公开(公告)号：US11238099B2

公开(公告)日：2022-02-01

申请号：US16116825

申请日：2018-08-29

Applicant: BEIJING BAIDU NETCOM SCIENCE AND TECHNOLOGY CO., LTD.

Inventor： Jingjing Zhang ,  Ke Sun ,  Ju Wang

IPC: G06F16/00 ,  G06F16/9032 ,  G06K9/62 ,  G06F16/9038 ,  G06Q30/02 ,  G06F16/332

Abstract: The present disclosure provides a method and a device for obtaining an answer, and a computer device. The method includes: receiving a question entered by a user; obtaining one or more first key information points in the question entered by the user according one or more preset word slots; asking the user about core question points through dialogue according to the one or more first key information points; obtaining answers entered by the user for the core question points; obtaining one or more second key information points in the answers entered by the user according to the one or more preset word slots; performing a retrieving in a question and answer library according to the one or more first key information points and the one or more second key information points to obtain an answer to the question entered by the user; and presenting the answer obtained to the user.

公开(公告)号：US10977578B2

公开(公告)日：2021-04-13

申请号：US16006213

申请日：2018-06-12

Applicant: BEIJING BAIDU NETCOM SCIENCE AND TECHNOLOGY CO., LTD.

Inventor： Ke Sun ,  Shiqi Zhao ,  Dianhai Yu ,  Haifeng Wang

IPC: G06N20/00 ,  G06F7/14 ,  G06N5/04 ,  G06F40/30 ,  G06N3/00

Abstract: A conversation processing method and apparatus based on artificial intelligence, a device and a computer-readable storage medium. The disclosure embodiments, enable the user feedback information provided by conversation service conducted by the user to model conversation understanding system, then according to the user feedback information, perform adjustment processing for a service state of the model conversation understanding system, to obtain an adjustment state of the model conversation understanding system so that it is possible to execute the conversation service with the model conversation understanding system, based on the adjustment state. Since a fault-tolerant and fault-correcting mechanism is provided, it is possible to adjust the understanding capability of the model conversation understanding system in real time and thereby effectively improve the reliability of conversation by collecting the user's user feedback information, and then adjusting the service state of the model conversation understanding system in time based on the user feedback information.

公开(公告)号：US10977317B2

公开(公告)日：2021-04-13

申请号：US16313206

申请日：2016-08-24

Applicant: BEIJING BAIDU NETCOM SCIENCE AND TECHNOLOGY CO., LTD.

Inventor： Ke Sun ,  Shuqi Sun

IPC: G06F16/30 ,  G06F16/906 ,  G06F16/31 ,  G06F16/33 ,  G06F16/9538

Abstract: The present disclosure discloses a search result displaying method and an apparatus. The method includes: obtaining a plurality of webpages according to a search request of a user, and performing proper noun recognition and word segmentation processing on a title of each webpage to obtain part-of-speech and extended information corresponding to a word segmentation result; determining core information of each webpage according to the part-of-speech and extended information corresponding to the word segmentation result; selecting webpages matching the search request from the plurality of webpages based on the core information of each webpage; and performing cluster analysis on the webpages matching the search request to generate a search result, and displaying the searching result to the user.