Abstract:
A voice controlled surgical system including a wireless command microphone receiving audio input, a voice control module for generating commands from the audio input received by said wireless command microphone, a detection module for generating signals indicative of a proximity of said wireless command microphone, a switch module for disabling the commands in response to one or more of the signals, and an alarm module activated in response to the one or more of the signals.
Abstract:
A system and method for managing workflow of a medical procedure, including a control and at least one detector such as a sensor, where the control interprets a user input to control the workflow of the medical procedure. The system and method include multiple input modalities and hazard mitigation measures to control the medical procedure and/or control various medical devices in an operating room.
Abstract:
A call routing and supervising system includes an input receiving customer speech from a remote location, and a voice characteristics extractor extracting voice characteristics from the customer speech, such as language/dialect/accent, age group, gender, and eigendimension coordinates. A customer service representative selector selects one or more customer service representatives based on profiles of the customer service representatives respective of customers having voice characteristics similar to the extracted voice characteristics. In other aspects, a call monitor automatically analyzes dialogue between the customer and the customer service representative, such as detected interruptions, tracked dialogue turns, and recognized key phrases indicating frustration, polity, and/or resolution characteristics of dialogue. The call monitor records performance of the customer service representative respective of customers having the voice characteristics. Automatic call rerouting and/or real-time instruction of call center personnel can also be accomplished based on analysis results.
Abstract:
A device control system including at least one device operable by the system, at least one processor, software executing on the at least one processor for receiving message data and determining a corresponding XML document type, software executing on the at least one processor for generating a XML document based on the XML document type, the XML document including the message data, software executing on the processor for packetizing the XML document, and two or more communication components, each communication component including an XML parser for parsing the XML document and extracting the message data.
Abstract:
A speech recognition and control system including a receiver for receiving an audio input, an event detector for analyzing the audio input and identifying at least one event of the audio input, a recognizer for interpreting at least a portion of the audio input, a database including a plurality of rules, and a controller for generating a control command based on the at least one event and at least one rule.
Abstract:
A constraint-based speech recognition system for use with a form-filling application employed over a telephone system is disclosed. The system comprises an input signal, wherein the input signal includes both speech input and non-speech input of a type generated by a user via a manually operated device. The system further comprises a constraint module operable to access an information database containing information suitable for use with speech recognition, and to generate candidate information based on the non-speech input and the information database, wherein the candidate information corresponds to a portion of the information. The system further comprises a speech recognition module operable to recognize speech based on the speech input and the candidate information. In an exemplary embodiment, the manually operated device is a touch-tone telephone keypad, and the information database is a lexicon encoded according to classes defined by the keys of the keypad.
Abstract:
A speech understanding system for receiving a spoken request from a user and processing the request against a knowledge base of programming information for automatically selecting a television program is disclosed. The speech understanding system includes a knowledge extractor for receiving electronic programming guide (EPG) information and processing the EPG information for creating a program database. The system also includes a speech recognizer for receiving the spoken request and translating the spoken request into a text stream having a plurality of words. A natural language processor is provided for receiving the text stream and processing the words for resolving a semantic content of the spoken request. The natural language processor places the meaning of the words into a task frame having a plurality of key word slots. A dialogue manager analyzes the task frame for determining if a sufficient number of key word slots have been filled and prompts the user for additional information for filing empty slots. The dialog manager searches the program database using the key words placed within the task frame for selecting a program, and produces a signal for selecting a television channel associated with the program.