公开(公告)号：US12020039B2

公开(公告)日：2024-06-25

申请号：US17410398

申请日：2021-08-24

Applicant: salesforce.com, inc.

Inventor： Federico Ariel Piagentini ,  Santiago Vacas

IPC: G06F9/00 ,  G06F8/60 ,  G06F9/24 ,  G06F9/445 ,  G06F15/177

CPC classification number: G06F9/445 ,  G06F8/60

Abstract: Methods, apparatuses, and computer program products are described. An application server may create a compute instance associated with a pool of compute instances. The application server may select, based on one or more operation usage metrics that may indicate operations previously performed by compute instances in the pool of compute instances, a set of initialization operations from a plurality of available initialization operations. The application server may retrieve, at the compute instance, the set of initialization operations based on the selecting. The application server may perform the set of initialization operations with the compute instance as part of a compute instance warmup process in response to the compute instance being created. The application server may indicate the compute instance as an available compute instance in the pool of compute instances based on the compute instance warmup process.

公开(公告)号：US20230066698A1

公开(公告)日：2023-03-02

申请号：US17410398

申请日：2021-08-24

Applicant: salesforce.com, inc.

Inventor： Federico Ariel Piagentini ,  Santiago Vacas

IPC: G06F9/445 ,  G06F8/60

Abstract: Methods, apparatuses, and computer program products are described. An application server may create a compute instance associated with a pool of compute instances. The application server may select, based on one or more operation usage metrics that may indicate operations previously performed by compute instances in the pool of compute instances, a set of initialization operations from a plurality of available initialization operations. The application server may retrieve, at the compute instance, the set of initialization operations based on the selecting. The application server may perform the set of initialization operations with the compute instance as part of a compute instance warmup process in response to the compute instance being created. The application server may indicate the compute instance as an available compute instance in the pool of compute instances based on the compute instance warmup process.

公开(公告)号：US20230065188A1

公开(公告)日：2023-03-02

申请号：US17465483

申请日：2021-09-02

Applicant: salesforce.com, inc.

Inventor： Federico Ariel Piagentini ,  Santiago Vacas ,  Tomás Christian Fox ,  Ashley Carrington Simons

IPC: G06F11/07 ,  G06N5/02

Abstract: A method of an automatic support service that includes receiving a request for additional assistance for an error from a user interface, retrieving error information from a logging system for the error, generating an error information collection interface, in response to the request, populating the error information collection interface with the error information from the logging system, sending the error information collection interface to be displayed to the user by the user interface, and receiving additional error information from the user via the error information collection interface.

公开(公告)号：US10963371B1

公开(公告)日：2021-03-30

申请号：US16590414

申请日：2019-10-02

Applicant: salesforce.com, inc.

Inventor： Mariano Edgardo De Sousa Bispo ,  Evangelina Martinez Ruiz Moreno ,  Federico Balbi ,  Santiago Vacas

IPC: G06F9/44 ,  G06F11/36

Abstract: Disclosed herein are system, method, and computer program product embodiments providing a testing integration and automation system. An embodiment operates by receiving a component selection of a set of one or more components of the computing program for testing from a testing interface. A test procedure for testing a new component for the computing program with the selected one or more components of the set is identified. A selection of a runtime environment in which to test the new component and the computing program is received from the testing interface. The test procedure is executed in the selected runtime environment to generate testing results. The testing results of the executing the test procedure in the selected runtime environment are provided via the testing interface.