Abstract:
Systems, methods, and devices for prompting mobile device users for feedback information using tone transmissions are provided. One device may include a network interface, a display, a microphone, and a processor in communication with the network interface, display, and microphone, where the processor is configured to execute computer executable instructions to receive, by the microphone, a tone, where the tone includes a location identifier. The processor is further configured to execute computer executable instructions to extract the location identifier from the tone, and transmit, via the network interface, a signal that includes at least a portion of the location identifier. Moreover, the processor is further configured to execute computer executable instructions to receive, via the network interface, user prompting information associated with the location identifier, and display at least a portion of the user prompting information on the display.
Abstract:
A fraud detection system can be implemented by a check processor and a financial institution. The check processor can notify the financial institution proximate to the time a check is submitted to a merchant. The financial institution can then assess whether the check is suspicious and, if suspicious, contact the account holder to confirm that the account holder actually wrote the check. The financial institution can make direct contact with the account holder to confirm that the account holder is aware of the check writing activity.