公开(公告)号：US20210234822A1

公开(公告)日：2021-07-29

申请号：US17144542

申请日：2021-01-08

Applicant: salesforce.com, inc.

Inventor： Joe Teplow ,  Scott Motte ,  Kevin Dutra ,  Mark Robbins ,  Yamil Asusta ,  Devin Torres ,  Steven Collins ,  Trever Faden ,  Derek Jacobi ,  Selby Kendrick ,  Johnny Omar Mejias Luciano ,  Adam Beckerman

IPC: H04L12/58 ,  G06F3/14 ,  G06Q10/10 ,  G06F3/147 ,  G06Q10/06 ,  G06Q10/08 ,  G06F40/117 ,  G06F40/131 ,  G06F40/197 ,  G06F16/958 ,  G06F3/0484 ,  H04L29/08

Abstract: Systems, methods, and related technologies are provided for generating interactive emails and tracking user interactions. In one implementation, an email an be received within an email client. The email can be rendered within the email client, such as by: presenting a first selectable element within the email client, presenting a second selectable element within the email client, and presenting one or more content items within the email client. A selection of the first selectable element can be received within the email client. In response to the selection of the first selectable element, a presentation of the one or more content items can be adjusted within the email client.

公开(公告)号：US20210234669A1

公开(公告)日：2021-07-29

申请号：US16776424

申请日：2020-01-29

Applicant: salesforce.com, inc.

Inventor： Prabhjot Singh ,  Shivam Nayan Patel

IPC: H04L9/06 ,  G06F12/0871

Abstract: Methods and systems are described for using cache objects to store events for adding corresponding objects in a blockchain. In one implementation, a first cache object is identified. The cache object stores events published responsive to updates, insertions, or deletions of records in a database object. An identifier for the cache object is based on a time window with which the cache object is associated, and an identifier for the database object. Events are retrieved from a cache that includes the cache object, based on the identifier for the cache object. The events were stored in the cache object during the time window. A block is added to a blockchain. The block's payload includes objects corresponding to a subset of the events.

公开(公告)号：US20210232991A1

公开(公告)日：2021-07-29

申请号：US16774308

申请日：2020-01-28

Applicant: salesforce.com, inc.

Inventor： Amit Gupta

IPC: G06Q10/06 ,  G06N20/00

Abstract: Techniques and structures to facilitate conversion of a workflow process is disclosed. The techniques include capturing an image of a workflow process generated via a first workflow platform, detecting a plurality of workflow component objects within the captured image, generating a metadata representation of the workflow component objects and generating the workflow within a second workflow platform using the metadata representation of the workflow.

公开(公告)号：US20210232814A1

公开(公告)日：2021-07-29

申请号：US16773813

申请日：2020-01-27

Applicant: salesforce.com, inc.

Inventor： Dennis Schultz ,  Daniel Thomas Harrison ,  Christopher Anthony Kemp ,  Michael A. Salem

IPC: G06K9/00 ,  G06K9/20

Abstract: A system performs optical character recognition (OCR) on an image displaying a portion of an object. An image classification system identifies the object in the image, based on which one or more object detection models identify labels associated with the object within the image. The system determines text of the identified labels using OCR, and analyzes the OCR resultant text for discrepancies and/or inaccuracies. In response to identifying a discrepancy, the system provides a recommendation for improving the accuracy of the OCR resultant text.

公开(公告)号：US20210232774A1

公开(公告)日：2021-07-29

申请号：US16774341

申请日：2020-01-28

Applicant: salesforce.com, inc.

Inventor： Amit Gupta

IPC: G06F40/47 ,  G06F40/58 ,  G06N20/00 ,  G06T7/136

Abstract: Techniques and structures to facilitate conversion of a workflow process is disclosed. The techniques include receiving an image, identifying one or more objects included in the image, identifying one or more properties associated with each of the one or more objects, generating a matrix including data including the identified objects and associated properties and processing the matrix at a machine learning model to determine whether the image is to be translated based on a determination that one or more objects and associated properties within the image are required to be translated.

公开(公告)号：US20210232700A1

公开(公告)日：2021-07-29

申请号：US16752506

申请日：2020-01-24

Applicant: salesforce.com, inc.

Inventor： Shivan Kaul Sahib ,  Marla Hay ,  Yvonne Zhou ,  Yu Chen

IPC: G06F21/62 ,  G06F16/2455

Abstract: Described are methods and systems for using policies to comply with a person's request for data pertaining to the person, pursuant to applicable data privacy laws. A policy is retrieved responsive to receiving a query that includes data to identify records that store data pertaining to the person. The policy indicates first and second database objects, and respective first and second sets of fields, which store data that pertains to persons. The policy is applied. Applying the policy includes retrieving, as first values, data stored in the first set of fields of a first record associated with the data in the query, and retrieving, as second values, data stored in the second set of fields of a second record associated with the first record. The first and second values, and the names of the fields from which they were retrieved, are stored in a document.

公开(公告)号：US20210232604A1

公开(公告)日：2021-07-29

申请号：US16775306

申请日：2020-01-29

Applicant: Salesforce.com, Inc.

Inventor： Shreedhar Sundaram ,  Mahalaxmi Sanathkumar ,  Aaron Zhang ,  Parin Kenia ,  Violet Gong ,  Priya Sethuraman ,  Zhidong Ke ,  Kevin Terusak

IPC: G06F16/28 ,  G06F16/23 ,  G06F16/2453

Abstract: A request may be received to transform records in a data lake that match one or more query criteria. Data lake records that match the criteria may be retrieved. The retrieved records may include two data lake records associated with the same data lake record identifier. A transformed record may be generated based on time stamps associated with the retrieved records.

公开(公告)号：US20210232552A1

公开(公告)日：2021-07-29

申请号：US16773943

申请日：2020-01-27

Applicant: salesforce.com, inc.

Inventor： Billy Ma ,  JITEN OSWAL

IPC: G06F16/21 ,  G06F17/18 ,  G06F16/953 ,  G06F16/28 ,  G06F16/25 ,  G06Q10/06 ,  G06F3/0484 ,  H04L29/08

Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating performance simulation and cost-benefit analysis for performance factors for web products in database systems according to one embodiment. In one embodiment and by way of example, a method includes analyzing statistics associated with performance of delivery of contents associated with a web product, where the contents are delivered using one or more delivery platforms and one or more device types over one or more networks, and computing costs and benefits of adjusting one or more performance factors to enhance performance of the web product based on one or more metrics associated with the delivery platforms and the one or more device types. The method may further include assigning one or more cost-benefit ratings, based on the costs and the benefits, to the one or more performance factors to indicate a cost and a benefit of adjusting each of the one or more performance factors, and facilitating, based on the one or more cost-benefit ratings, adjustments to one or more virtual setting buttons to facilitate one or more modifications to the one or more parameters.

公开(公告)号：US20210232548A1

公开(公告)日：2021-07-29

申请号：US16774435

申请日：2020-01-28

Applicant: Salesforce.com, inc.

Inventor： Charles Hart Isaacs

IPC: G06F16/182 ,  G06F9/54 ,  B64C39/02 ,  G06K9/00

Abstract: Methods and systems are provided for automatically generating asset records that are stored and maintained at a database system of a cloud-based computing system. Asset information can be acquired for assets from sources regarding the assets or a representation of the assets. The asset information can be processed to detect assets and analyzed to determine an asset type for each detected asset. For each detected asset, based on an asset type of that detected asset, pertinent header information for that detected asset can be extracted (e.g., asset information and data for that detected asset, associated properties of each detected asset, etc.). An asset record for each detected asset can then be generated, and then stored at the database system, for example, as a row in an asset object of the database system, where each asset record for each detected asset includes pertinent header information for that detected asset.

公开(公告)号：US20210232487A1

公开(公告)日：2021-07-29

申请号：US16773946

申请日：2020-01-27

Applicant: salesforce.com, Inc.

Inventor： Billy Ma ,  Jiten Oswal

IPC: G06F11/36 ,  G06F3/0484

Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating actionable insights for performance of web products in database systems according to one embodiment. In one embodiment and by way of example, a method includes dynamically running simulation of modifications to performance factors associated with a web product, and collecting actionable insights associated with the performance factors based on one or more of cost-benefit ratings of the performance factors, one or more delivery platforms, one or more device types. The method may further include recommending, based on the actionable insights, one or more adjustments to one or more of the performance factors to enhance performance of the web product, and facilitating, based on the recommendations, the one or more adjustments to one or more virtual knobs corresponding to the one or more performance factors to facilitate one or more modifications to one or more metrics to enhance the performance of the web product.