公开(公告)号：US20210319882A1

公开(公告)日：2021-10-14

申请号：US16946660

申请日：2020-06-30

Applicant: salesforce.com, inc.

Inventor： Nadeem Ahmed ,  Andrew M. Garner ,  Zak Ahmed ,  Sameer K. Bhatia

IPC: G16H40/20 ,  G16H10/60 ,  G16H50/30 ,  G16H20/00

Abstract: Systems and methods for performing health assessment may include a database system implemented using a server system, the database system configurable to cause: obtaining, from a database, data identifying a plurality of cancelled health-related appointments for a plurality of patient records stored in the database, the cancelled health-related appointments being associated with a shared health event; identifying one or more treatments associated with each cancelled health related appointment; for each cancelled health related appointment, categorizing the identified one or more treatments into any one of a plurality of risk categories ranging from a lowest risk to a highest risk; storing or updating one or more data objects in the database to identify the categorized one or more treatments in association with the patient records; assessing each patient record based on the risk category of the associated categorized one or more treatments and based on medical history data stored in the patient record; and communicating assessment data identifying assessment of each patient record to an appointment scheduling system implemented using a server system, the appointment scheduling system configurable to engage the plurality of patients for return appointments.