Systems and methods for assistance services using mobile communications

    公开(公告)号:US10586289B1

    公开(公告)日:2020-03-10

    申请号:US15820893

    申请日:2017-11-22

    IPC分类号: G06Q40/08 H04W4/02

    摘要: An indication of an incident associated with a vehicle may be received via a communication protocol. The indication of the incident may be received from a mobile device. The indication of the incident may be received by a computing device, such as a computing device comprising a processor and memory coupled to the processor. If the communication protocol comprises a cellular protocol, a coverage area of a network cell in communication with the mobile device may be determined. An assistance service may be dispatched to the coverage area of the network cell. If the communication protocol comprises a wireless protocol, such as a Wi-Fi protocol, a coverage area of a wireless access point in communication with the mobile device may be determined. An assistance service may be dispatched to the coverage area of the access point.