公开(公告)号：US20190156261A1

公开(公告)日：2019-05-23

申请号：US16316673

申请日：2017-07-06

Applicant: PANASONIC INTELLECTUAL PROPERTY MANAGEMENT CO. LTD.

Inventor： Kouhei NISHINO ,  Tetsurou KAKIZAWA

IPC: G06Q10/06 ,  G06K9/00

Abstract: It is possible to reasonably perform a task for improving the store operation by presenting information required for improving a store operation to a user. A camera which is a facility capturing device provided for each of a plurality of stores as facilities, a recording server, a management server, and a transmission server, and a user terminal are provided. The recording server, the management server, and the transmission server constitute a cloud computer system. The transmission server transmits information regarding an evaluation result of each policy in the store and an area image corresponding to an attention point on a calendar, to the user terminal. The management server acquires instruction information and report information regarding a work in the store and the evaluation information from the transmission server, and manages status information regarding a progress status for a work instruction.

公开(公告)号：US20170257604A1

公开(公告)日：2017-09-07

申请号：US15601091

申请日：2017-05-22

Applicant: PANASONIC INTELLECTUAL PROPERTY MANAGEMENT CO., LTD.

Inventor： Hirofumi FUJII ,  Kazuhiko IWAI ,  Tetsurou KAKIZAWA ,  Kosuke HOSOI ,  Marie KUWAHARA ,  Kazuma YOSHIDA

IPC: H04N7/18 ,  G06K9/32 ,  G06T11/00 ,  G06Q30/02 ,  H04N5/232 ,  G06K9/00

CPC classification number: H04N7/183 ,  G06K9/00369 ,  G06K9/00771 ,  G06K9/3233 ,  G06Q30/02 ,  G06T11/00 ,  H04N5/23216 ,  H04N5/23293 ,  H04N7/18

Abstract: A monitoring apparatus includes a processor, wherein the monitoring apparatus images a monitoring area and outputs a moving image of the monitoring area, and the processor detects all persons appearing in the moving image, performs mask processing of changing inner portions of outlines of all persons into translucent mask images, and superposes the mask images on a background image, to generate a mask-processed moving image, and outputs the mask-processed moving image to a browsing apparatus through a network.

公开(公告)号：US20150127485A1

公开(公告)日：2015-05-07

申请号：US14529226

申请日：2014-10-31

Applicant: PANASONIC INTELLECTUAL PROPERTY MANAGEMENT CO., LTD.

Inventor： Tetsurou KAKIZAWA ,  Kazuhiko IWAI

IPC: G06Q30/06 ,  G06K9/00

CPC classification number: G06Q30/0613 ,  G06K9/00771

Abstract: A customer management device for managing states of customers visiting a commercial establishment that provides articles or services to the customers in response to orders from the customers, includes: a first image obtainer that obtains customer images of customers captured at some point from when the customers enter the commercial establishment till when the customers go through reception procedures; a second image obtainer that obtains customer images of customers captured at least either when the customers receive the articles or services or when the customers make payment; a customer information manager that, based on the customer images obtained by the first image obtainer and the second image obtainer, generates and manages customer information relating to customers in a state of waiting for provision of the articles or services; and a customer information provider that provides a user with the customer information managed by the customer information manager.

Abstract translation: 用于管理访问商业机构的顾客的状态的客户管理装置，其响应于客户的订单向客户提供文章或服务，包括：第一图像获取器，其从客户进入的某个时刻获取客户的图像 商业机构，直到客户通过接待程序; 第二图像获取器，其获得客户至少在客户接收到文章或服务时或者客户付款时获取的客户图像; 客户信息管理者，基于由第一图像获取器和第二图像获取器获得的客户图像，在等待提供物品或服务的状态下生成和管理与客户有关的客户信息; 以及向用户提供由客户信息管理器管理的客户信息的客户信息提供者。