An information processing apparatus detects a first user and a second user that approaches the information processing apparatus by using a plurality of detection devices including a first detection device and a second detection device which is different from the first detection device. The information processing apparatus includes a second user determination unit configured to determine that a user detected by the first detection device is the second user, in a case where a certain time period has elapsed since the first detection device detects the user, at which the first user has been detected, the second detection device not detecting the user during the certain time period.