Abstract:
Multiple instances of an incoming call in a unified communication system capable of communicating through multiple networks are provided to devices and/or applications associated with the called party. Upon acceptance or a global rejection of the incoming call through one of the end devices/applications, the remainder are provided a cancellation notice for the forked call request that includes information associated with which end device took the action, what type of action was taken, whether the action was based on automatic policy implementation.
Abstract:
Multiple instances of an incoming call in a unified communication system capable of communicating through multiple networks are provided to devices and/or applications associated with the called party. Upon acceptance or a global rejection of the incoming call through one of the end devices/applications, the remainder are provided a cancellation notice for the forked call request that includes information associated with which end device took the action, what type of action was taken, whether the action was based on automatic policy implementation.
Abstract:
Architecture for enabling identification of a call party's representative during calls on behalf of the call party. The call representative is delegated to initiate or answer an IP call on behalf of the call party. An IP-telephony component initiates or answers the IP call by the call representative on behalf of the call party. The IP-telephony component can be an IP telephone, or any other suitable IP calling interface. An identification component presents a representation notification identifying the call representative to a connected call party. The representation notification can be displayed on a caller ID display on an IP phone, or can be displayed on a user interface of the personal computing device, for example. The calls can be point-to-point IP calls with a single participant, or can be conference calls with multiple participants, and can be performed with one or more suitable protocols.
Abstract:
Architecture for seamless role switching in application sharing. A multipoint control unit (MCU) can be used for connecting multiple clients over a network. An application sharing component establishes an application sharing session over the MCU, and application content is exchanged from a sharer client to one or more viewer clients. Each client can communicate a media connection preference to the session. Client sharer and viewer roles are defined during creation of the application sharing session. A client can seamlessly switch roles during the session from a viewer to a sharer, and vice-versa, so that different application content can be shared to the session viewers. The session can be restricted to only one sharer so that the viewing clients view one sharer client at a time.
Abstract:
Architecture for seamless role switching in application sharing. A multipoint control unit (MCU) can be used for connecting multiple clients over a network. An application sharing component establishes an application sharing session over the MCU, and application content is exchanged from a sharer client to one or more viewer clients. Each client can communicate a media connection preference to the session. Client sharer and viewer roles are defined during creation of the application sharing session. A client can seamlessly switch roles during the session from a viewer to a sharer, and vice-versa, so that different application content can be shared to the session viewers. The session can be restricted to only one sharer so that the viewing clients view one sharer client at a time.
Abstract:
Subscribers and endpoints of enhanced multimodal communication systems are enabled to direct call requests and escalations during an existing conversation based on capabilities of endpoints. A list of communication mode/endpoint identifiers are exchanged when a conversation is established, enabling the endpoints to direct requests to for particular communication modes to endpoints capable of facilitating the communication mode at any point during the conversation. Additional capabilities/endpoints are added to the list through updates during the conversation.
Abstract:
In one embodiment, a user paired controller communication device may pair with a user paired server communication device. The user paired controller communication device may direct the user paired server communication device to execute a first mode communication session of a multimodal conversation, such as a voice session. The user paired controller communication may execute a second mode communication session of the multimodal conversation, such as an instant messaging session.
Abstract:
Communication requests added to a conversation are routed directly to a user without following the pre-configured routing rules for the user during a breakthrough period. The breakthrough period may last for the duration of the conversation or for some other period of time. A conversation may be initiated using any supported type of communication. For example, if a user initially sets up an IM conversation with a remote user, then when a voice call is made to the user from the remote user, the voice call is routed directly to the user without applying the routing rules that are configured for the user. Once the breakthrough period has elapsed, the routing rules become active again and are applied to communications received from the remote user that are directed to the user.
Abstract:
Embodiments respond to a position inference request from a computing device to determine a location of a computing device. The position inference request received from the computing device identifies a set of beacons observed by the computing device. A geographic area is estimated in which the computing device is located using the set of beacons. At least one location method is selected to identify a location of the computing device within the geographic area. In some cases two or more location methods may be employed and their results combined using, for example, a weighting function. The location of the computing device is determined within the geographic area using the set of beacons and the selected location method(s). The location that is determined is communicated to the computing device.
Abstract:
Embodiments order observed beacons based on relative signal strength to create a correspondence between beacon sets and positions. A computing device such as a mobile device provides a positioned observation including a plurality of observed beacons and a position of the mobile device during observation. The observed beacons are ordered based on quality indicators such as signal strength relative to each other. A set of the beacons are selected based on the ordering (e.g., the beacons with the strongest signal strength are selected in order). The position of the observing mobile device is associated with the beacon set to enable location inference for other devices providing observations including the same beacon set.