UPDATING CONVERSATIONS AFTER REDIRECTION
    51.
    发明申请
    UPDATING CONVERSATIONS AFTER REDIRECTION 有权
    重新启用后更新对话

    公开(公告)号:US20090006632A1

    公开(公告)日:2009-01-01

    申请号:US11769976

    申请日:2007-06-28

    CPC classification number: H04L65/1066 H04M3/2218 H04M3/58

    Abstract: The claimed subject matter provides a system and/or a method that facilitates maintaining identification data for a real-time communication. A unified communications component can enable real-time communications by employing a communication session with at least one data communication mode, wherein the communication session can include conversation identification (ID). An invitation from a source to a target can initiate at least one of the communication session or the at least one data communication mode within the communication session. An update component can generate an additional conversation ID for the communication session upon detecting the invitation is forwarded by the target.

    Abstract translation: 所要求保护的主题提供了便于维护用于实时通信的识别数据的系统和/或方法。 统一通信组件可以通过采用具有至少一种数据通信模式的通信会话来实现实时通信,其中通信会话可以包括会话识别(ID)。 从源到目标的邀请可以在通信会话内启动通信会话或至少一个数据通信模式中的至少一个。 检测到由目标转发的邀请后,更新组件可以生成用于通信会话的附加会话ID。

    MAINTAINING REAL-TIME CONVERSATIONS OVER UNRELIABLE CONNECTIONS
    52.
    发明申请
    MAINTAINING REAL-TIME CONVERSATIONS OVER UNRELIABLE CONNECTIONS 有权
    通过不可靠的连接维护实时对话

    公开(公告)号:US20080120427A1

    公开(公告)日:2008-05-22

    申请号:US11561332

    申请日:2006-11-17

    Abstract: A method and system for maintaining real-time conversations over unreliable connections is provided. The reliable messaging system initiates a conversation from a sending participant to a receiving participant by sending an invitation to join the conversation to the receiving participant. Once a connection is established, the reliable messaging system associates the conversation with the connection. If the connection is lost, then the reliable messaging system attempts to restore the connection by sending an invitation to the participant that was disconnected. If the reliable messaging system is able to restore the connection, then the new connection is associated with the previous conversation, and the conversation can continue.

    Abstract translation: 提供了一种用于通过不可靠连接来保持实时对话的方法和系统。 可靠的消息系统通过发送邀请将会话发送给接收参与者来发起从发送参与者到接收方的对话。 建立连接后,可靠的消息传递系统将会话与连接相关联。 如果连接丢失,则可靠的消息传递系统尝试通过向已断开连接的参与者发送邀请来恢复连接。 如果可靠的消息传递系统能够恢复连接,则新的连接与先前的会话相关联,并且对话可以继续。

    Client controlled dynamic call forwarding
    53.
    发明申请
    Client controlled dynamic call forwarding 有权
    客户端控制动态呼叫转移

    公开(公告)号:US20080075261A1

    公开(公告)日:2008-03-27

    申请号:US11513518

    申请日:2006-08-31

    CPC classification number: H04M3/54 H04L65/1006 H04L65/1096 H04M3/42153

    Abstract: A client-side signaling mechanism that allows a client to control how a telephone call is handled on a call server. The client user can create call routing rules on the client device using a client control component that manages session protocol messages. Once created, the call routing rule(s) created on the client are transmitted to the call server where a call routing component of the call server processes the rule(s) for a call related to the client. When the server receives the rule(s) and determines that the rule(s) are related to an existing call (incoming or currently in-process), the server halts current normal server rules processing for that call and executes the client-created rule(s). In one example, SIP session messages are employed for client control of server-side call forwarding.

    Abstract translation: 客户端信令机制,允许客户端控制如何在呼叫服务器上处理电话呼叫。 客户端用户可以使用管理会话协议消息的客户端控制组件在客户端设备上创建呼叫路由规则。 一旦创建,在客户端上创建的呼叫路由规则被发送到呼叫服务器,呼叫服务器的呼叫路由组件处理与客户端相关的呼叫的规则。 当服务器接收到规则并确定规则与现有呼叫(传入或正在进行中)相关时,服务器将暂停针对该呼叫的当前正常服务器规则处理,并执行客户端创建的规则 (s)。 在一个示例中,SIP会话消息用于服务器端呼叫转发的客户端控制。

    Consultative call transfer using non-voice consultation modes
    54.
    发明申请
    Consultative call transfer using non-voice consultation modes 审中-公开
    咨询电话转接使用非语音咨询模式

    公开(公告)号:US20080075240A1

    公开(公告)日:2008-03-27

    申请号:US11516397

    申请日:2006-09-06

    CPC classification number: H04L51/04 H04L51/36 H04M3/5108 H04M7/0042

    Abstract: Consultation architecture that allows a call assistant to use modes of consultation with the call recipient other than voice calls or vocal contact. The receptionist can place the incoming call (or message) on hold and send an instant message (IM) to the call recipient that informs the recipient about the call and/or who is calling. The recipient can then acknowledge and respond via the IM or another mode, and agree to accept the call, refuse the call, or request the call be routed to another destination, for example. Other non-voice consultation modes include paging technology by sending a short page to the call recipient, sending an SMS (short message service) or MMS (multimedia messaging service) message to the call recipient, and/or sending an e-mail message to the call recipient that provides information about the call and/or the caller.

    Abstract translation: 咨询架构,允许通话助理使用除了语音通话或声音联系之外的呼叫接收者的咨询模式。 接待员可以将来电(或消息)置于保持状态,并向呼叫接收者发送即时消息(IM),通知接收方有关呼叫和/或呼叫者。 然后,收件人可以通过IM或其他模式确认和响应,并且同意接受该呼叫,拒绝该呼叫,或者请求该呼叫路由到另一个目的地。 其他非语音咨询模式包括通过向呼叫接收者发送短页面的寻呼技术,向呼叫接收者发送SMS(短消息服务)或MMS(多媒体消息服务)消息,和/或发送电子邮件消息到 提供关于呼叫和/或呼叫者的信息的呼叫接收者。

    Forwarding calls in real time communications
    55.
    发明申请
    Forwarding calls in real time communications 有权
    拨打电话进行实时通信

    公开(公告)号:US20080002820A1

    公开(公告)日:2008-01-03

    申请号:US11479918

    申请日:2006-06-30

    Abstract: A system controls forwarding of an incoming call. The system receives the incoming call directed to an original recipient. Forwarding settings are processed for routing the incoming call. In some embodiments, the forwarding settings may include a listing of at least one group having more than one member and at least one forwarding instruction based on the at least one group. In these embodiments, the incoming call is forwarded according to the at least one forwarding instruction to at least one first member and at least one second member of the at least one group. The forwarding settings may be based on a user's presence settings, subject to categorization rules, and/or utilize protocol extensions. In some embodiments, the system can map communication routing scenarios to a markup document, such as an XML document, that the system can use to implement team or forwarding call rules. In some embodiments, client devices can set preamble routing independent from the communication server.

    Abstract translation: 系统控制来电的转接。 系统收到指向原始收件人的来电。 处理转发设置以路由来电。 在一些实施例中,转发设置可以包括具有多于一个成员的至少一个组的列表和基于该至少一个组的至少一个转发指令。 在这些实施例中,根据至少一个转发指令将来话呼叫转发到至少一个组的至少一个第一成员和至少一个第二成员。 转发设置可以基于用户的存在设置,受分类规则的限制,和/或利用协议扩展。 在一些实施例中,系统可以将通信路由场景映射到系统可用于实现团队或转发呼叫规则的标记文档,例如XML文档。 在一些实施例中,客户端设备可以独立于通信服务器设置前导路由路由。

    Securing data usage in computing devices

    公开(公告)号:US10165007B2

    公开(公告)日:2018-12-25

    申请号:US13233032

    申请日:2011-09-15

    Abstract: Policies are applied to specific data rather than to an entire computing device that contains the specific data. Access to the specific data is controlled by the policies utilizing various password or other authentication credential requirements, selective data caching, data transmission, temporary data storage, and/or pre-defined conditions under which the specific data is to be erased or rendered inaccessible. Policies may be defined by an administrator and pushed to a mobile computing device, whereat the policies are enforced.

    Interruptibility management via scheduling application

    公开(公告)号:US09697501B2

    公开(公告)日:2017-07-04

    申请号:US11860857

    申请日:2007-09-25

    CPC classification number: G06Q10/109 G06Q10/10 G06Q10/1093 G06Q10/1095

    Abstract: A system and methodology that facilitates management of user accessibility via a scheduling application is provided. A user can link or map interruptability levels to schedule entries, such as calendar entries or tasks thereby facilitating automatic communication management. Essentially, interruptability rules (and corresponding categories) can be associated to calendar entries and tasks thereby automating implementation of interruptability rules to manage communications received during calendar entries, tasks, meeting, appointments, etc.

    Unified rules for voice and messaging
    59.
    发明授权
    Unified rules for voice and messaging 有权
    语音和消息传递的统一规则

    公开(公告)号:US08644461B2

    公开(公告)日:2014-02-04

    申请号:US13292780

    申请日:2011-11-09

    Abstract: The claimed subject matter provides a system and/or a method that facilitates managing an incoming data communication in connection with unified communications. A unified communications component can employ unified communications for a data communication with at least the following data communication modes: an email data communication mode, a voice data communication mode, and a voicemail data communication mode. A unified rules component can automatically redirect the data communication to a delegate for receipt based upon a universal rule, the universal rule is uniformly applicable to at least two of the email data communication mode, the voice data communication mode, or the voicemail data communication mode.

    Abstract translation: 所要求保护的主题提供了有助于管理与统一通信有关的输入数据通信的系统和/或方法。 统一通信组件可以采用至少以下数据通信模式的数据通信的统一通信:电子邮件数据通信模式,语音数据通信模式和语音邮件数据通信模式。 统一规则组件可​​以根据通用规则自动地将数据通信重定向到代表以进行接收,通用规则统一地适用于电子邮件数据通信模式,语音数据通信模式或语音邮件数据通信模式中的至少两个 。

    Integrating data with conversations
    60.
    发明授权
    Integrating data with conversations 有权
    将数据与对话集成

    公开(公告)号:US08576851B2

    公开(公告)日:2013-11-05

    申请号:US11534630

    申请日:2006-09-22

    CPC classification number: H04L12/6418

    Abstract: A facility for integrating data in conversations is provided. In various embodiments, the facility sends a first message to a responding computing device to begin a conversation, receives a second message associated with the conversation from the responding computing device, determines whether the received message contains an indication of data that is to be associated with the conversation and, when the received message contains an indication of data that is to be associated with the conversation, renders the data. The facility can comprise an application server that receives from an initiator a first message associated with a conversation and responds to received messages, a conversation component that handles messages associated with the conversation, and an integration component that determines whether there is data that is to be associated with the conversation and, if so, adds an indication of the data to a second message that it sends to the initiator.

    Abstract translation: 提供了一种用于将数据集成在会话中的设施。 在各种实施例中,设施向响应的计算设备发送第一消息以开始会话,从响应的计算设备接收与会话相关联的第二消息,确定所接收的消息是否包含与 会话,并且当所接收的消息包含与会话相关联的数据的指示时,呈现该数据。 该设施可以包括应用服务器,其从发起者接收与会话相关联的第一消息并响应于所接收的消息,处理与对话相关的消息的会话组件,以及确定是否存在数据的集成组件 与会话相关联,如果是,则将数据的指示添加到发送到发起者的第二消息。

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