公开(公告)号：US08644461B2

公开(公告)日：2014-02-04

申请号：US13292780

申请日：2011-11-09

Applicant: Rajesh Ramanathan ,  Eran Shtiegman

Inventor： Rajesh Ramanathan ,  Eran Shtiegman

IPC: H04M1/64 ,  H04L12/28 ,  G06F15/16 ,  G06Q30/00

CPC classification number: H04M1/64 ,  H04L51/14 ,  H04L51/36 ,  H04M1/663 ,  H04M1/7255 ,  H04M1/72552

Abstract: The claimed subject matter provides a system and/or a method that facilitates managing an incoming data communication in connection with unified communications. A unified communications component can employ unified communications for a data communication with at least the following data communication modes: an email data communication mode, a voice data communication mode, and a voicemail data communication mode. A unified rules component can automatically redirect the data communication to a delegate for receipt based upon a universal rule, the universal rule is uniformly applicable to at least two of the email data communication mode, the voice data communication mode, or the voicemail data communication mode.

Abstract translation: 所要求保护的主题提供了有助于管理与统一通信有关的输入数据通信的系统和/或方法。 统一通信组件可以采用至少以下数据通信模式的数据通信的统一通信：电子邮件数据通信模式，语音数据通信模式和语音邮件数据通信模式。 统一规则组件可​​以根据通用规则自动地将数据通信重定向到代表以进行接收，通用规则统一地适用于电子邮件数据通信模式，语音数据通信模式或语音邮件数据通信模式中的至少两个 。

公开(公告)号：US08576851B2

公开(公告)日：2013-11-05

申请号：US11534630

申请日：2006-09-22

Applicant: Arulkumar Elumalai ,  Craig M. Combel ,  Amritansh Raghav ,  Rajesh Ramanathan ,  Eran Shtiegman

Inventor： Arulkumar Elumalai ,  Craig M. Combel ,  Amritansh Raghav ,  Rajesh Ramanathan ,  Eran Shtiegman

IPC: H04L12/28

CPC classification number: H04L12/6418

Abstract: A facility for integrating data in conversations is provided. In various embodiments, the facility sends a first message to a responding computing device to begin a conversation, receives a second message associated with the conversation from the responding computing device, determines whether the received message contains an indication of data that is to be associated with the conversation and, when the received message contains an indication of data that is to be associated with the conversation, renders the data. The facility can comprise an application server that receives from an initiator a first message associated with a conversation and responds to received messages, a conversation component that handles messages associated with the conversation, and an integration component that determines whether there is data that is to be associated with the conversation and, if so, adds an indication of the data to a second message that it sends to the initiator.

Abstract translation: 提供了一种用于将数据集成在会话中的设施。 在各种实施例中，设施向响应的计算设备发送第一消息以开始会话，从响应的计算设备接收与会话相关联的第二消息，确定所接收的消息是否包含与 会话，并且当所接收的消息包含与会话相关联的数据的指示时，呈现该数据。 该设施可以包括应用服务器，其从发起者接收与会话相关联的第一消息并响应于所接收的消息，处理与对话相关的消息的会话组件，以及确定是否存在数据的集成组件 与会话相关联，如果是，则将数据的指示添加到发送到发起者的第二消息。

公开(公告)号：US08548141B2

公开(公告)日：2013-10-01

申请号：US13606664

申请日：2012-09-07

Applicant: Amritansh Raghav ,  Michael Trommsdorff ,  Rajesh Ramanathan ,  Andreas Strebel

Inventor： Amritansh Raghav ,  Michael Trommsdorff ,  Rajesh Ramanathan ,  Andreas Strebel

IPC: H04M1/56 ,  H04M3/42 ,  H04M3/00

CPC classification number: H04M3/5183 ,  H04L65/1006 ,  H04M3/58 ,  H04M2203/2088

Abstract: Techniques for transfer error recovery are described. A system may comprise a context generator module operative to record context information for a first call session between a first call terminal and a call system resource, and store the context information with a context identifier in a context table. The system may include a transfer error context module to couple to the context generator module, the transfer error context module operative to generate transfer error context information having the context identifier. The system may include a call transfer module to couple to the transfer error context module, the call transfer module operative to send the transfer error context information to the first call terminal for use in case of a transfer failure event. Other embodiments are described and claimed.

Abstract translation: 描述了用于传输错误恢复的技术。 系统可以包括上下文生成器模块，用于记录第一呼叫终端和呼叫系统资源之间的第一呼叫会话的上下文信息，并将上下文信息与上下文表中的上下文标识符一起存储。 该系统可以包括传送错误上下文模块以耦合到上下文生成器模块，该传输错误上下文模块可操作以产生具有上下文标识符的传输错误上下文信息。 系统可以包括呼叫转移模块以耦合到传送错误上下文模块，该呼叫转移模块可操作以将传输错误上下文信息发送到第一呼叫终端，以便在传送失败事件的情况下使用。 描述和要求保护其他实施例。

公开(公告)号：US08351913B2

公开(公告)日：2013-01-08

申请号：US12014207

申请日：2008-01-15

Applicant: Rajesh Ramanathan ,  Pradipta Kumar Basu ,  Amritansh Raghav ,  Nikhil P. Bobde ,  Sriram K. Parameswar

Inventor： Rajesh Ramanathan ,  Pradipta Kumar Basu ,  Amritansh Raghav ,  Nikhil P. Bobde ,  Sriram K. Parameswar

IPC: H04M3/42

CPC classification number: H04M3/42263 ,  H04M1/2535 ,  H04M1/72519 ,  H04M2203/1091

Abstract: Multiple instances of an incoming call in an integrated system capable of communicating through multiple networks are associated such that the called party is provided a single (merged) notification along with options to select among available call types. The call is established using a selected network and end device registered to the called user. Association of the instances is accomplished by comparing caller identity derived from a variety of information associated with the calling party. Conversation or correlation IDs are used to associate the instances as being for the same call and with other related communications such as a related instant messaging session.

Abstract translation: 能够通过多个网络进行通信的集成系统中的呼入呼叫的多个实例被相关联，使得向被叫方提供单个（合并的）通知以及在可用的呼叫类型中选择的选项。 使用注册到被叫用户的所选网络和终端设备建立呼叫。 实例的关联是通过比较从与呼叫方相关联的各种信息导出的呼叫者身份来实现的。 对话或相关ID用于将实例与用于相同呼叫和其他相关通信（例如相关即时消息会话）相关联。

公开(公告)号：US08320549B2

公开(公告)日：2012-11-27

申请号：US12486778

申请日：2009-06-18

Applicant: Rajesh Ramanathan ,  Adrian Potra

Inventor： Rajesh Ramanathan ,  Adrian Potra

IPC: H04M7/00

CPC classification number: H04M3/42059 ,  H04M3/436 ,  H04M3/54 ,  H04M7/0075

Abstract: Architecture for enabling user identities of callers to be collected from data sources and aggregated into respective meta-identities for each caller. Alternate user identities are searched, collected and associated with the meta-identity that can be a user name. A routing rule applied to the meta-identity is then applied across the alternate identities. The user identities can include a name of the caller, a phone number of the caller, or caller information collected from an external source. The phone numbers can include a partial phone number that is normalized into a full phone number format. The user identities can be mapped to the meta-identity and stored according to a hierarchy of confidence ratings. The user identities can be tagged with corresponding data source identifiers that designate respective data sources of the user identities. Conflict resolution is provided for selecting a suitable call routing path between callers having similar meta-identities.

Abstract translation: 用于使呼叫者的用户身份能够从数据源收集并聚合成每个呼叫者的相应元认证的体系结构。 搜索，收集替代用户身份，并将其与可以是用户名的元标识相关联。 然后，应用于元标识的路由规则跨备用标识应用。 用户身份可以包括呼叫者的姓名，呼叫者的电话号码或从外部来源收集的呼叫者信息。 电话号码可以包括被标准化为完整电话号码格式的部分电话号码。 可以将用户身份映射到元标识并根据置信度等级的层次来存储。 可以使用指定用户身份的相应数据源的相应数据源标识符标记用户身份。 提供了冲突解决，用于在具有相似元身份的呼叫者之间选择合适的呼叫路由路径。

公开(公告)号：US08301879B2

公开(公告)日：2012-10-30

申请号：US12359485

申请日：2009-01-26

Applicant: Rajesh Ramanathan ,  William Looney ,  Avronil Bhattacharjee ,  Amit Gupta

Inventor： Rajesh Ramanathan ,  William Looney ,  Avronil Bhattacharjee ,  Amit Gupta

IPC: H04L29/06

CPC classification number: H04L63/062 ,  G06F21/10 ,  H04L12/1818 ,  H04L12/1822 ,  H04L12/1831 ,  H04L63/10 ,  H04L65/1069 ,  H04L65/1076 ,  H04L2463/101 ,  H04N7/155

Abstract: Conversation rights for multi-modal communications are managed and enforced in an enhanced communication system. Through physical and/or software components, rights are assigned to a communication session and related components upon user request. Permitted participants of the session are provided access tools such as decryption keys. Restrictions based on the assigned conversation rights are extended to preserved recordings and associated documents of the communication session.

Abstract translation: 多模态通信的对话权利在增强的通信系统中进行管理和实施。 通过物理和/或软件组件，根据用户请求将权限分配给通信会话和相关组件。 会话的允许参与者提供了访问工具，如解密密钥。 基于指定会话权限的限制扩展到通信会话的保留记录和相关文档。

公开(公告)号：US08230024B2

公开(公告)日：2012-07-24

申请号：US11770000

申请日：2007-06-28

Applicant: Rajesh Ramanathan ,  Eran Shtiegman

Inventor： Rajesh Ramanathan ,  Eran Shtiegman

IPC: G06F15/16

CPC classification number: G06Q10/107

Abstract: The claimed subject matter provides a system and/or a method that facilitates redirecting an instant messaging session or an instant messaging communication. An interface component can receive a portion of data related to an instant messaging session, wherein the portion of data is associated with an instant messaging communication. A delegation component can automatically route the instant messaging session to a delegate for receipt of the instant messaging communication based upon a rule.

Abstract translation: 所要求保护的主题提供了有助于重定向即时消息接发会话或即时消息通信的系统和/或方法。 接口组件可以接收与即时消息传递会话有关的一部分数据，其中该部分数据与即时消息通信相关联。 委托组件可以基于规则自动地将即时消息传递会话路由到代理以接收即时消息通信。

公开(公告)号：US20120170725A1

公开(公告)日：2012-07-05

申请号：US13418059

申请日：2012-03-12

Applicant: Rajesh Ramanathan ,  Pradipta Kumar Basu ,  Paul Tidwell ,  Srivatsa Srinivasan

Inventor： Rajesh Ramanathan ,  Pradipta Kumar Basu ,  Paul Tidwell ,  Srivatsa Srinivasan

IPC: H04M11/00

CPC classification number: H04M3/42042 ,  H04M3/02 ,  H04M3/46 ,  H04M7/006 ,  H04M2203/2066

Abstract: Multiple instances of an incoming call in a unified communication system capable of communicating through multiple networks are provided to devices and/or applications associated with the called party. Upon acceptance or a global rejection of the incoming call through one of the end devices/applications, the remainder are provided a cancellation notice for the forked call request that includes information associated with which end device took the action, what type of action was taken, whether the action was based on automatic policy implementation.

Abstract translation: 能够通过多个网络进行通信的统一通信系统中的来电的多个实例被提供给与被叫方相关联的设备和/或应用。 通过一个终端设备/应用接受来电或全局拒绝来电时，其余部分提供了分叉呼叫请求的取消通知，该呼叫请求包括与哪个终端设备采取行动相关联的信息，采取什么类型的动作， 该行动是否基于自动执行政策。

公开(公告)号：US08135124B2

公开(公告)日：2012-03-13

申请号：US12053100

申请日：2008-03-21

Applicant: Rajesh Ramanathan ,  Pradipta Kumar Basu ,  Paul Tidwell ,  Srivatsa Srinivasan

Inventor： Rajesh Ramanathan ,  Pradipta Kumar Basu ,  Paul Tidwell ,  Srivatsa Srinivasan

IPC: H04M3/42

CPC classification number: H04M3/42042 ,  H04M3/02 ,  H04M3/46 ,  H04M7/006 ,  H04M2203/2066

Abstract: Multiple instances of an incoming call in a unified communication system capable of communicating through multiple networks are provided to devices and/or applications associated with the called party. Upon acceptance or a global rejection of the incoming call through one of the end devices/applications, the remainder are provided a cancellation notice for the forked call request that includes information associated with which end device took the action, what type of action was taken, whether the action was based on automatic policy implementation.

Abstract translation: 能够通过多个网络进行通信的统一通信系统中的来电的多个实例被提供给与被叫方相关联的设备和/或应用。 通过一个终端设备/应用接受来电或全局拒绝来电时，其余部分提供了分叉呼叫请求的取消通知，该呼叫请求包括与哪个终端设备采取行动相关联的信息，采取什么类型的动作， 该行动是否基于自动执行政策。

公开(公告)号：US20110194466A1

公开(公告)日：2011-08-11

申请号：US12701950

申请日：2010-02-08

Applicant: Ajit Kalele ,  Rajesh Ramanathan

Inventor： Ajit Kalele ,  Rajesh Ramanathan

IPC: H04L12/16 ,  H04L12/66 ,  H04M3/42

CPC classification number: H04M3/58 ,  H04M3/42382 ,  H04M3/56 ,  H04M7/006 ,  H04M2203/5018 ,  H04M2203/652 ,  H04M2203/654 ,  H04M2207/203

Abstract: A method for transferring a telephone call includes receiving a communication at a first client computer from a second client computer. The first client computer and the second client computer run communication software that supports voice over Internet Protocol. The communication includes a request to transfer the telephone call to the first client computer. After receiving the communication from the second client computer at the first client computer, determining whether to accept the telephone call. When a determination is made to accept the telephone call, an action is initiated at the first client computer that causes the telephone call to be transferred to the first client computer. The action results in replacing the second client computer with the first client computer as a party in the telephone call.

Abstract translation: 一种用于传送电话呼叫的方法包括从第二客户端计算机在第一客户端计算机处接收通信。 第一台客户端计算机和第二台客户端计算机运行支持互联网语音协议的通信软件。 通信包括将电话呼叫转移到第一客户端计算机的请求。 在第一客户端计算机从第二客户端计算机接收到通信之后，确定是否接受电话呼叫。 当确定接受电话呼叫时，在第一客户端计算机发起一个动作，使得电话呼叫被转移到第一客户端计算机。 该动作导致用第一客户端计算机作为电话呼叫中的一方替换第二客户端计算机。