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公开(公告)号：US11568862B2
公开(公告)日：2023-01-31
申请号：US17036864
申请日：2020-09-29
Applicant: Cisco Technology, Inc.
Inventor： Eric Yi-Hua Chen , Keith Griffin
IPC: G10L15/183 , G10L15/06 , G10L15/18
Abstract: A system and method for training a virtual assistant to recognize and learn new context for known terms is presented. The method includes receiving a natural language input, corresponding to at least one of a desired intent and a desired entity, at a natural language processor. The method involves scoring known intents based on the natural language input to generate an intent confidence score for each known intent, and scoring known entities based on the natural language input to generate an entity confidence score for each known entity. The method involves comparing the intent confidence scores and entity confidence scores to a threshold value, and determining that the natural language input does not correspond to at least one of the known intents and the known entities based on the comparing. Finally, at least one of a new intent and a new entity are determined based on the natural language input.
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公开(公告)号：US11489682B2
公开(公告)日：2022-11-01
申请号：US17187140
申请日：2021-02-26
Applicant: Cisco Technology, Inc.
Inventor： Keith Griffin , Eric Yi-hua Chen , Daniel Victor Eskenazi
IPC: H04L12/18
Abstract: Presented herein are techniques and systems associated with generating a predicted utilization likelihood for a shared collaboration resource. Integrated resource data associated with a meeting scheduled for a shared collaboration resource is obtained and analyzed using a machine-learned predictive model. The analysis generates a predicted utilization likelihood of the shared resource. An indication of the predicted utilization likelihood is provided to an output system, such as a graphical user interface.
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公开(公告)号：US11245650B2
公开(公告)日：2022-02-08
申请号：US16895294
申请日：2020-06-08
Applicant: Cisco Technology, Inc.
Inventor： Stewart Curry , Andrew Henderson , Keith Griffin
Abstract: A method for communicating in a digital conversation is implemented on a computing device and includes: receiving an interactive contextual emoji from a first digital conversation participant to post in the digital conversation with at least a second digital conversation participant, where the interactive contextual emoji is pre-defined to indicate at least a current availability status associated with the first digital conversation participant, requesting the current availability status from a status application based on at least an indication of the interactive contextual emoji, where the status application maintains the current availability status, receiving the current availability status from the status application, and displaying the interactive contextual emoji in the digital conversation with at least an indication of the current availability status.
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公开(公告)号：US11106862B2
公开(公告)日：2021-08-31
申请号：US15663606
申请日：2017-07-28
Applicant: Cisco Technology, Inc.
Inventor： Stewart Curry , Andrew Henderson , Keith Griffin
IPC: G06F40/166 , H04L12/58 , G06F9/451 , G06Q10/10 , G06F40/106
Abstract: A communication system and related methods are described. The communication system includes a communication server computer and multiple user computers. The communication server computer maintains synchronization of multiple copies of a graphical user interface (“GUI”) presented by the multiple user computers. The GUI implements a multi-user, digital communication environment and includes a chat area where communications are organized by time and a document editing area where communications are organized by subject. The GUI enables integration of the chat area and the document editing area and allows users to communicate across multiple communication modalities seamlessly and in real time.
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公开(公告)号：US10938587B2
公开(公告)日：2021-03-02
申请号：US15361828
申请日：2016-11-28
Applicant: Cisco Technology, Inc.
Inventor： Keith Griffin , Eric Yi-hua Chen , Daniel Victor Eskenazi
IPC: H04L12/18
Abstract: Presented herein are techniques and systems associated with generating a predicted utilization likelihood for a shared collaboration resource. Integrated resource data associated with a meeting scheduled for a shared collaboration resource is obtained and analyzed using a machine-learned predictive model. The analysis generates a predicted utilization likelihood of the shared resource. An indication of the predicted utilization likelihood is provided to an output system, such as a graphical user interface.
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Patent Agency Ranking
公开(公告)号：US10931918B1
公开(公告)日：2021-02-23
申请号：US16814790
申请日：2020-03-10
Applicant: Cisco Technology, Inc.
Inventor： Keith Griffin
Abstract: The present technology pertains to a non-transitory computer readable medium comprising instructions stored thereon, the instructions effective to cause at least one processor to detect a facial recognition trigger by a device in a meeting room and present a notification in a meeting room that a camera is be to activated in order to recognize a user, wherein the meeting room is a multi-user meeting room.
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公开(公告)号：US20200045115A1
公开(公告)日：2020-02-06
申请号：US16601179
申请日：2019-10-14
Applicant: Cisco Technology, Inc.
Inventor： Keith Griffin
IPC: H04L29/08
Abstract: In one embodiment, a collaboration node prioritizes each modality of communication accessible by at least a first user and a second user based on one or more communication characteristics in a collaboration profile, monitors communication characteristics of a communication session conducted in a first modality of communication between the first user and the second user, and determines a second modality of communication accessible to the first user and the second user having a higher priority than the first modality of communication based on the collaboration profile and the communication characteristics for the communication session. The collaboration node further notifies at least one of the first user or the second user when the second modality of communication has the higher priority than the first modality of communication.
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公开(公告)号：US20190386840A1
公开(公告)日：2019-12-19
申请号：US16011221
申请日：2018-06-18
Applicant: Cisco Technology, Inc.
Inventor： Keith Griffin , John Knight Restrick, JR.
Abstract: Methods, systems and computer-readable medium are provided for implementing commands by a collaboration system on behalf of participants of an event utilizing such collaboration system. A method includes identifying participants associated with an event conducted using an online collaboration system; generating a per-participant metric for each one of the participants to generate a plurality of metrics; populating each of the plurality of metrics for a corresponding participant using data received from multiple data sources, each data source providing a particular type of data for the corresponding participant and in association with participation of the corresponding participant in the event; determining a command to be performed on behalf of one or more of the participants; determining, using the plurality of metrics, at least one target associated with the command to yield at least one identified target; and performing the command for the at least one target.
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公开(公告)号：US20190318198A1
公开(公告)日：2019-10-17
申请号：US15992013
申请日：2018-05-29
Applicant: Cisco Technology, Inc.
Inventor： Keith Griffin , Eric Chen
Abstract: Systems, methods, and devices are disclosed for training a model. Media data is separated into one or more clusters, each cluster based on a feature from a first model. The media data of each cluster is sampled and, based on an analysis of the sampled media data, an accuracy of the media data of each cluster is determined. The accuracy is associated with the feature from the first model. Based on a subset dataset of the media data being outside a threshold accuracy, the subset dataset is automatically forwarded to a crowd source service. Verification of the subset dataset is received from the crowd source service, and the verified subset dataset is added to the first model.
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公开(公告)号：US10447788B2
公开(公告)日：2019-10-15
申请号：US14618495
申请日：2015-02-10
Applicant: Cisco Technology, Inc.
Inventor： Keith Griffin
Abstract: In one embodiment, a collaboration node prioritizes each modality of communication accessible by at least a first user and a second user based on one or more communication characteristics in a collaboration profile, monitors communication characteristics of a communication session conducted in a first modality of communication between the first user and the second user, and determines a second modality of communication accessible to the first user and the second user having a higher priority than the first modality of communication based on the collaboration profile and the communication characteristics for the communication session. The collaboration node further notifies at least one of the first user or the second user when the second modality of communication has the higher priority than the first modality of communication.
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