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公开(公告)号:US11853975B1
公开(公告)日:2023-12-26
申请号:US15839757
申请日:2017-12-12
Applicant: Amazon Technologies, Inc.
Inventor: Jonathan Alan Leblang , Milo Oostergo , Kevin Crews , Collin Charles Davis , Yu-Hsiang Cheng , Aakarsh Nair , Richard Christopher Green
IPC: G06Q10/00 , G06Q10/1093 , H04L12/18 , G10L13/08 , G10L15/22 , G06F16/93 , G06F16/245 , G06F40/205 , G06F3/16
CPC classification number: G06Q10/1095 , G06F16/245 , G06F16/93 , G06F40/205 , G10L13/08 , G10L15/22 , H04L12/1818 , G06F3/16
Abstract: Systems and methods are disclosed related to determining and providing contextual information associated with a meeting based in part by parsing text from a meeting invitation or calendar entry. A voice-capturing device may receive audio data before or during a meeting that includes an invocation phrase used to invoke a voice-based functionality. A response may be generated by the voice-capturing device or an associated service provider system based on the contextual information determined from the parsed meeting invitation and/or related sources.
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公开(公告)号:US11355098B1
公开(公告)日:2022-06-07
申请号:US16219382
申请日:2018-12-13
Applicant: Amazon Technologies, Inc.
Inventor: Gary Zhong , Milo Oostergo , Cassity Barrows Queen , Aakarsh Nair , Collin Charles Davis , Yu-Hsiang Cheng
Abstract: This disclosure describes a feedback service that collects feedback for skills, or capabilities, of a virtual assistant that interacts with users, and associates the feedback with the appropriate skills. Virtual assistants interact with users via voice-enabled devices that are backed by voice-processing systems that support various skills of the virtual assistants. Due to large numbers of skills, users are unable to determine which skill is invoked during interactions with virtual assistants, and are thus unable to provide feedback for the skill. The techniques described herein include continuing a speech dialogue with a user after completion of an interaction, and requesting feedback regarding the interaction. Additionally, the techniques may include collecting contextual data for the interaction (e.g., dropped packets, latency caused by jitter, etc.). The feedback service can associate the feedback and contextual data with the particular skill used in the interaction to improve the functioning of the virtual assistant.
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公开(公告)号:US20200153646A1
公开(公告)日:2020-05-14
申请号:US16741406
申请日:2020-01-13
Applicant: Amazon Technologies, Inc.
Inventor: Jonathan Alan Leblang , Milo Oostergo , James L. Ford , Kevin Crews
Abstract: Systems and methods are provided for managing a conference call with multiple voice-enabled and voice-capturing devices, such as smart speakers. Reproduced, duplicate voice commands can cause unexpected results in a conference call. The voice commands can be determined to be received from the same conference call. A voice command for a particular voice-enabled device can be selected based on an energy level of an audio signal, event data, time data, and/or user identification.
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公开(公告)号:US10536288B1
公开(公告)日:2020-01-14
申请号:US15841016
申请日:2017-12-13
Applicant: Amazon Technologies, Inc.
Inventor: Jonathan Alan Leblang , Milo Oostergo , James L. Ford , Kevin Crews
Abstract: Systems and methods are provided for managing a conference call with multiple voice-enabled and voice-capturing devices, such as smart speakers. Reproduced, duplicate voice commands can cause unexpected results in a conference call. The voice commands can be determined to be received from the same conference call. A voice command for a particular voice-enabled device can be selected based on an energy level of an audio signal, event data, time data, and/or user identification.
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公开(公告)号:US10536287B1
公开(公告)日:2020-01-14
申请号:US15840969
申请日:2017-12-13
Applicant: Amazon Technologies, Inc.
Inventor: Jonathan Alan Leblang , Milo Oostergo , James L. Ford , Kevin Crews
Abstract: Systems and methods are provided for managing a conference call with multiple voice-enabled and voice-capturing devices, such as smart speakers. Reproduced, duplicate voice commands can cause unexpected results in a conference call. The voice commands can be determined to be received from the same conference call. A voice command for a particular voice-enabled device can be selected based on an energy level of an audio signal, event data, time data, and/or user identification.
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公开(公告)号:US10264547B1
公开(公告)日:2019-04-16
申请号:US16058662
申请日:2018-08-08
Applicant: Amazon Technologies, Inc.
Inventor: Gary Zhong , Milo Oostergo , Aakarsh Nair , Jonathan Alan Leblang , Collin Charles Davis
Abstract: Systems and methods are disclosed related to determining a likelihood that a user is present in physical proximity to one or more computing devices based on factors such as detecting the user's voice, receiving beaconing signals from a user's mobile device, location information sent from other devices, input received via a camera, and/or other input at various devices that are geographically dispersed. Based on user presence information, a system may determine whether to broadcast a notification for the user to a given device for audible or visual presentation by the device.
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公开(公告)号:US10110522B1
公开(公告)日:2018-10-23
申请号:US14570850
申请日:2014-12-15
Applicant: Amazon Technologies, Inc.
Inventor: Floor Mesters , Milo Oostergo , Ivo van Doorn
IPC: G06F3/048 , H04L12/58 , G06F3/0482 , G06F3/0484
Abstract: Functionality is disclosed herein for setting sharing options for files using a messaging client. A message interface is displayed that allows a user to compose an electronic message. While the message is being composed, the user may specify sharing options for a file, or files, associated with the message. The sharing options may specify access settings used to identify the users that are allowed to access the file through a sharing service, feedback settings that are used to indicate when feedback is expected, and expiration settings that are used to indicate when sharing of the file expires. The sharing options are communicated from the messaging client to the sharing service. The sharing service may utilize the sharing options to control the manner in which the file, or files, is shared.
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