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    Method and system for defining standard catch styles for speech application code generation
    63.
    发明申请
    Method and system for defining standard catch styles for speech application code generation 有权
    用于定义语音应用程序代码生成的标准捕获样式的方法和系统

    公开(公告)号：US20050108015A1

    公开(公告)日：2005-05-19

    申请号：US10715316

    申请日：2003-11-17

    申请人： Ciprian Agapi ,  Felipe Gomez ,  James Lewis ,  Vanessa Michelini ,  Sibyl Sullivan

    发明人： Ciprian Agapi ,  Felipe Gomez ,  James Lewis ,  Vanessa Michelini ,  Sibyl Sullivan

    IPC分类号： G10L13/00 ,  G10L13/02

    CPC分类号： G10L13/027

    摘要： A method and system for defining standard catch styles used in generating speech application code for managing catch events, in which a style-selection menu that allows for selection of one or more catch styles is presented. Each catch style represents a system response to a catch event. A catch style can be selected from the style-selection menu. For each selected catch style, the system can prepare a response for each catch event. If the selected catch style requires playing a new audio message in response to a particular catch event, a contextual message can be entered in one or more text fields. The contextual message entered in each text field corresponds to the new audio message that will be played in response to the particular catch event. In certain catch styles, the entered contextual message is different for each catch event, while in other catch styles, the entered contextual message is the same for each catch event. Finally, if the selected catch style does not require playing of a new audio message in response to a particular catch event, the system can replay the system prompt.

    摘要翻译： 一种用于定义用于生成用于管理捕捉事件的语音应用程序代码的标准捕获样式的方法和系统，其中呈现允许选择一个或多个捕捉样式的样式选择菜单。 每个catch样式表示对catch事件的系统响应。 可以从样式选择菜单中选择捕捉样式。 对于每个选定的捕捉样式，系统可以为每个捕获事件准备响应。 如果选择的捕捉样式需要响应于特定的捕获事件播放新的音频消息，则可以在一个或多个文本字段中输入上下文消息。 在每个文本字段中输入的上下文消息对应于将响应于特定捕获事件而播放的新的音频消息。 在某些catch样式中，输入的上下文消息对于每个catch事件是不同的，而在其他catch样式中，输入的上下文消息对于每个catch事件是相同的。 最后，如果所选抓取样式不需要播放响应于特定捕获事件的新音频消息，则系统可以重播系统提示。

    SYSTEMS AND METHODS FOR PROMPTING USER SPEECH IN MULTIMODAL DEVICES
    64.
    发明申请
    SYSTEMS AND METHODS FOR PROMPTING USER SPEECH IN MULTIMODAL DEVICES 审中-公开
    用于在多模式设备中提供用户演讲的系统和方法

    公开(公告)号：US20130227417A1

    公开(公告)日：2013-08-29

    申请号：US13847974

    申请日：2013-03-20

    申请人： Ciprian Agapi ,  Soonthorn Ativanichayaphong ,  Leslie R. Wilson

    发明人： Ciprian Agapi ,  Soonthorn Ativanichayaphong ,  Leslie R. Wilson

    IPC分类号： G06F3/16

    摘要： A method for prompting user input for a multimodal interface including the steps of providing a multimodal interface to a user, where the interface includes a visual interface having a plurality of input regions, each having at least one input field; selecting an input region and processing a multi-token speech input provided by the user, where the processed speech input includes at least one value for at least one input field of the selected input region; and storing at least one value in at least one input field.

    摘要翻译： 一种用于提示用户输入多模式接口的方法，包括向用户提供多模式接口的步骤，其中该接口包括具有多个输入区域的视觉接口，每个输入区域具有至少一个输入区域; 选择输入区域并处理由用户提供的多令牌语音输入，其中处理的语音输入包括用于所选输入区域的至少一个输入字段的至少一个值; 以及在至少一个输入字段中存储至少一个值。

    Dynamically extending the speech prompts of a multimodal application
    65.
    发明授权
    Dynamically extending the speech prompts of a multimodal application 有权
    动态扩展多模式应用程序的语音提示

    公开(公告)号：US08521534B2

    公开(公告)日：2013-08-27

    申请号：US13612014

    申请日：2012-09-12

    申请人： Ciprian Agapi ,  William K. Bodin ,  Charles W. Cross, Jr.

    发明人： Ciprian Agapi ,  William K. Bodin ,  Charles W. Cross, Jr.

    IPC分类号： G10L15/00

    CPC分类号： G10L15/22 ,  G10L13/00 ,  H04M3/42204 ,  H04M2201/40

    摘要： A prompt generation engine operates to dynamically extend prompts of a multimodal application. The prompt generation engine receives a media file having a metadata container. The prompt generation engine operates on a multimodal device that supports a voice mode and a non-voice mode for interacting with the multimodal device. The prompt generation engine retrieves from the metadata container a speech prompt related to content stored in the media file for inclusion in the multimodal application. The prompt generation engine modifies the multimodal application to include the speech prompt.

    摘要翻译： 提示生成引擎操作以动态地扩展多模式应用程序的提示。 提示生成引擎接收具有元数据容器的媒体文件。 提示生成引擎在支持语音模式和非语音模式的多模式设备上进行操作，以与多模式设备进行交互。 提示生成引擎从元数据容器检索与存储在媒体文件中的内容有关的语音提示，以便包含在多模式应用中。 提示生成引擎修改多模式应用程序以包括语音提示。

    System and methods for prompting user speech in multimodal devices
    66.
    发明授权
    System and methods for prompting user speech in multimodal devices 有权
    在多模式设备中提示用户演讲的系统和方法

    公开(公告)号：US08417529B2

    公开(公告)日：2013-04-09

    申请号：US11616682

    申请日：2006-12-27

    申请人： Ciprian Agapi ,  Soonthorn Ativanichayaphong ,  Leslie R. Wilson

    发明人： Ciprian Agapi ,  Soonthorn Ativanichayaphong ,  Leslie R. Wilson

    IPC分类号： G10L21/00

    CPC分类号： G06F3/167 ,  G10L15/22 ,  G10L2015/228

    摘要： A method for prompting user input for a multimodal interface including the steps of providing a multimodal interface to a user, where the interface includes a visual interface having a plurality of input regions, each having at least one input field; selecting an input region and processing a multi-token speech input provided by the user, where the processed speech input includes at least one value for at least one input field of the selected input region; and storing at least one value in at least one input field.

    摘要翻译： 一种用于提示用户输入多模式接口的方法，包括向用户提供多模式接口的步骤，其中该接口包括具有多个输入区域的视觉接口，每个输入区域具有至少一个输入区域; 选择输入区域并处理由用户提供的多令牌语音输入，其中处理的语音输入包括用于所选输入区域的至少一个输入字段的至少一个值; 以及在至少一个输入字段中存储至少一个值。

    Dynamically extending the speech prompts of a multimodal application
    67.
    发明授权
    Dynamically extending the speech prompts of a multimodal application 有权
    动态扩展多模式应用程序的语音提示

    公开(公告)号：US08290780B2

    公开(公告)日：2012-10-16

    申请号：US12490443

    申请日：2009-06-24

    申请人： Ciprian Agapi ,  William K. Bodin ,  Charles W. Cross, Jr.

    发明人： Ciprian Agapi ,  William K. Bodin ,  Charles W. Cross, Jr.

    IPC分类号： G10L15/00

    CPC分类号： G10L15/22 ,  G10L13/00 ,  H04M3/42204 ,  H04M2201/40

    摘要： Dynamically extending the speech prompts of a multimodal application including receiving, by the prompt generation engine, a media file having a metadata container; retrieving, by the prompt generation engine from the metadata container, a speech prompt related to content stored in the media file for inclusion in the multimodal application; and modifying, by the prompt generation engine, the multimodal application to include the speech prompt.

    摘要翻译： 动态扩展多模式应用的语音提示，包括由提示产生引擎接收具有元数据容器的媒体文件; 由提示产生引擎从元数据容器检索与存储在媒体文件中的内容有关的语音提示，以便包含在多模式应用中; 并且由提示生成引擎修改多模式应用以包括语音提示。

    DYNAMICALLY PUBLISHING DIRECTORY INFORMATION FOR A PLURALITY OF INTERACTIVE VOICE RESPONSE SYSTEMS
    68.
    发明申请
    DYNAMICALLY PUBLISHING DIRECTORY INFORMATION FOR A PLURALITY OF INTERACTIVE VOICE RESPONSE SYSTEMS 失效
    多媒体语音响应系统动态发布目录信息

    公开(公告)号：US20120257730A1

    公开(公告)日：2012-10-11

    申请号：US13527355

    申请日：2012-06-19

    申请人： Ciprian Agapi ,  William K. Bodin ,  Charles W. Cross, JR. ,  Fang Wang

    发明人： Ciprian Agapi ,  William K. Bodin ,  Charles W. Cross, JR. ,  Fang Wang

    IPC分类号： H04M1/64

    CPC分类号： H04M3/493

    摘要： Some example embodiments include a method of dynamically publishing directory information for a plurality of interactive voice response (‘IVR’) systems. The method includes receiving, by the IVR directory service on behalf of one of the IVR systems, a web services update request. The method includes determining, by the IVR directory service in response to the web services update request, updated directory information for the IVR system. The method includes updating the IVR system directory with the updated directory information for the IVR system. The method includes generating an updated voice mode user interface to reflect the updated IVR system directory with the updated directory information for the IVR system. The generating includes creating one more voice dialogs in accordance with the directory information, the one or more voice dialogs specifying a call flow defining the interaction between a caller and the IVR directory service.

    摘要翻译： 一些示例实施例包括动态地发布多个交互式语音应答（IVR）系统的目录信息的方法。 该方法包括代表IVR系统之一的IVR目录服务接收web服务更新请求。 该方法包括响应于Web服务更新请求，通过IVR目录服务确定用于IVR系统的更新的目录信息。 该方法包括用IVR系统更新的目录信息更新IVR系统目录。 该方法包括生成更新的语音模式用户界面，以使用IVR系统的更新的目录信息来反映更新的IVR系统目录。 生成包括根据目录信息创建另外一个语音对话，所述一个或多个语音对话框指定定义呼叫者与IVR目录服务之间的交互的呼叫流程。

    Dynamically publishing directory information for a plurality of interactive voice response systems
    69.
    发明授权
    Dynamically publishing directory information for a plurality of interactive voice response systems 有权
    动态地发布多个交互式语音应答系统的目录信息

    公开(公告)号：US08229081B2

    公开(公告)日：2012-07-24

    申请号：US12109214

    申请日：2008-04-24

    申请人： Ciprian Agapi ,  William K. Bodin ,  Charles W. Cross, Jr. ,  Fang Wang

    发明人： Ciprian Agapi ,  William K. Bodin ,  Charles W. Cross, Jr. ,  Fang Wang

    IPC分类号： H04M1/64

    CPC分类号： H04M3/493

    摘要： Methods, apparatus, and products are disclosed for dynamically publishing directory information for a plurality of interactive voice response (‘IVR’) systems through an IVR directory service that include: providing a description of a web services publication interface for the IVR directory service; receiving, on behalf of one or more IVR systems, web services publication requests through the publication interface; determining, in response to the web services publication requests, directory information for each IVR system requesting publication; adding the directory information for each IVR system to an IVR system directory; generating a voice mode user interface to reflect the directory information for each IVR system added to the IVR system directory; and interacting, using the voice mode user interface, with a caller to identify a particular IVR system in dependence upon the IVR system directory and query information provided by the caller and to connect the caller with the identified IVR system.

    摘要翻译： 公开了用于通过IVR目录服务动态地发布用于多个交互式语音响应（“IVR”）系统的目录信息的方法，装置和产品，其包括：提供用于IVR目录服务的Web服务发布界面的描述; 通过出版界面接收代表一个或多个IVR系统的Web服务发布请求; 响应于所述Web服务发布请求确定请求发布的每个IVR系统的目录信息; 将每个IVR系统的目录信息添加到IVR系统目录; 生成语音模式用户界面，以反映添加到IVR系统目录的每个IVR系统的目录信息; 并且使用语音模式用户界面与呼叫者进行交互，以根据IVR系统目录和由呼叫者提供的查询信息来识别特定的IVR系统，并将呼叫者连接到所识别的IVR系统。