公开(公告)号：US20190104037A1

公开(公告)日：2019-04-04

申请号：US15722746

申请日：2017-10-02

Applicant: salesforce.com, inc.

Inventor： Shauli Gal ,  Satish Raghunath ,  Kartikeya Chandrayana ,  Gabriel Tavridis ,  Kevin Wang

IPC: H04L12/26 ,  H04L12/24

CPC classification number: H04L43/16 ,  H04L41/046 ,  H04L41/064 ,  H04L41/0893 ,  H04L43/08

Abstract: A data-driven approach to network performance diagnosis and root-cause analysis is presented. By collecting and aggregating data attribute values across multiple components of a content delivery system and comparing against baselines for points of inspection, network performance diagnosis and root-cause analysis may be prioritized based on impact on content delivery. Recommended courses of action may be determined and provided based on the tracked network performance analysis at diagnosis points.