公开(公告)号：US20220014486A1

公开(公告)日：2022-01-13

申请号：US17127375

申请日：2020-12-18

Applicant: Salesforce.com, inc.

Inventor： Nate BOTWICK ,  Anh KHUC ,  Ben CRONIN ,  Matt CHAN ,  Chris MASTERSON ,  Dave ENGELBERG ,  Diana BERLIN ,  Merwan HADE ,  John BROCK ,  Andy CHUNG ,  Justin EDMUND ,  Norris LEE

IPC: H04L12/58 ,  G06F3/0488 ,  G06Q10/10

Abstract: Disclosed herein are system, method, and computer program product embodiments for sharing of collaborative documents with users via instant messaging. In one aspect, a collaborative application is configured to display one or more user interfaces associated with a collaborative application that allows a user to engage in a real-time chat between and among one or more users. The collaborative application may also present one or more user interfaces that allow the user to select one or more references of collaborative documents stored at a remote document datastore, and then share these references of collaborative documents with one or more users in the real-time chat. In one example, these references may be represented in real-time chat as a user interface element that visually present the collaborative document title and associated collaborative document pictogram or icon.

公开(公告)号：US20220012236A1

公开(公告)日：2022-01-13

申请号：US17373344

申请日：2021-07-12

Applicant: salesforce.com, inc.

Inventor： James HARRISON ,  Yang SU ,  Bryan KANE ,  Youdong ZHANG ,  ANH KHUC ,  DAN WILLHITE ,  Matt CHAN ,  Nate BOTWICK ,  Michael MACHADO

IPC: G06F16/242 ,  G06F16/23 ,  G06F16/25 ,  G06N20/10 ,  G06N20/20

Abstract: Described herein is a method, system, and non-transitory computer readable medium for updating fields in records. Initially, fields are displayed according to how frequently the fields are updated. One of the fields is selected and then records of a record type including the selected field are displayed. One of the records is selected and a form is displayed that enables a user to update the value stored in the selected field of the selected record.