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    CUSTOM USER INTERFACE DESIGN BASED ON METRICS FROM ANOTHER COMMUNICATION CHANNEL
    41.
    发明申请
    CUSTOM USER INTERFACE DESIGN BASED ON METRICS FROM ANOTHER COMMUNICATION CHANNEL 审中-公开

    公开(公告)号：US20200341781A1

    公开(公告)日：2020-10-29

    申请号：US16393235

    申请日：2019-04-24

    Applicant: salesforce.com, inc.

    Inventor： Owen Winne Schoppe ,  Brian J. Lonsdorf ,  Sönke Rohde

    IPC: G06F9/451 ,  H04L29/08 ,  G06Q30/02 ,  G06Q30/06 ,  G06F3/0481

    Abstract: Techniques are disclosed relating to custom user interface design based on user interaction metrics from another communication channel. In disclosed embodiments, a computing system generates one or more interaction metrics, based on a first set of user input characteristics for user interaction with multiple different user interface formats via a first communication channel. In some embodiments, the first communication channel supports tracking of the first set of user input characteristics and a second communication channel supports tracking of a second, different set of user input characteristics. In some embodiments, the computing system determines, based on the one or more interaction metrics from the first communication channel, a set of design parameters for formatting a user interface to be displayed via the second communication channel.

    TRAINING A MACHINE LEARNING ENGINE TO SCORE BASED ON USER PERSPECTIVE
    42.
    发明申请
    TRAINING A MACHINE LEARNING ENGINE TO SCORE BASED ON USER PERSPECTIVE 审中-公开

    公开(公告)号：US20200341602A1

    公开(公告)日：2020-10-29

    申请号：US16393180

    申请日：2019-04-24

    Applicant: salesforce.com, inc.

    Inventor： Owen Winne Schoppe ,  Brian J. Lonsdorf ,  Sönke Rohde

    IPC: G06F3/0484 ,  G06F3/0481

    Abstract: Disclosed techniques relate to scoring input elements independently, based on user comparison inputs for training data. In some embodiments, for a set of training elements, a system displays subsets to users and receives user input indicating ones of the subsets that more strongly exhibit a specified user interface design parameter relative to other user interface elements in that subset. In some embodiments, a ranking technique such as Bradley-Terry techniques generate a ranking of the user interface elements according to the design parameter based on the user input. In some embodiments, the system trains a machine learning engine to score a subsequently presented input user interface element according to the design parameter, using outputs of the ranking as labels.

    Identifying recurring sequences of user interactions with an application
    44.
    发明授权
    Identifying recurring sequences of user interactions with an application 有权

    公开(公告)号：US10467225B2

    公开(公告)日：2019-11-05

    申请号：US15711837

    申请日：2017-09-21

    Applicant: salesforce.com, inc.

    Inventor： Sönke Rohde

    IPC: G06F17/30 ,  G06F16/23 ,  H04L29/08 ,  G06F16/9535

    Abstract: Disclosed are database systems, computing devices, methods, and computer program products for identifying recurring sequences of user interactions with an application. In some implementations, a server of a database system provides a user interface of the application for display at a computing device. The database system stores data objects identifying a first plurality of user interactions with the application. The server receives information representing a second plurality of user interactions with the application. The server updates the database system to further identify the second user interactions. The server identifies a recurring sequence of user interactions from the first and second user interactions as resulting in a first target state of the application. The server updates the database system to associate the recurring sequence of user interactions with the first target state of the application.

    Streamlined data entry paths using individual account context on a mobile device
    45.
    发明授权
    Streamlined data entry paths using individual account context on a mobile device 有权

    公开(公告)号：US10089638B2

    公开(公告)日：2018-10-02

    申请号：US14016033

    申请日：2013-08-30

    Applicant: salesforce.com, Inc.

    Inventor： Sönke Rohde ,  Craig Villamor ,  Akhilesh Gupta ,  Grant Anderson ,  Jason Schroeder ,  Charlie Issacs ,  John Walter Taschek ,  Steve Gillmor ,  Girish Jashnani

    IPC: G06Q30/02

    Abstract: The technology disclosed relates to rapidly logging sales activities in a customer relationship management system. It also relates to simplifying logging of sale activities by offering a streamlined data entry path that as immense usability in a mobile environment. The streamlined data entry path can be completed by triple-action, double-action, or single-action. In particular, the technology disclosed relates to automatically identifying and selecting entities that are most likely to be selected by a user. The identification of entities as most likely to be selected is dependent at least upon access recency of records of the entities, imminence of events linked to the entities, and geographic proximities of the entities to the user. It further relates to automatically identifying and selecting sales activities that are most likely to be performed by the user. The identification of sales activities as most likely to be performed is dependent at least upon position of the sale activities in a sales workflow and time elapsed since launch of the sales workflow.

    Automatically locating elements in user interfaces
    50.
    发明授权
    Automatically locating elements in user interfaces 有权

    公开(公告)号：US11475205B2

    公开(公告)日：2022-10-18

    申请号：US16779390

    申请日：2020-01-31

    Applicant: salesforce.com, inc.

    Inventor： Jessica Lundin ,  David James Woodward ,  Alan Martin Ross ,  Brian J. Lonsdorf ,  Owen Winne Schoppe ,  Sönke Rohde

    IPC: G06F40/106 ,  G06N20/00 ,  G06F9/451 ,  G06F40/151

    Abstract: Techniques are disclosed relating to determining locations of child elements in a user interface (UI), automatically updating the locations of the child elements in the UI, and generating an updated UI with the updated locations. A computer system may receive information specifying content of the UI and render an image of the UI based on the received information. Computer vision algorithms may be applied to the rendered of the UI to determine locations of elements in the UI. The locations of the elements may be updated to position the elements in selected locations relative to each other. The updated locations of the elements as determined by the computer vision algorithms may be implemented to generate updating information specifying content for the updated UI.

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