Abstract:
Established multimodal conversations are enabled to be parked within an enhanced communication system such that a subscriber of the system can be notified through a variety of means and enabled to retrieve selected or all modalities for continuing the conversation. Different modalities may be parked together or separately. While waiting for the subscriber to retrieve the conversation, a participant may receive audio, video, presentation, or other forms of content as playback.
Abstract:
Users from one forest can share PIM data with users from another forest by replicating user account information from one forest into the other forest, including SIDs for each user account (referred to herein as a synchronization process). Using this replicated information, the sharing user wishing to share PIM data across a forest boundary can set a permission to allow the cross-forest user to access the PIM data. The sharing user adds the SID of the cross-forest user to the ACL of the sharing user's mailbox. When the cross-forest user wishes to access the PIM data from the sharing user, the cross-forest user's PIM application obtains the mailbox identifier information of the sharing user from the user's forest. With this mailbox information, the cross-forest user's PIM application can then send a request to the sharing user's mailbox server to access the PIM data.
Abstract:
To provide a user with better experience of cooperation between an electronic business card processing program and a communication program when exchanging electronic business cards. Electronic business cards are stored in a DB server, which is one of storages for a communication program, as well as an electronic business card local file. Thus, even if a PC is a company's PC, for example, the electronic business cards can be viewed by accessing the DB server from another PC or the like outside an office. Further, the electronic business card processing program operates with the communication program as back-end, however, the electronic business card processing program may not be installed on a PC in some cases. Even in such a case, the communication program alone can display received electronic business cards that are stored in the communication program local file on the screen of a display.
Abstract:
The claimed subject matter provides a system and/or a method that facilitates maintaining identification data for a real-time communication. A unified communications component can enable real-time communications by employing a communication session with at least one data communication mode, wherein the communication session can include conversation identification (ID). An invitation from a source to a target can initiate at least one of the communication session or the at least one data communication mode within the communication session. An update component can generate an additional conversation ID for the communication session upon detecting the invitation is forwarded by the target.
Abstract:
A client-side signaling mechanism that allows a client to control how a telephone call is handled on a call server. The client user can create call routing rules on the client device using a client control component that manages session protocol messages. Once created, the call routing rule(s) created on the client are transmitted to the call server where a call routing component of the call server processes the rule(s) for a call related to the client. When the server receives the rule(s) and determines that the rule(s) are related to an existing call (incoming or currently in-process), the server halts current normal server rules processing for that call and executes the client-created rule(s). In one example, SIP session messages are employed for client control of server-side call forwarding.
Abstract:
Consultation architecture that allows a call assistant to use modes of consultation with the call recipient other than voice calls or vocal contact. The receptionist can place the incoming call (or message) on hold and send an instant message (IM) to the call recipient that informs the recipient about the call and/or who is calling. The recipient can then acknowledge and respond via the IM or another mode, and agree to accept the call, refuse the call, or request the call be routed to another destination, for example. Other non-voice consultation modes include paging technology by sending a short page to the call recipient, sending an SMS (short message service) or MMS (multimedia messaging service) message to the call recipient, and/or sending an e-mail message to the call recipient that provides information about the call and/or the caller.
Abstract:
A system controls forwarding of an incoming call. The system receives the incoming call directed to an original recipient. Forwarding settings are processed for routing the incoming call. In some embodiments, the forwarding settings may include a listing of at least one group having more than one member and at least one forwarding instruction based on the at least one group. In these embodiments, the incoming call is forwarded according to the at least one forwarding instruction to at least one first member and at least one second member of the at least one group. The forwarding settings may be based on a user's presence settings, subject to categorization rules, and/or utilize protocol extensions. In some embodiments, the system can map communication routing scenarios to a markup document, such as an XML document, that the system can use to implement team or forwarding call rules. In some embodiments, client devices can set preamble routing independent from the communication server.
Abstract:
Graphical visual representations of electronic business cards may be generated from associated contact file information. Electronic business cards may be sent and received over digital media. Contacts information associated with received electronic business cards may be used for adding to or updating information contained in a recipient's electronic contact files.
Abstract:
Policies are applied to specific data rather than to an entire computing device that contains the specific data. Access to the specific data is controlled by the policies utilizing various password or other authentication credential requirements, selective data caching, data transmission, temporary data storage, and/or pre-defined conditions under which the specific data is to be erased or rendered inaccessible. Policies may be defined by an administrator and pushed to a mobile computing device, whereat the policies are enforced.
Abstract:
A system and methodology that facilitates management of user accessibility via a scheduling application is provided. A user can link or map interruptability levels to schedule entries, such as calendar entries or tasks thereby facilitating automatic communication management. Essentially, interruptability rules (and corresponding categories) can be associated to calendar entries and tasks thereby automating implementation of interruptability rules to manage communications received during calendar entries, tasks, meeting, appointments, etc.