公开(公告)号：US20240388496A1

公开(公告)日：2024-11-21

申请号：US18197426

申请日：2023-05-15

Applicant: Cisco Technology, Inc.

Inventor： Michal Wladyslaw Garcarz ,  Eduard SCHORNIG ,  Jean-Philippe VASSEUR ,  Pierre-André SAVALLE ,  Grégory MERMOUD

IPC: H04L41/0631 ,  H04L41/12 ,  H04L41/22

Abstract: In one embodiment, a device initiates, using a chaos engineering tool, performance of randomized actions in a network via which an online application is accessible. The device obtains telemetry data from the network. The device computes correlations between the telemetry data and the randomized actions. The device uses the correlations to determine a root cause of an event in the network with respect to the online application.

公开(公告)号：US20250150377A1

公开(公告)日：2025-05-08

申请号：US18388016

申请日：2023-11-08

Applicant: Cisco Technology, Inc.

Inventor： Jean-Philippe VASSEUR ,  Grégory MERMOUD ,  Pierre-André SAVALLE ,  Eduard SCHORNIG

IPC: H04L43/50 ,  H04L41/0631

Abstract: In one implementation, a device receives feedback from a user regarding an output of a large language model-based troubleshooting agent for a network that the large language model-based troubleshooting agent generates in response to an input request from the user. The device determines a network scenario associated with the input request and the output. The device causes, based on the feedback, the network scenario to be replicated in a test network. The device updates the large language model-based troubleshooting agent in part by using the large language model-based troubleshooting agent to assess the network scenario in the test network.

公开(公告)号：US20250150356A1

公开(公告)日：2025-05-08

申请号：US18386809

申请日：2023-11-03

Applicant: Cisco Technology, Inc.

Inventor： Pierre-André Savalle ,  Jean-Philippe VASSEUR ,  Eduard SCHORNIG ,  Grégory MERMOUD

IPC: H04L41/16 ,  H04L41/22

Abstract: In one implementation, a device receives a prompt for input to a large language model of a troubleshooting agent for a computer network. The device generates, using the troubleshooting agent, an intermediate answer by inputting the prompt to the large language model. The device identifies a hyperlink to a view associated with the intermediate answer and provided by an online application associated with administration of the computer network. The device provides the hyperlink in conjunction with the intermediate answer for display.

公开(公告)号：US20250150321A1

公开(公告)日：2025-05-08

申请号：US18386837

申请日：2023-11-03

Applicant: Cisco Technology, Inc.

Inventor： Grégory Mermoud ,  Pierre-André SAVALLE ,  Jean-Philippe VASSEUR ,  Eduard SCHORNIG

IPC: H04L41/0631 ,  H04L41/16 ,  H04L41/5009

Abstract: In one implementation, a device receives an input request for a large language model-based network troubleshooting agent regarding an issue in a network. The large language model-based network troubleshooting agent performs a lookup of a recipe based on the input request, wherein the recipe comprises contextual information for the issue. The device generates, by the large language model-based network troubleshooting agent, a prompt for a large language model based on the input request and on the recipe. The device provides, by the large language model-based network troubleshooting agent, the prompt to the large language model to troubleshoot the issue in the network.

公开(公告)号：US20240388513A1

公开(公告)日：2024-11-21

申请号：US18197488

申请日：2023-05-15

Applicant: Cisco Technology, Inc.

Inventor： Jean-Philippe Vasseur ,  Grégory MERMOUD ,  Eduard SCHORNIG ,  Pierre-André SAVALLE ,  Michal Wladyslaw GARCARZ

IPC: H04L41/5067 ,  H04L41/147 ,  H04L41/16

Abstract: In one embodiment, a device maps network addresses associated with a user to a plurality of geographical locations, at least one of which is an office location of an enterprise. The device obtains quality of experience metrics for an online application accessed by the user. The device makes, based on the quality of experience metrics, a determination as to whether the office location of the enterprise would afford better application experience to the user. The device provides an indication of the determination for display.

公开(公告)号：US20240039838A1

公开(公告)日：2024-02-01

申请号：US17877923

申请日：2022-07-30

Applicant: Cisco Technology, Inc.

Inventor： Michal Wladyslaw Garcarz ,  Jean-Philippe VASSEUR ,  Eduard SCHORNIG ,  Grégory MERMOUD ,  Vinay Kumar KOLAR

IPC: H04L45/302 ,  H04L45/02 ,  H04L41/22

CPC classification number: H04L45/302 ,  H04L45/08 ,  H04L41/22

Abstract: In one embodiment, a device discovers one or more network interfaces that an endpoint in a local network could use to access an online application. The device identifies a plurality of connectivity options available to the endpoint to access the online application via an external network. The device makes a prediction that a path that comprises a particular connectivity option from among the plurality of connectivity options and a particular network interface from among the one or more network interfaces will provide an optimal quality of experience metric associated with the online application. The device causes the endpoint to use the path to connect to the online application.