公开(公告)号：US20200175305A1

公开(公告)日：2020-06-04

申请号：US16781179

申请日：2020-02-04

Applicant: salesforce.com, inc.

Inventor： Alexander Richard TROTT ,  Caiming XIONG ,  Richard SOCHER

IPC: G06K9/46 ,  G06N3/04 ,  G06K9/00 ,  G06N5/04 ,  G06F16/332

Abstract: Approaches for interpretable counting for visual question answering include a digital image processor, a language processor, and a counter. The digital image processor identifies objects in an image, maps the identified objects into an embedding space, generates bounding boxes for each of the identified objects, and outputs the embedded objects paired with their bounding boxes. The language processor embeds a question into the embedding space. The scorer determines scores for the identified objects. Each respective score determines how well a corresponding one of the identified objects is responsive to the question. The counter determines a count of the objects in the digital image that are responsive to the question based on the scores. The count and a corresponding bounding box for each object included in the count are output. In some embodiments, the counter determines the count interactively based on interactions between counted and uncounted objects.

公开(公告)号：US20200174852A1

公开(公告)日：2020-06-04

申请号：US16702084

申请日：2019-12-03

Applicant: salesforce.com, inc.

Inventor： Mark F. Wilding

IPC: G06F9/54 ,  G06F9/48 ,  G06F8/60

Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario. In various embodiments, the computer system includes additional features such as an application programming interface (API), a remote routing engine, a workflow engine, a reasoning engine, a security engine, and a testing engine.

公开(公告)号：US20200174834A1

公开(公告)日：2020-06-04

申请号：US16702106

申请日：2019-12-03

Applicant: salesforce.com, inc.

Inventor： Mark F. Wilding

IPC: G06F9/48 ,  G06F16/23

Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario. In various embodiments, the computer system includes additional features such as an application programming interface (API), a remote routing engine, a workflow engine, a reasoning engine, a security engine, and a testing engine.

公开(公告)号：US10671248B2

公开(公告)日：2020-06-02

申请号：US15874281

申请日：2018-01-18

Applicant: salesforce.com, inc.

Inventor： Kristen Muramoto ,  Patrick Beyries

IPC: H04L12/58 ,  G06F3/0482 ,  G06F3/0484 ,  G06F9/451

Abstract: In embodiments, a method may include displaying a user interface comprising at least two windows, a first window displaying a live chat with a first individual and at least one of the remaining windows displaying content related to the live chat. The method may further include receiving an indication to pop-out the first window, and in response, displaying the first window as a separate moveable window, and displaying, within an original area of the first window, additional content related to one of the live chat or the first individual. The method may further include receiving an indication from a user to change the live chat to be with a second individual, and in response to the indication: displaying the live chat with the second individual in the separate moveable window; and displaying content related to the second individual in the at least one of the remaining windows.

公开(公告)号：US10671236B2

公开(公告)日：2020-06-02

申请号：US16137356

申请日：2018-09-20

Applicant: salesforce.com, inc.

Inventor： Orlee Dykan ,  Robert Birbeck ,  Joshua Boyden

IPC: G06F3/0486 ,  G06F3/0481 ,  G06F3/0484 ,  H04L29/08 ,  G06F3/0483 ,  H04L29/06

Abstract: Disclosed are some implementations of systems, apparatus, methods, and computer program products for implementing, a stateful, contextual, and draggable widget. A widget application stores a state of the widget, a context of the widget, and coordinates of the widget. When a user navigates from one web page of a web site to another web page of the web site, the widget application reconstitutes the widget using the saved state, context, and coordinates of the widget.

公开(公告)号：US20200169617A1

公开(公告)日：2020-05-28

申请号：US16776705

申请日：2020-01-30

Applicant: salesforce.com, inc.

Inventor： Amool Gupta

IPC: H04L29/08

Abstract: Systems and methods are disclosed for managing displays of notifications to a user device. A method can include determining that an event has occurred that requires a user notification. One or more user and device characteristics are analyzed to determine whether a user notification is to be displayed on the user device.

公开(公告)号：US20200169393A1

公开(公告)日：2020-05-28

申请号：US16777044

申请日：2020-01-30

Applicant: salesforce.com, inc.

Inventor： Patrick Calahan

IPC: H04L9/08 ,  H04L9/14 ,  H04L9/32

Abstract: An application server sends a public key from an asynchronous key-pair to a user system to encrypt a user encryption secret that forms part of a first encryption key. The application server uses a second encryption key provided by a key derivation server to encrypt a private key from the asynchronous key-pair. The application server then deletes the second encryption key to prevent decryption of the user encryption secret received from the user system. The application server receives the encrypted user encryption secret from the user system and sends a request to the key derivation server to re-encrypt the user encryption secret. The key derivation server uses a key encryption secret to generate the second encryption key and decrypt the private key. The key derivation server uses the decrypted private key to decrypt the user encryption secret and then re-encrypts the first encryption secret to prevent decryption by the application server.

公开(公告)号：US20200159514A1

公开(公告)日：2020-05-21

申请号：US16689960

申请日：2019-11-20

Applicant: salesforce.com, inc.

Inventor： David Brooks ,  Lewis Wiley Tucker ,  Benji Jasik ,  Timothy Mason ,  Eric David Bezar ,  Simon Wong ,  Douglas Chasman ,  Tien Tzuo ,  Scott Hansma ,  Adam Gross ,  Steven Tamm

IPC: G06F8/61 ,  G06F16/21 ,  G06F8/658 ,  H04L29/06 ,  G06F16/40 ,  G06F16/955 ,  G06F3/0482 ,  G06F16/28 ,  G06F16/23 ,  G06F8/60 ,  H04L29/08 ,  G06F16/176 ,  G06F16/27 ,  G06F16/958 ,  G06F15/173 ,  G06F16/904 ,  G06F16/2457 ,  H04L12/50 ,  G06F3/0483

Abstract: In accordance with embodiments, there are provided mechanisms and methods for creating, exporting, viewing and testing, and importing custom applications in a multitenant database environment. These mechanisms and methods can enable embodiments to provide a vehicle for sharing applications across organizational boundaries. The ability to share applications across organizational boundaries can enable tenants in a multi-tenant database system, for example, to easily and efficiently import and export, and thus share, applications with other tenants in the multi-tenant environment.

公开(公告)号：US20200153762A1

公开(公告)日：2020-05-14

申请号：US16743964

申请日：2020-01-15

Applicant: salesforce.com, inc.

Inventor： Eric Shu Wang Yip ,  Ning Tai ,  Ishita Shah ,  Cuong Si The Dong ,  Jose Garcia

IPC: H04L12/58 ,  G06F16/903 ,  H04L29/08 ,  G06Q50/00

Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for publisher and share action integration in a user interface (UI) for automated messaging. In some implementations, information is displayed in a first component and in a second component in a UI on a display. The first component is a publisher configured for composing and sharing messages on different communication channels using different share actions. The second component includes links to data items. When one of the data items is selected, a set of share actions for sharing the selected item using the publisher can be identified and displayed. When one of the displayed share actions is selected, it can be determined that the selected share action is applicable to one of the communication channels. A reference to the selected item can be provided in a message being composed in the publisher for sharing on the one communication channel.

公开(公告)号：USD884020S1

公开(公告)日：2020-05-12

申请号：US29664333

申请日：2018-09-24

Applicant: salesforce.com, inc.

Designer： David Klein ,  Victor Nikolai Carunungan Oliveros