar Venkatraman

IPC: G01S1/00

CPC classification number: G01S19/14 ,  G08G1/052

Abstract: A method and apparatus for generating context sensitive mobile device utilization data. The method comprises retrieving mobile device utilization data from a mobile device utilization and tracking device, retrieving location data from the tracking device, retrieving context sensitive data relevant to the device, and analyzing the retrieved data to determine context sensitive mobile device utilization.

Abstract translation: 一种用于产生上下文敏感的移动设备利用数据的方法和装置。 该方法包括从移动设备利用和跟踪设备检索移动设备利用数据，从跟踪设备检索位置数据，检索与该设备相关的上下文相关的数据，以及分析检索的数据以确定上下文相关的移动设备利用率。

公开(公告)号：US20080167934A1

公开(公告)日：2008-07-10

申请号：US11649421

申请日：2007-01-04

Applicant: Ananth Rani ,  Pramod Jajoo ,  Justin C. Falk

Inventor： Ananth Rani ,  Pramod Jajoo ,  Justin C. Falk

IPC: G06Q10/00

CPC classification number: G06Q30/02 ,  G06Q10/04 ,  G06Q20/202 ,  G06Q30/0201 ,  G06Q30/06

Abstract: Method and apparatus that facilitates customer retention, churn reduction, and customer satisfaction by predicting customer churn and taking an appropriate action to retain a customer is described. In an example, a customer retention method acquires information indicative of customer service usage by customers. The customer retention method then provides an analysis of the acquired information. The analysis predicts the likelihood of churn for each customer. The customer retention method then identifies affected customers based on the analysis. The customer retention method then automatically selects customer support executives to initiate an action for each of the affected customers. The customer retention method selects the customer support executives based on skill in handling the affected customers, among other factors.

Abstract translation: 描述了通过预测客户流失和采取适当的行动来保留客户来促进客户保持，流失减少和客户满意度的方法和装置。 在一个示例中，客户保留方法获取指示客户使用客户服务的信息。 然后，客户保留方法提供所获取信息的分析。 分析预测每个客户的流失可能性。 然后，客户保留方法根据分析来识别受影响的客户。 然后，客户保留方法会自动选择客户支持主管，为每个受影响的客户启动一项操作。 客户保留方法除了其他因素外，还根据处理受影响客户的技能选择客户支持主管。

公开(公告)号：US20090127327A1

公开(公告)日：2009-05-21

申请号：US12313439

申请日：2008-11-20

Applicant: Ananth Rani

Inventor： Ananth Rani

IPC: G06F17/40

CPC classification number: G06Q10/08

Abstract: A method and apparatus for tracking delivery of items by receiving an image of a barcode, where the barcode relates to the item delivery; processing the received image of the barcode; processing location information comprising information about the time and location of the item delivery; and analyzing the retrieved image of the barcode and the image of the barcode to determine the delivery status of the item.

Abstract translation: 一种方法和装置，用于通过接收条形码与物品传送相关的条形码的图像来跟踪物品的传送; 处理接收到的条形码图像; 处理位置信息，包括关于物品传送的时间和位置的信息; 并且分析检索到的条形码图像和条形码图像以确定物品的传送状态。

公开(公告)号：US20080269978A1

公开(公告)日：2008-10-30

申请号：US11789473

申请日：2007-04-25

Applicant: Sanjay S. Shirole ,  Ananth Rani ,  Pramod Jajoo

Inventor： Sanjay S. Shirole ,  Ananth Rani ,  Pramod Jajoo

IPC: G01M17/00 ,  G01C21/00 ,  G06F3/06 ,  H04B1/38

CPC classification number: G07C5/008 ,  G08G1/127 ,  G08G1/20

Abstract: Method and apparatus for vehicle performance tracking is described. In one example, a wireless interface is configured to receive operation data generated by a plurality of sensors in a vehicle. A time stamping module is configured to track time-of-day. A location module is configured to locate the vehicle. An engine tracking client is configured to produce instance performance data that relates the operation data, time-of-day information from the time stamping module, and location information from the location module. A cellular transceiver is configured to transmit the instance performance data to a server via a wireless mobile network.

Abstract translation: 描述车辆性能跟踪的方法和装置。 在一个示例中，无线接口被配置为接收由车辆中的多个传感器产生的操作数据。 时间戳模块配置为跟踪时间。 位置模块被配置为定位车辆。 引擎跟踪客户端被配置为产生将操作数据，时间戳模块的时间信息和位置模块的位置信息相关联的实例性能数据。 蜂窝收发器被配置为经由无线移动网络将实例性能数据发送到服务器。

公开(公告)号：US20080167953A1

公开(公告)日：2008-07-10

申请号：US11649413

申请日：2007-01-04

Applicant: Sanjay S. Shirole ,  Ananth Rani ,  Pramod Jajoo ,  Justin C. Falk

Inventor： Sanjay S. Shirole ,  Ananth Rani ,  Pramod Jajoo ,  Justin C. Falk

IPC: G06Q10/00

CPC classification number: G06Q10/10 ,  G06Q10/06311 ,  G06Q10/063114

Abstract: Method and apparatus for job tracking is described. One aspect of the invention relates to tracking performance of a job. An interface is configured to capture multimedia data related to the job. A time capturing module is configured to track time-of-day. A location module is configured to determine location. A multimedia client is configured to produce a job table for the job that includes the multimedia data, time-of-day information from the time capturing module, and location information from the location module. A cellular transceiver is configured to transmit the job table to a server via a wireless mobile network. In this manner, an employer may obtain information with respect to performance of a job in real-time and automatically from the employee.

Abstract translation: 描述了用于作业跟踪的方法和装置。 本发明的一个方面涉及跟踪作业的性能。 接口被配置为捕获与作业相关的多媒体数据。 时间捕获模块被配置为跟踪时间。 位置模块被配置为确定位置。 多媒体客户端被配置为产生包括多媒体数据的作业的作业表，来自时间捕获模块的时刻信息和来自位置模块的位置信息。 蜂窝收发器被配置为经由无线移动网络将作业表发送到服务器。 以这种方式，雇主可以从雇员那里实时地和自动地获得关于工作履行的信息。

公开(公告)号：US08199901B2

公开(公告)日：2012-06-12

申请号：US11649421

申请日：2007-01-04

Applicant: Ananth Rani ,  Pramod Jajoo ,  Justin Falk

Inventor： Ananth Rani ,  Pramod Jajoo ,  Justin Falk

IPC: H04M3/00

CPC classification number: G06Q30/02 ,  G06Q10/04 ,  G06Q20/202 ,  G06Q30/0201 ,  G06Q30/06

Abstract: Method and apparatus that facilitates customer retention, churn reduction, and customer satisfaction by predicting customer churn and taking an appropriate action to retain a customer is described. In an example, a customer retention method acquires information indicative of customer service usage by customers. The customer retention method then provides an analysis of the acquired information. The analysis predicts the likelihood of churn for each customer. The customer retention method then identifies affected customers based on the analysis. The customer retention method then automatically selects customer support executives to initiate an action for each of the affected customers. The customer retention method selects the customer support executives based on skill in handling the affected customers, among other factors.

Abstract translation: 描述了通过预测客户流失和采取适当的行动来保留客户来促进客户保持，流失减少和客户满意度的方法和装置。 在一个示例中，客户保留方法获取指示客户使用客户服务的信息。 然后，客户保留方法提供所获取信息的分析。 分析预测每个客户的流失可能性。 然后，客户保留方法根据分析来识别受影响的客户。 然后，客户保留方法会自动选择客户支持主管，为每个受影响的客户启动一项操作。 客户保留方法除了其他因素外，还根据处理受影响客户的技能选择客户支持主管。

公开(公告)号：US20090292463A1

公开(公告)日：2009-11-26

申请号：US12454720

申请日：2009-05-21

Applicant: Robert Gregory Chase

Inventor： Robert Gregory Chase

IPC: G01C21/36

CPC classification number: G01C21/343

Abstract: A system and method for determining an optimal set of routes from an origin to one or more destinations. The system comprises a reverse geo-code database of closest intersections for one or more locations of a particular geographical region, a matrix generator, and a vehicle routing problem solver. The matrix generator creates a set of shortest routes among the possible routes between the origin location and the one or more destination locations. The shortest routes are determined by calculating a distance from a first location to a first nearest artery, a distance from a second location to a second nearest artery, and from the first nearest artery to the second nearest artery. The vehicle routing problem solver generates an optimal set of routes connecting the one or more locations by combining the one or more shortest routes.

Abstract translation: 一种用于确定从原点到一个或多个目的地的路线的最佳集合的系统和方法。 该系统包括用于特定地理区域的一个或多个位置，矩阵发生器和车辆路由问题解决器的最近交叉点的反向地理代码数据库。 矩阵发生器在起始位置和一个或多个目的地位置之间的可能路线之间创建一组最短路线。 最短路线通过计算从第一位置到第一最近动脉的距离，从第二位置到第二最近动脉的距离，以及从第一最近动脉到第二最近动脉来确定。 车辆路线问题求解器通过组合一个或多个最短路线来生成连接一个或多个位置的最佳路线集合。

公开(公告)号：US20090234703A1

公开(公告)日：2009-09-17

申请号：US12381808

申请日：2009-03-17

Applicant: Haroon Rasheed

Inventor： Haroon Rasheed

IPC: G06Q10/00 ,  G01C21/00

CPC classification number: G06Q10/06 ,  G06Q10/06311 ,  G06Q10/087 ,  G08G1/20

Abstract: A method and system for remote tracking of assets. According to one embodiment of the invention, the method for remote tracking comprises receiving location information, receiving a status of a remote asset, creating a task based on the status of the remote asset, determining a receiver to perform the task, and informing the determined receiver of the task. In one embodiment, the system for remote tracking of assets comprises a receiver, an asset, and a controller. The receiver receives location information and transmits the location information to the controller. The asset transmits status data to the controller. The controller receives the location information and status information and transmits task information to the receiver.

Abstract translation: 一种远程跟踪资产的方法和系统。 根据本发明的一个实施例，用于远程跟踪的方法包括接收位置信息，接收远程资产的状态，基于远程资产的状态创建任务，确定接收机执行任务，以及通知所确定的 接收者的任务。 在一个实施例中，用于远程跟踪资产的系统包括接收器，资产和控制器。 接收器接收位置信息并将位置信息发送到控制器。 资产将状态数据传输给控制器。 控制器接收位置信息和状态信息，并将任务信息发送给接收机。