公开(公告)号：US20180275974A1

公开(公告)日：2018-09-27

申请号：US15996194

申请日：2018-06-01

Applicant: salesforce.com, inc.

Inventor： CHETANYA CHAUHAN ,  Michael Chou ,  Joseph Shelby Hubick

IPC: G06F8/38 ,  G06F17/30 ,  G06F17/21 ,  H04L29/08

CPC classification number: G06F8/38 ,  G06F16/951 ,  G06F16/958 ,  G06F16/972 ,  G06F17/214 ,  H04L67/02 ,  H04L67/10

Abstract: The technology disclosed relates to a self-service customization protocol for a single page website that implements a support component add-in to the CRM website. The self-service customization protocol may be configured to customize at least one page element of the customized component, wherein the page element is configured to allow a website visitor to interface with a service provided via the website, which may be edited by customers without having to perform coding. In some embodiments, code may be generated for the customized component via an engine.