公开(公告)号：US20230128567A1

公开(公告)日：2023-04-27

申请号：US17507043

申请日：2021-10-21

Applicant: Cisco Technology, Inc.

Inventor： Grégory Mermoud ,  Jean-Philippe VASSEUR ,  Vinay Kumar KOLAR ,  Pierre-André SAVALLE

IPC: H04L12/751 ,  H04L12/24

Abstract: In one embodiment, a device computes an efficiency metric regarding ingestion of telemetry data from a particular portion of a network by a predictive routing engine used to make predictive routing decisions for that portion of the network. The device makes a comparison between the efficiency metric and one or more control rules. The device determines, based on the comparison, whether ingestion of the telemetry data from the particular portion of the network by the predictive routing engine should be disabled. The device causes the predictive routing engine to stop ingesting telemetry data from the particular portion of the network.

公开(公告)号：US20220377005A1

公开(公告)日：2022-11-24

申请号：US17327927

申请日：2021-05-24

Applicant: Cisco Technology, Inc.

Inventor： Jean-Philippe Vasseur ,  Vinay Kumar KOLAR ,  Grégory MERMOUD ,  Pierre-André SAVALLE

IPC: H04L12/751 ,  H04L12/24 ,  G06N20/00 ,  G06N5/04

Abstract: In one embodiment, a device obtains data regarding routing decisions made by a machine learning-based predictive routing engine for a network. The device determines, based on the data regarding the routing decisions, a behavior of the machine learning-based predictive routing engine. The device compares the behavior of the machine learning-based predictive routing engine to a behavioral policy for the machine learning-based predictive routing engine. The device adjusts operation of the machine learning-based predictive routing engine, when the behavior of the machine learning-based predictive routing engine violates the behavioral policy.

公开(公告)号：US20250150377A1

公开(公告)日：2025-05-08

申请号：US18388016

申请日：2023-11-08

Applicant: Cisco Technology, Inc.

Inventor： Jean-Philippe VASSEUR ,  Grégory MERMOUD ,  Pierre-André SAVALLE ,  Eduard SCHORNIG

IPC: H04L43/50 ,  H04L41/0631

Abstract: In one implementation, a device receives feedback from a user regarding an output of a large language model-based troubleshooting agent for a network that the large language model-based troubleshooting agent generates in response to an input request from the user. The device determines a network scenario associated with the input request and the output. The device causes, based on the feedback, the network scenario to be replicated in a test network. The device updates the large language model-based troubleshooting agent in part by using the large language model-based troubleshooting agent to assess the network scenario in the test network.

公开(公告)号：US20250150321A1

公开(公告)日：2025-05-08

申请号：US18386837

申请日：2023-11-03

Applicant: Cisco Technology, Inc.

Inventor： Grégory Mermoud ,  Pierre-André SAVALLE ,  Jean-Philippe VASSEUR ,  Eduard SCHORNIG

IPC: H04L41/0631 ,  H04L41/16 ,  H04L41/5009

Abstract: In one implementation, a device receives an input request for a large language model-based network troubleshooting agent regarding an issue in a network. The large language model-based network troubleshooting agent performs a lookup of a recipe based on the input request, wherein the recipe comprises contextual information for the issue. The device generates, by the large language model-based network troubleshooting agent, a prompt for a large language model based on the input request and on the recipe. The device provides, by the large language model-based network troubleshooting agent, the prompt to the large language model to troubleshoot the issue in the network.

公开(公告)号：US20240388513A1

公开(公告)日：2024-11-21

申请号：US18197488

申请日：2023-05-15

Applicant: Cisco Technology, Inc.

Inventor： Jean-Philippe Vasseur ,  Grégory MERMOUD ,  Eduard SCHORNIG ,  Pierre-André SAVALLE ,  Michal Wladyslaw GARCARZ

IPC: H04L41/5067 ,  H04L41/147 ,  H04L41/16

Abstract: In one embodiment, a device maps network addresses associated with a user to a plurality of geographical locations, at least one of which is an office location of an enterprise. The device obtains quality of experience metrics for an online application accessed by the user. The device makes, based on the quality of experience metrics, a determination as to whether the office location of the enterprise would afford better application experience to the user. The device provides an indication of the determination for display.

公开(公告)号：US20230018772A1

公开(公告)日：2023-01-19

申请号：US17379586

申请日：2021-07-19

Applicant: Cisco Technology, Inc.

Inventor： Vinay Kumar Kolar ,  Jean-Philippe VASSEUR ,  Grégory MERMOUD ,  Pierre-André SAVALLE

IPC: H04L12/725 ,  H04L12/24

Abstract: In one embodiment, a device obtains telemetry data for network paths to a plurality of servers for an online application. The telemetry data includes application experience metrics based on feedback provided by users of the online application. The device decomposes the telemetry data for the network paths from different vantage points. The device also identifies, using the decomposed telemetry data, a particular endpoint of the online application as a cause of application experience degradation for the online application. The device provides an alert indicative of the particular endpoint of the online application being the cause of quality of experience degradation for the online application.

公开(公告)号：US20230010641A1

公开(公告)日：2023-01-12

申请号：US17368110

申请日：2021-07-06

Applicant: Cisco Technology, Inc.

Inventor： Jean-Philippe Vasseur ,  Grégory MERMOUD ,  Vinay Kumar KOLAR ,  Pierre-André SAVALLE

IPC: H04L12/24

Abstract: In one embodiment, a device obtains an indication of a network event predicted by a routing engine for a network. The device initiates monitoring of one or more network paths associated with the network event, to determine one or more states of the network. The device makes a comparison between the one or more states of the network and a set of one or more constraints. The device provides a prediction cancelation notification to the routing engine, based on the comparison.

公开(公告)号：US20220353181A1

公开(公告)日：2022-11-03

申请号：US17242708

申请日：2021-04-28

Applicant: Cisco Technology, Inc.

Inventor： Jean-Philippe Vasseur ,  Grégory MERMOUD ,  Vinay Kumar KOLAR ,  Pierre-André SAVALLE

IPC: H04L12/721 ,  H04L12/26

Abstract: In one embodiment, a device obtains behavioral metrics for application traffic in a network for a plurality of applications. The device identifies a first application and a second application from among the plurality of applications as fate sharing applications, based on a correlation between the behavioral metrics for their application traffic. The device generates a configuration change for the network that would prevent the first application and the second application from being fate sharing applications, when application traffic for the first application negatively affects the behavioral metrics for the application traffic of the second application. The device causes the configuration change to be implemented in the network.

公开(公告)号：US20250158895A1

公开(公告)日：2025-05-15

申请号：US18388242

申请日：2023-11-09

Applicant: Cisco Technology, Inc.

Inventor： Grégory Mermoud ,  Pierre-André SAVALLE ,  Grégoire MAGENDIE ,  Jean-Philippe VASSEUR ,  Eduard SCHORNIG

IPC: H04L41/16 ,  H04L41/22

Abstract: In one implementation, a device uses a large language model-based agent to complete a task with respect to a computer network. The device makes an evaluation of an action taken by the large language model-based agent to complete the task. The device selects, based in part on the evaluation, a set of allowed actions that the large language model-based agent is allowed to perform to complete the task. The device updates the large language model-based agent with an indication of the set of allowed actions that it is allowed to perform to complete the task.

公开(公告)号：US20250150364A1

公开(公告)日：2025-05-08

申请号：US18386900

申请日：2023-11-03

Applicant: Cisco Technology, Inc.

Inventor： Jean-Philippe Vasseur ,  Eduard SCHORNIG ,  Pierre-André SAVALLE ,  Grégory MERMOUD

IPC: H04L41/5054 ,  G06F40/284 ,  H04L41/5074

Abstract: In one implementation, a device performs, using a using a large language model-based troubleshooting agent, troubleshooting of a plurality of issues in a network indicated by a plurality of support tickets opened by users of the network. The device aggregates, based on results of the troubleshooting, the plurality of support tickets into a master support ticket. The device obtains a resolution to the master support ticket from a support engineer. The device uses the resolution to the master support ticket in conjunction with the large language model-based troubleshooting agent to troubleshoot a new support ticket.