公开(公告)号：US20210390039A1

公开(公告)日：2021-12-16

申请号：US17355097

申请日：2021-06-22

Applicant: CISCO TECHNOLOGY, INC.

Inventor： Nelson Rodrigues ,  Santiago Alessandri ,  Sergio Freitas ,  Ricardo V. Oliveira

IPC: G06F11/36 ,  H04L12/26

Abstract: Techniques for scheduled tests for endpoint agents are disclosed. In some embodiments, a system/process/computer program product for providing scheduled tests for endpoint agents includes receiving a test configuration for scheduled tests that includes a set of conditions for dynamically selecting endpoint agents that match the set of conditions in the test configuration, wherein a plurality of endpoint agents are deployed to a plurality of endpoint devices; identifying one or more of the plurality of endpoint agents that match the set of conditions in the test configuration; assigning the scheduled tests associated with the test configuration to the matching endpoint agents for execution of the scheduled tests based on the test configuration, wherein test results are based on the scheduled tests executed on each of the matching endpoint agents for monitoring network activity; and receiving uploaded results of the scheduled tests executed on the matching endpoint agents, wherein the uploaded results of the scheduled tests executed on the matching endpoint agents are processed for generating graphical visualizations and/or alerts of the monitored network activity.

公开(公告)号：US12218819B1

公开(公告)日：2025-02-04

申请号：US18103721

申请日：2023-01-31

Applicant: Cisco Technology, Inc.

Inventor： Ioannis Georgalis ,  Alexander Camille Cruz Farmer ,  Nicholas Stuart Hutchinson ,  Efstathios Souris ,  Ricardo V. Oliveira

IPC: H04L43/50 ,  H04L43/062 ,  H04L43/0811

Abstract: In one embodiment, an example process herein may comprise: monitoring real-time user traffic activity; determining a set of one or more current servers corresponding to the real-time user traffic activity; associating the real-time user traffic activity to one or more user processes; mapping the one or more user processes to a particular application; and configuring one or more tests directed to the set of one or more current servers for the particular application.

公开(公告)号：US12184471B2

公开(公告)日：2024-12-31

申请号：US18220645

申请日：2023-07-11

Applicant: Cisco Technology, Inc.

Inventor： Ricardo V. Oliveira ,  Matias Fontanini

IPC: H04L41/046 ,  H04L41/12 ,  H04L43/045 ,  H04L43/50

Abstract: Techniques for performing traffic outage detection in the Internet are disclosed. In some embodiments, a system, process, and/or computer program product for traffic outage detection in the Internet includes deploying a plurality of agents and a plurality of tests to be executed by the deployed agents; collecting path trace data from the plurality of agents to identify one or more terminal events; and detecting a network outage based on the one or more terminal events.

公开(公告)号：US11899568B2

公开(公告)日：2024-02-13

申请号：US17750253

申请日：2022-05-20

Applicant: Cisco Technology, Inc.

Inventor： Arash Molavi Kakhki ,  Ricardo V. Oliveira ,  Matias Fontanini ,  John Moeses Ercia Bauan ,  Dhirendra Kumar Sinha ,  Rinaldo Buratti

IPC: G06F11/36 ,  H04L67/75 ,  H04L43/04 ,  H04L41/0677

CPC classification number: G06F11/3688 ,  H04L41/0677 ,  H04L43/04 ,  H04L67/75

Abstract: In one embodiment, a device obtains test results for tests targeted at a web application, the tests performed by a plurality of agents. The device maps a portion of the test results to a component of the web application based on identifying information within the portion of the test results. The device makes, based on the portion of the test results that are mapped to the component of the web application, a determination that the component of the web application is experiencing an outage. In one embodiment, the device causes, based on the determination that the component of the web application is experiencing the outage, a mitigation action for the outage.

公开(公告)号：US20230033521A1

公开(公告)日：2023-02-02

申请号：US17877652

申请日：2022-07-29

Applicant: Cisco Technology, Inc.

Inventor： Ricardo V. Oliveira ,  Nelson Jorge Silva Rodrigues ,  Prabhnit Singh ,  Victor Orlov ,  Florent Patrick Jean Garit

IPC: H04L41/22 ,  H04L43/045 ,  H04L41/0681 ,  H04L43/16

Abstract: In one embodiment, a method comprises: obtaining a plurality of results for a corresponding plurality of independent tests performed on a corresponding plurality of services in a computer network, the plurality of results comprising one or more determined pathways through the computer network; determining a specified subset selection regarding the plurality of results, the specified subset selection corresponding to at least two independent service-related tests; combining a portion of the plurality of results into an aggregated results subset according to the specified subset selection; generating a graphical representation visualization of the aggregated results subset, the graphical representation visualization illustrating a plurality of specific pathways through the computer network corresponding to the aggregated results subset; and providing, to a graphical user interface, the graphical representation visualization of the aggregated results subset, the graphical user interface providing for further specification of the specified subset selection regarding the plurality of results.

公开(公告)号：US11509552B2

公开(公告)日：2022-11-22

申请号：US17066322

申请日：2020-10-08

Applicant: Cisco Technology, Inc.

Inventor： Thomas Haddow ,  Ricardo V. Oliveira

IPC: H04L43/045 ,  H04L41/14 ,  H04L41/12 ,  H04L41/0253

Abstract: Techniques for application aware device monitoring correlation and visualization are disclosed. In some embodiments, a system, a process, and/or a computer program product for providing application aware device monitoring includes collecting network layer information from one or more agents utilizing a plurality of tests; collecting device layer information from the one or more agents deployed to monitor a plurality of devices in a network computing environment; correlating the network layer information and the device layer information; and generating a graphical visualization based on the correlated network layer and device layer information (e.g., an alert, report, and/or a graphical visualization can be provided based on the correlated network layer and device layer information to facilitate root cause detection for application performance issues).

公开(公告)号：US11388292B2

公开(公告)日：2022-07-12

申请号：US17037379

申请日：2020-09-29

Applicant: Cisco Technology, Inc.

Inventor： Joao Antunes ,  Ricardo V. Oliveira

IPC: H04M7/00 ,  H04L65/80 ,  H04L65/65

Abstract: Techniques for monitoring Voice-over-IP (VoIP) network services over the Internet are disclosed. In some embodiments, a system, process, and/or computer program product for monitoring and/or troubleshooting VoIP network services over the Internet includes performing VoIP call initiation testing using a source agent and a target agent; performing synthetic VoIP call quality testing using the source agent and the target agent over the Internet; and generating a report based on the VoIP call initiation testing and the synthetic VoIP call quality testing over the Internet.

公开(公告)号：US11356564B2

公开(公告)日：2022-06-07

申请号：US17037379

申请日：2020-09-29

Applicant: Cisco Technology, Inc.

Inventor： Joao Antunes ,  Ricardo V. Oliveira

IPC: H04M7/00 ,  H04L65/80 ,  H04L65/65

Abstract: Techniques for monitoring Voice-over-IP (VoIP) network services over the Internet are disclosed. In some embodiments, a system, process, and/or computer program product for monitoring and/or troubleshooting VoIP network services over the Internet includes performing VoIP call initiation testing using a source agent and a target agent; performing synthetic VoIP call quality testing using the source agent and the target agent over the Internet; and generating a report based on the VoIP call initiation testing and the synthetic VoIP call quality testing over the Internet.